![Kartik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik S.")
KS

Kartik S.

Maintenance executive

Small-Business (50 or fewer emp.)

8/14/2026

"Zoho CRM: Customizable, Organized, and Automation-Driven for Efficient Sales"

5/5

What do you like best about Zoho CRM?

I like Zoho CRM because it is easy to customize, keeps customer information organized, and provides useful automation and integrations that make daily sales activities more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM?

The main thing I dislike about Zoho CRM is that it can feel a little complicated for new users. There are many features and customization options, so it can take some time to understand and set everything up properly. The user interface could also be more intuitive and easier to navigate. Review collected by and hosted on G2.com.

What problems is Zoho CRM solving and how is that benefiting you?

Zoho CRM helps us keep customer information, leads, follow-ups, and sales activities organized in one place. It reduces manual work, makes it easier to track customer interactions, and helps the team stay on top of follow-ups. This saves time, improves productivity, and gives us better visibility into our sales process. Review collected by and hosted on G2.com.

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