G2

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

11/5/2026

"Exceptional Protection Against Sensitive Data Leakage with Real-Time GenAI Control"

4/5

What do you like best about Zscaler Generative AI Security?

What I like best about Zscaler Generative AI Security is its exceptional capability to prevent sensitive data leakage. It gives us full visibility and real-time control over how our team interacts with GenAI tools like ChatGPT. The automated policy enforcement seamlessly blocks unauthorized shares of corporate data or source code without disrupting the overall workflow, which heavily boosts our security confidence. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Generative AI Security?

What I dislike is the steep learning curve during the initial setup and configuration. The platform is highly sophisticated, meaning it requires a specialized technical team to tune the policies correctly without causing false positives. Additionally, we occasionally notice a slight latency in browsing speeds during heavy real-time data inspection, which could be optimized for a smoother user experience. Review collected by and hosted on G2.com.

What problems is Zscaler Generative AI Security solving and how is that benefiting you?

It effectively solves the issue of uncontrolled corporate data exposure to public AI models. Before using it, we had compliance concerns regarding employees pasting confidential project details or proprietary code into generative AI chatbots. This solution safely mitigates that risk by enforcing strict compliance and data loss prevention barriers, allowing our company to embrace innovative AI tools securely without fearing accidental data leaks. Review collected by and hosted on G2.com.