ZoomShift Reviews & Product Details

I find ZoomShift very helpful in managing the complex task of scheduling caregivers around the clock. The software's ability to assign titles, positions, and locations has been extremely beneficial in organizing our CLS hours and health and safety coverage, making scheduling a no-brainer. Also, the company's responsive support made the initial setup process smooth, and the software has greatly simplified my scheduling tasks. Review collected by and hosted on G2.com.

I find it frustrating that I can't access chat support from a real person. While some AI chatbots are decent, they often don't offer much more than what you would find in a typical FAQ section. When I seek out chat help, it's usually because my issue is a bit more complicated and requires human understanding. Review collected by and hosted on G2.com.

Zoomshift allows us to create, adjust, and keep a staff schedule that is changing daily. It notifies employees when changes happen and we are able to customize the schedule to exactly how we need it. It's an absolutely PERFECT fit for what we need for our seasonal business. Review collected by and hosted on G2.com.

It would be absolutely amazing if it integrated with our payroll, but this doesn't compromise its effectiveness for us. Review collected by and hosted on G2.com.

The ease to use it. I can find everything I need and do not have to search Review collected by and hosted on G2.com.

Nothing at this point, it covers everything that I need for my business. Review collected by and hosted on G2.com.

It is so easy to process payroll and keep track PTO. I've brought the program to my new company after using it at my previous company. The clock in station for the team is also really simple. I use it nearly daily. Review collected by and hosted on G2.com.

There isn't much I dislike. The support staff is helpful whenever there is a small glitch. Review collected by and hosted on G2.com.

I was able to get the software running in under an hour and schedule a summer's worth of shifts across 14 workers with minimal effort. The support was also incredibly responsive to an issue I uncovered with the "Auto-Scheduler" feature that they worked on and quickly resolved. Review collected by and hosted on G2.com.

Not all of the features are fully implemented on mobile, which can sometimes be inconvenient. Review collected by and hosted on G2.com.

We are a non-profit music venue at a college that has a team of 40+ students who help us put on our events. We have about 90+ events during the academic year with a break in the summer. ZoomShift is great with helping us organize the event details, date, time, and position (i.e. usher/stage crew etc.). No one has had any major issues with ZoomShift and they all find it easy to use. The ability to ask for shift coverage is helpful since college students have hectic schedules at times. Because students come and go/graduate, it is easy to add and remove members. When we have a 2-3 month break in the summer, I can archive them to save money while the venue is inactive. Reactivating any that are returning to work is easy to do! The starter plan is a great price range for us. I recently asked for help with updating payment and customer service responded in 30 minutes. Sayury was quick and friendly. Review collected by and hosted on G2.com.

ZoomShift has other features we don't use or need such as time sheets or payroll which feels like a waste. I think it would be great if I had the ability to automatically approve shift coverage requests until it is within a 48hour window. Instead, I now have to approve all shift coverage requests just so I can catch any that are last minute call-outs. I also find it a little inconvenient that I need to manually update the subscription if I remove/archive employees. If I forget, I get charged the wrong amount. Lastly, a feedback I heard some students say they wished they could stay logged in longer. Because we use ZoomShift for shifts only, we don't foresee us upgrading to premium at all. Review collected by and hosted on G2.com.

The staff like it, both for doing up the schedule and as a staff person. Review collected by and hosted on G2.com.

We use the "open shift" option for most of our shifts so staff can pick up shifts they want. The problem is that after getting a notice of a new shift, the staff cannot find all the open shifts available in general, or if they missed a notification, there isn't a place in the app to find all open shifts.

We use the basic app, not the upgraded option, and still pay quite a bit! Review collected by and hosted on G2.com.

Setting up for my organisation was really easy. Support was available every step of the way. Onboarding staff to the platform was also very easy. The app as a whole is very intuitive. Review collected by and hosted on G2.com.

Theres just one feature i wish this app had which is allowing staff to apply for certain shifts whenever multiple people may be available and letting the supervisor pick from the pool. Thats the only thing i feel this app is missing. Review collected by and hosted on G2.com.

Scheduling, time clock, discussions are a few to name but overall, a very good app and the ease of use and implementation is also very good. Customer support is great. Review collected by and hosted on G2.com.

no phone contact to speak to someone if you need an answer right away Review collected by and hosted on G2.com.

-Free to use!!

-User-friendly, easy to navigate and understand

-Has check/balance protocols to make sure you're setting this up correctly

-Downloadable app is helpful for staff Review collected by and hosted on G2.com.

We are not yet able to integrate it with our current payroll system. Review collected by and hosted on G2.com.