Zoho Backstage gave us a really useful central platform for managing our multi-day symposium, bringing together the event website, agenda, speakers, ticketing and attendee communications in one place.
Once we had worked through the initial setup, it became a very practical tool for managing a complex event with multiple sessions, speakers and ticket types. I also found the platform flexible and appreciated the support available when we needed help with configuration. Review collected by and hosted on G2.com.
The main challenge for us was the initial setup and configuration. Some areas, particularly ticketing and event structure, took time to understand and were not always as intuitive as expected. As first-time users, we occasionally found ourselves unsure where certain settings were located or how changes would affect the live event site. That said, once the setup was complete and we became more familiar with the platform, it was much easier to use. More guided onboarding or clearer step-by-step support for complex event setups would make the experience even stronger. Review collected by and hosted on G2.com.