VP

Vandana P.

Recruiter

Small-Business (50 or fewer emp.)

1/24/2022

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"Great application helping to connect remotely with clients"

4/5

What do you like best about Zoho Assist?

It is a very different tool from other connecting, casting, and screen sharing tools. It provides a web address from which the other user can connect directly with a secure URL. The service is mind-blowing. The remote sessions can be managed easily with the dashboard, and changes can be made by other participants too on giving the further permissions. Review collected by and hosted on G2.com.

What do you dislike about Zoho Assist?

I am not much happy with the chat function as it is not attractive and responsive. Sometimes due to poor internet connectivity, it starts responding very slow and sludgy. The mobile application needs some good updates to make it at least of the level of its web version. Review collected by and hosted on G2.com.

What problems is Zoho Assist solving and how is that benefiting you?

It is a massive help for my co-workers and me in this covid era. We do not have to go for physical meetings to solve our clients' issues. Its connectivity and features are pretty good once I get connected with my client. The remote sessions are pretty effective and efficient. The best thing is that it is budget-friendly. Overall, I am impressed with the performance as it has increased my productivity. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 694 reviewers think of Zoho Assist

4.7 out of 5 · Verified reviews from real users

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