--- title: ZINFI Unified Partner Management (UPM) Reviews meta_title: 'ZINFI Unified Partner Management (UPM) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 724 reviews by the users' company size, role or industry to find out how ZINFI Unified Partner Management (UPM) works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 724 scale: '5' date_modified: '2026-07-18' parent_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # ZINFI Unified Partner Management (UPM) Reviews **Vendor:** ZINFI Technologies, Inc. **Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) **Average Rating:** 4.9/5.0 **Total Reviews:** 724 ## About ZINFI Unified Partner Management (UPM) ZINFI Unified Partner Management (UPM) is a Partner Relationship Management (PRM) software platform that helps organizations manage indirect sales channel programs through a single SaaS application. The platform supports companies that distribute products or services through third-party channel partners, including resellers, distributors, managed service providers (MSPs), system integrators, value-added resellers (VARs), and affiliates. The platform covers the full partner lifecycle across six operational stages: onboarding, enablement, marketing, selling, incentivization, and growth acceleration. Channel operations teams use ZINFI to configure partner tiers, automate program workflows, distribute co-branded marketing content, track deal registrations, manage Market Development Funds (MDF), calculate partner compensation, and measure partner-generated revenue — all within a single connected system. ZINFI's Partner Marketing Management (PMM) module includes Through-Channel Marketing Automation (TCMA) functionality, enabling channel partners to execute localized, co-branded campaigns across email, social media, search engines, events, and partner microsites using vendor-approved content templates and allocated MDF budgets. Key features include: • Partner portal and onboarding: Configurable partner portals provide each partner with tiered access to training modules, sales assets, deal registration tools, and communication workflows, segmented by partner type, program tier, and geography. • Deal registration and pipeline management: Partners submit deal registrations through the platform, with automated approval routing, conflict resolution workflows, and real-time pipeline visibility for channel managers and sales operations teams. • MDF and incentive management: The platform manages the full MDF cycle — fund allocation, claim submission, approval, and disbursement — alongside automated commission calculations, rebate programs, and Sales Performance Incentive Funds (SPIFs), with multi-currency and tax compliance support for global programs. • Through-channel marketing automation: Partners create and distribute co-branded campaigns across email, social media, paid search, microsites, and in-person or virtual events using centrally managed brand templates and pre-approved marketing assets. • Reporting, analytics, and AI automation: Dashboards provide visibility into partner activity, campaign performance, MDF utilization, deal conversion, and partner-attributed revenue. Workflow automation tools reduce manual administrative tasks across partner onboarding, approvals, and communications. ZINFI has been included in the G2 Partner Management Software Leader category for more than 20 consecutive quarters since 2019. A 30-day free trial with access to all platform modules is available without a credit card. ## ZINFI Unified Partner Management (UPM) Pros & Cons **What users like:** - Users find ZINFI Unified Partner Management's **ease of use** impressive, with intuitive navigation and helpful resources available. (56 reviews) - Users appreciate the **user-friendly navigation** of ZINFI UPM, making access to resources and features effortless. (31 reviews) - Users value the **user-friendly interface** of ZINFI UPM, enhancing efficiency in managing partner operations and resources. (28 reviews) - Users value the **easy access and user-friendly interface** of ZINFI UPM, enhancing usability and simplifying operations. (24 reviews) - Users value the **user-friendly interface** of ZINFI UPM, enhancing navigation and streamlining partner-related operations effectively. (22 reviews) - Users value the **user-friendly interface** and **state-of-the-art features** of ZINFI UPM for accessing essential modules. (20 reviews) - Intuitive (20 reviews) - Users appreciate the **easy-to-use interface** of ZINFI UPM, highlighting its simplicity and customizability for seamless navigation. (17 reviews) - Simple (14 reviews) - Easy Access (13 reviews) **What users dislike:** - Users experience **slow performance** , especially during data processing, affecting overall responsiveness and workflow efficiency. (13 reviews) - Users experience **slow loading times** on the ZINFI UPM platform, affecting their overall efficiency and workflow. (10 reviews) - Users note a **steep learning curve** for advanced features, making the initial experience challenging for newcomers. (9 reviews) - Users face **navigation issues** with ZINFI UPM, finding it difficult to locate sections and experience slow data processing. (8 reviews) - Users find the **difficult setup** process challenging, with a steep learning curve and overwhelming configuration options. (7 reviews) - Poor UI (7 reviews) - Users report a **complex setup and steep learning curve** that can hinder effective use of ZINFI UPM. (6 reviews) - Poor Usability (6 reviews) - Technical Issues (6 reviews) - UX Improvement (6 reviews) ## ZINFI Unified Partner Management (UPM) Reviews ### 1. The Performative Zinfi Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I, as a student and professional in IT who studies a lot, have always liked platforms that were objectives and load quickly. The Zinfi platform is one of these platforms. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I think this platform would can to make available all his main functionalities on home page to easily user's life and already allow them to use what they want. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi Platform help me to learning and knowing new tools, techniques, and functionalities to better my career and better my daily work **Official Response from Shawn Chowdhury:** > Hi Bruno, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 2. Effective and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Paula Mariel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** We have had a rewarding experience using the platform. To highlight, the scope that it has and the ease with which the information is found, being in an organized and accessible way. It provides automation functions that help the company focus on the business and obtain the right data to improve it and this can in turn be reflected in the user's overall practice. **What do you dislike about ZINFI Unified Partner Management (UPM)?** At the time of practice in the test space, the Edge functions were reduced due to the lack of some interfaces. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The quality of the service provided and competitiveness. **Official Response from Shawn Chowdhury:** > Hi Paula, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. Regards, Shawn ### 3. Portal Review for NetScout **Rating:** 5.0/5.0 stars **Reviewed by:** Roxanne S D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI has been very helpful to me and my business because I can easily find the information that I need in the portal. It is also easy to navigate and user-friendly. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Zinfi is all good and I can't see any issues or any downside for this portal. No downside for Zinfi solutions, everthing is great and I can see myself using it in the long run **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi solved my issues on engaging customers with my business. I really now can see the difference of my business performance especially on engaging the customers compared to when I was not using Zinfi solutions **Official Response from Shawn Chowdhury:** > Hi Roxanne, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 4. NetScout portal review **Rating:** 5.0/5.0 stars **Reviewed by:** ryan alfred p. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** What I like about the ZINFI platform or portal it is very user-friendly. In just one click, all the information i need will be available, all contents are very informative and well explained. All we need as users like training, onboarding, enablement, and collaboration, will be available in just one click. It is just great to have this Zinfi platform. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Ive been using Zinfi so far there and there no reason for me to dislike about the solution. All is good for me. There is no reason for me to dislike Zinfi solution **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The NetScout Portal, Helps me to meet our demand as a user. They have even recently added an instant rebate feature which is also helpful for our company with making more overall sales. **Official Response from Mike Chantigian:** > Hi Ryan, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 5. Partner Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer H. | Partner | Director of Customer and Partner Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I am a director of a data and analytics consulting company. I have recently been invited to join a partner portal by one of our technology partners. Having lots of experience using many partner portals, this is one of the cleanest and easiest ones I've encountered. From the start of signing up, it was straightforward. It is easy to navigate, and the functionality for training courses and certification was excellent. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I haven't had an issues myself or any problems from my team at all. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** None **Official Response from Shawn Chowdhury:** > Hi Spencer, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 6. A solid 10/10 - it's easy to use and user-friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali Osman Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It is ease of use and user-friendly interface. As a partner, I gotta say, ZINFI's interface is way easier to use than other portals I've used. It has one page setup where you can do everything. You can just pick predefined customers and users. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I don't have any personal negative opinions or experiences other than not being able to use punctuation marks in the address field can be a bit frustrating. However, it's is not that important. Others might have other negative experiences. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It is not creating any problems and brings benefits to partner with: 1 - Easy Opportunity Management 2 - Sorted Deal Registration 3 - User-Friendly Interface Conclusion: ZINFI optimizes workflow between for bussiness partner and vendor. **Official Response from Shawn Chowdhury:** > Hi Ali Osman, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 7. It will do good for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Faruk C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi is helpful in keeping track of my deals, collaborating with our sales team, sharing required information and also tracking the customers. It aslo very easy to use, has very simplified interface. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I do not have any dislike about Zinfi portal. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Communicating with your own team is the most useful thing that Zinfi solved for our team. We no longer need to identify customer needs or problems or who to contact. Everything is on the deal page. **Official Response from Shawn Chowdhury:** > Hi Faruk, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 8. Zinfi from NetScout Partner's POV **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I like that there are different categories in the navigation menu, as this saves time when searching for specific information. For example, many times, I have had to search for information on a specific NetScout product, and the "Content Library" category has many subcategories that have allowed me to find the information I need, so if I search, for example, an official description of the "nGenius Decryption Appliance" I have to look for /Content Library/Products/Smart Visibility/nGEnius DEcryption Appliance/Quick Reference/" and a pdf will have the description of the product, this is repeated with each NetScout product **What do you dislike about ZINFI Unified Partner Management (UPM)?** In the training module I can see the list of certifications I currently have and although some are expired when I try to log in I get a message that says "Insufficient privileges to access this module. Please request your system administrator for the required access.". It seems like I don't have a chance to renew my certifications, the same thing happens when I want to take a course I've already taken before, I get a "Completed" button even when the course is expired. I don't know if there is any document that explains how to renew my certifications, but at least I haven't found it. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** All the official documentation is in summary format, quick guides can be found quickly, and the training of each NetScout product is on this platform. We have occupied the registration of opportunities and some resources in the Marketing section. **Official Response from Shawn Chowdhury:** > Hi Alejandro, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 9. Zinfi console for cloud management Dynatrace **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I had an experience on a Zinfi product made for Dynatrace, they did a portal where instead to access to a different web applications for different usage, we can use a single sign on access through the Unified Channel Management (UCM). I liked this form to resume all services in one place, we could save time working, without turn around other page, and insert the credentials. This is not all, at top of the page there is a toolbar, where you can move through the different environment of service quickly, it should be the best choice to keep the user friendly clear, working on the portal it is a pleasure than last Dynatrace technology technology. **What do you dislike about ZINFI Unified Partner Management (UPM)?** There is just a thing that I don't like, but should be just personal thought. There is an icon (lens) a the top right corner, to search something in the site. When you click on it, a white menu cover almost all page, showing you just two options, a dropdown with a unique item choice (All), it is unnecessary according to me, and an input text search, if you write something it doesn't run, and the user it is not alert for an empty search, maybe it is a bug, but graphically i don't like a white page the cover all the site showing just two fileds. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi solved the problem to have a lots of different sites to access and manage services for the same company, we can spare time, with a unique access to a portal, made with Zinfi product (UCM). With this solution we had a benefit, we avoided a stressful continue access to different site, even because we had different username and passwords, we reduce the effort to keep secure them or remember in different contest. In my case this simple strategy, it has been more important, we can benefit every day, everytime. **Official Response from Mike Chantigian:** > Hi Manuel, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. We appreciate your feedback and we are working hard to make it even more robust and intuitive. Thanks for being a great Dynatrace partner! ### 10. Acquiring importan Information and Training **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo G. | Ingeniero, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I like the videos "how to do a demo", getting new knowledge to find a solution or remember a fine detail. Also, I want to see how long a course last; finding the information is excellent. It is fabulous to get the certificates fast when I need them. Frequently have to share them with clients, **What do you dislike about ZINFI Unified Partner Management (UPM)?** I like the interface; maybe for new users could be a good idea to point out the first steps in training. When I see the videos in full screen, there is an elegant black frame, but I prefer a bigger view. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Solving technical doubts and improving skills demostrating the products. The product announcements help me be aware of the latest information. The webinar series on marketing also allowed me to get a business perspective and vocabulary to speak to all kinds of clients: technical or administrative. **Official Response from Mike Chantigian:** > Hi Gustavo, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 11. Cornerstone Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | CSOD Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about ZINFI Unified Partner Management (UPM)?** Salesforce Lightning end user. Handle cases from the ee's in Meta Facebook. Easy to read and change. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Support when needed. Changes that the stakeholder requires to handle a case. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Able to handle cases that arrise with the associated learning portal. Specifally Cornerstone and SABA. **Official Response from Shawn Chowdhury:** > Hi Anthony, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 12. Zinfi is an easy/user-friendly and leading product in the IT industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Kavindu J. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi is very simple. No need to be a techy person to handle it. It has a very attractive user interface and is easy to learn. It is very interesting since time is the matter for all things, users can be familiar with the interface within minimal time. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I don't have special clues to say why I dislike Zinfi. I can say Zinfi is one of the best products I have ever used. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi is doing a great job in partner management. It was very helpful to me to be successful when dealing with multiple customers. It saves our time and money. **Official Response from Shawn Chowdhury:** > Hi Kavindu, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 13. top-notch, offering robust features, reliable performance for Cloud monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Mithila J. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I have been using the Dynatrace portal, which is powered by Zinfi, for a number of years, and I can say it provides a user-friendly and smooth experience. The navigations, optimized searching functions, auto-filling options, and overall design of the page make working with the Dynatrace portal a pleasure. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Overall, I'm sure I speak for everyone when I state that ZINFI and its portal have nothing to be disliked. Most of its features are of the greatest quality, and it constantly provides a first-rate user experience. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Logging onto the portal enables technical and sales personnel to quickly access the resources they want because all the relevant materials are available in one place. **Official Response from Shawn Chowdhury:** > Hi Mithila, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 14. Pleasant, easy and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Vitor H. | Big Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The platform is very easy to use, it is organized, and the layout is friendly, navigation between campaigns and content is intuitive and works very well. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I missed subtitles in video classes. For users who don't follow the explanations well, subtitles would help a lot to avoid pauses in classes. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi is helping my coworkers and I achieve vendor partnerships and learn to use their tool more easily and dynamically. **Official Response from Shawn Chowdhury:** > Hi Vitor, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 15. CornerStone Partner Portal Review **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** That I could find the latest updates CornerStone Products in one place and I also can take training acording to my role. The Portal is easy to use. **What do you dislike about ZINFI Unified Partner Management (UPM)?** The portal does not have an online help and I need to open each section to know their content. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The collaboration betwen cornerstone partners and have a centralized portal to share cornerstone content. I get benefits finding the latest CornerStone Product Information when I required it. **Official Response from Shawn Chowdhury:** > Hi Veronica, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 16. Great Experience using The Dynatrace Portal powered by ZINFI **Rating:** 5.0/5.0 stars **Reviewed by:** Nkgomeleng R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I have used the Dyntrace Portal, which is powered by ZINFI for a couple of years. So far, working on the portal has been nothing but hassle-free. Easy to use, easy to navigate, and all functionality is optimal and succinct in its nature. I usually use the platform for deal registrations and acquiring library resources and marketing material. The auto-fill function works better than most for fields you have come across before. The design of the portal is very engaging and does not feel like the usual portals we interact with. It has great design with a professional but yet friendly feel. The search function that i came across in the library while searching for content, enabled me to quickly access different parts of what I was looking for and also making it easy to navigate and find my way back to previous folders. I like to look and feel as well as the ease of use. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I would neccessarily say that there is anything particularly wrong or that I dislike about ZINFI or the portal. Most of the functionality is pretty much of the highest professional standard. Although the only thing I did not particularly enjoy is the blue side bar that keeps popping up whenever you hover a mouse close to it. Nonetheless i still enjoy the ease of use and it provides me with all the info I need. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** ZINFI provides the Dyantrace portal, which I use to handle my everyday dealings with the company. The portal makes processes much simpler and puts all the details and documentation needed in one unified accessible route. So for me it has made life much easier as opposed to exchanging emails and losing relevant documentation due to using many devices and not knowing how to locate certain things. This makes life much easy. **Official Response from Mike Chantigian:** > Hi Nkgomeleng, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 17. Managing cloud monitoring by Dynatrace using ZINFI portal **Rating:** 5.0/5.0 stars **Reviewed by:** Riccardo T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I am using ZINFI portal, through Dynatrace, I like the style that the developers have used, to project the site. I could see immediately, the pattern 'software by design', every subject has been ordered on a pecific task,. Generally you can find site or platform, where the user is not able to look for information because it's too complicated, instead in this case, I like how they have divided themes, scrolling down the informations, you follow a meaning, so i think this choice has been correctly interpreted. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I dislike the thing that you cannot use all browsers, infact it doesn't run correctly using Mozilla Firefox, according to me a product like this should be used on all browsers, for this case I had to download Google chrome, even if I don't prefer this web browser. To be honest, a part this particular problem, I can't say other stuff that i dislike. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The main benefit is the design UCM. My problem was to remember users and password, thanks to ZINFI, through Dynatrace, I can move on different sites, keeping my user and password. I can save time, thinking to old method, it was a nightmare the password managing, now it's ten times better. **Official Response from Mike Chantigian:** > Hi Riccardo, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 18. Dynatrace portal made by ZINFI: unique platform, saving spare time **Rating:** 5.0/5.0 stars **Reviewed by:** Luca H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I like overall the user interface, because, the engineer have used a good balance with the colors. Technically, i have noticed a good navigation on the top menu bar, where you can jump by one content to another, and come back quickly to your business goal, without go out by the platform and lose time. I work evry day on this portal for my job, I could appreciate the style on all sections! **What do you dislike about ZINFI Unified Partner Management (UPM)?** I do not have a lot of experience on this provider, because I have always worked with this kind of provider, according to my little experience, ZINFI on Dynatrace portal could improve the 'News & Announcement'section, because the reader could lost without a order, in my case i don't have a look for new news, i would like to advise to put a sorted rank by most important or by descendent date. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** In other cases i wasn't updated about webinars and courses, usually we get a lot of spam emails, and we do not know about organized course by Dynatrace. In this case on the portal there is a section that you can see even live webinars, and according to me, ZINFI helped us on this problem, we could stay always updated, wihtout lose course. The section is placed on the main page, so, as soon as you do login, you have a clear sight. **Official Response from Mike Chantigian:** > Hi Luca, Thank you for taking time to provide your feedback. Our Community is one of the most common and useful offering to partners from all OEM portals offered to their partner communities. We are working hard to make it even more robust and intuitive. Thanks for being a great Dynatrace partner! ### 19. I have had a very good experience with the portal and it has helped me with what I needed **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo R. | Gerente de Marketing y Ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It is an easy-to-use tool, I use it to have content and sales tools for my prospects and it is very useful to me, I also use it to register my prospects. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Sometimes it has happened to me that the portal does not load very well, I think it is a little heavy. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It helps me a lot to find material that we use on our social networks and in our email marketing campaigns. **Official Response from Shawn Chowdhury:** > Hi Pablo, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 20. CORNERSTONE Partner Portal experience **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Antonio R. | Technical Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The portal is easy to use, and great for learning new skills, collaborating with others in the community, and keeping updated with the CSOD solutions updates. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Sometimes the portal is a little slow and I need to close the portal and log in again to have a faster response time **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** leverage latest updates of CORNERSTONE products to all consultants and customer, have solution documentation in a unique place **Official Response from Shawn Chowdhury:** > Hi Juan, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 21. Here is superb Partner Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Bill B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** With endless opportunities for collaboration, ZINFIs unified channel management platform is a solid option for efficiently managing my partner ecosystem. It makes it simple for me to communicate, work together, and do business with my partners. ZINFIs navigation menu is well-organized, which makes it simple for me to access the data I need fast and save time. **What do you dislike about ZINFI Unified Partner Management (UPM)?** It can be difficult to renew certificates that have expired and to retake courses. it appears that there arent any explicit directions on how to renew or retake certificates. It looks that in order to carry out these tasks, getting admin access may be required. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** ZINFIs official documentation is clear and approachable, making it simple to comprehend. The availability of quick instructions offers further support. In-depth resource searches are not necessary because the platform provides thorough training for every product. In the Marketing division, ZINFI has further streamlined the processes of opportunity registration and resource management. ### 22. Great experience with Zinfi as partner **Rating:** 5.0/5.0 stars **Reviewed by:** Aryamitra K. | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Insightful , concise , user friendly content. Ease of use. Excellent customer support. Great to work as partner who is ommi present **What do you dislike about ZINFI Unified Partner Management (UPM)?** Theres nothing to dislike. The platform is very easy to use. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Multi channel support. Easy to use interface. **Official Response from Shawn Chowdhury:** > Hi Aryamitra, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 23. Zinfi is easiest or convenient way to connect with other partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Katleen G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi helps people to connect, communicate and to collaborate with others **What do you dislike about ZINFI Unified Partner Management (UPM)?** For me, I don't see any downside for ZINFI. Maybe Zinfi need to go with the flow to upgrade their apps based on season **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It helps me to find the products I need for the company **Official Response from Shawn Chowdhury:** > Hi Katleen, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 24. Straightforward and user friendly experience for partner portal **Rating:** 4.5/5.0 stars **Reviewed by:** Jason Q. | Global Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The layout of deal registration and training is straightforward and responsive. The signup and login is easy to manage and able to be used by both sales and technical teams. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I would like to be able to receive some analytics about the team usage and how often they log in and add new deals, or take the training so that I am able to follow up with them. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It allows me to register deals for Fivetran as the partner portal and allows us to get our technical staff trained on Fivetran. **Official Response from Shawn Chowdhury:** > Hi Jason, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 25. ZINFI is a User-Friendly Application and Very Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Crishar Benoni T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It is a quick and easy approach to find material, access, and availability. User-friendly and straightforward. It's simple to manage all of your emails and obtain an instant report. Zinfi staff provides prompt assistance. **What do you dislike about ZINFI Unified Partner Management (UPM)?** There's nothing to dislike regarding ZINFI. I am pleased with the portal and have no complaints,however it would be beneficial if Zinfi gave additional tutorial videos on how to utilize it. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The software enables both internal and external partners to manage channel policies, sales, programs, channel resources, and staff. The app assists partners in creating business automation, which aids in enhancing efficiency and tracking and identifying holes in the firm. The app is incredibly simple to use and can be quickly learned. The software also has a number of modules that can automate various business processes. **Official Response from Mike Chantigian:** > Hi Crishar, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 26. This is user friendly application. **Rating:** 5.0/5.0 stars **Reviewed by:** Regina R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It helps your user to express on what could be improved on their products. All the functions are very useful and approriate. This could help the user to improve the customer service. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I have not experience any downside yet since all the features while experiencing ZANFI is very appropriate with its purpose. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Helps improves our company for any rooms of improvement by knowing the needs of our clients. **Official Response from Shawn Chowdhury:** > Hi Regina, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 27. a very informative tool **Rating:** 5.0/5.0 stars **Reviewed by:** John Carlo A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The interface of Netscout portal is clear and informative and well organized as you can view the details you want to explore in a very simple way. For me this is very effective and helpfull especially to those user like me who's looking for a simplier tool and yet effective. Kudos to ZINFI for its very professional look. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Nothing, as i had an amazing user experience using the portal **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Since i can easily view and navigate the portal thus i can explore the details and information we want to know. very usefull. **Official Response from Shawn Chowdhury:** > Hi John, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 28. Evaluating Tool usability and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Marco A M. | Ingeniero de soporte e implementación, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** This site is very practical from the start of the session, with the use of each of the sections it presents. The structure of the site is quite intuitive for use and user experience. The presentation of the information on the site is adequate to what was sought, and its entire color scheme is visually pleasing. **What do you dislike about ZINFI Unified Partner Management (UPM)?** When checking the content of the site, I notice that some content is updated very infrequently. Another issue I've found is that sometimes the site takes a long time to load and display content, and when validating with the browser's debugger mode, there are some error references when loading certain resources, especially libraries. Sometimes, when clicking on some links in the menu bar, the site does not respond, and you have to reload the page (on Mozilla Firefox browser updated to 112.01). **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Through the ZINFI portal, I have access to various courses and training that help me keep my knowledge updated on the tools I currently manage for my clients. It assists me in a consultative manner by providing a reference to my clients that is content approved by the manufacturer when they have questions about the reference and origin of the information. **Official Response from Mike Chantigian:** > Hi Marco, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 29. Best User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Millean T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** As a user using different kinds of platform, ZINFI is one of the best platform that i used. I liked the design and interface, the navigation of the menu was easy to use and managed by every types of users. What really commendable about ZINFI is the innovation of their product and the approach on the market, collaborating with leading companies of the world. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I just encountered issue once using it on different browsers but so far every was perfect. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Visiting the portal for reference about Netscout and to have more understanding and knowledge. Using this platform can ease the worktime researching and escalating issue to our client. **Official Response from Shawn Chowdhury:** > Hi Millean, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 30. Review ZINFI-Dynatrace **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio O. | BI Consultant, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The platform is highly interactive, of the distribution of menus and sections makes searching for information extremely easy to use. In the search section, I think it's more exciting, more by showing syntax correction options **What do you dislike about ZINFI Unified Partner Management (UPM)?** The multimedia section. Sometimes, areas such as videos or quotes with animation load very slowly and make it difficult to use or read. But overall, I haven't had much trouble. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The interaction and user experience within the platform. In general, I see that it navigates more fluidly, in addition to the multiple integrated functions that facilitate the use within it. **Official Response from Shawn Chowdhury:** > Hi Antonio, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 31. A great experience and usability. **Rating:** 5.0/5.0 stars **Reviewed by:** Willian S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The best thing I like about ZINFI is the Partner Support Manager, because ZINFI helps me with many tools to mitigate and minimize impacts on my business operation. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I can not say that I dislike anything about ZINFI, but I think the integration tools with other analytics tools should be more accessible and plug-and-play; for instance, I would like to create some integrations with my internal data lake. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** After We adopt ZINFI, we can better understand our customers' business and consequently get more insights to do in our customers. And for us, the best benefit is the positive feedback that our customers send back to us. **Official Response from Shawn Chowdhury:** > Hi Willian, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 32. Review for ZINIFI **Rating:** 4.5/5.0 stars **Reviewed by:** Federico B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI has been a game-changer for our company's channel management. The platform is user-friendly and has helped us automate our incentive programs, generate leads, and manage partner training seamlessly. The analytics feature has also provided valuable insights into the performance of our channel, allowing us to make data-driven decisions and improve our programs continuously. We highly recommend ZINFI to any company looking to streamline their channel management processes. **What do you dislike about ZINFI Unified Partner Management (UPM)?** One minor issue we experienced with ZINFI was the occasional lag time when loading certain pages. However, this was a minor inconvenience and did not significantly impact our overall experience using the platform. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** ZINFI has solved several critical problems in our company, including the need to streamline and automate our channel management processes. Before using ZINFI, we faced challenges in managing our partner incentives, generating leads, and tracking the performance of our channel. With ZINFI, we have been able to simplify and automate these processes, saving us time and resources while improving our overall channel performance. Additionally, the analytics feature has helped us identify areas for improvement and make data-driven decisions to continuously enhance our channel programs. **Official Response from Mike Chantigian:** > Hi Federico, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 33. Easy portal, easy sales! **Rating:** 5.0/5.0 stars **Reviewed by:** Beyzanur A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Simplified partner management and efficient opportunity tracking features works like charm. We can monitor leads, sales opportunities, and pipeline progression in one page. Training is also available which I enjoyed learning thru. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Would be better having a pre-existing company list so we can choose companies from that list instead of creating them from start every time. Other than that never had any issue. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Ease of access, making navigation effortless. Portal has no unnecessary complications. The platform's user friendly interface ensures me easy opportunity tracking. I am no longer using any other tool to track my deals. **Official Response from Shawn Chowdhury:** > Hi Beyzanur, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 34. My review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about ZINFI Unified Partner Management (UPM)?** user friendly , good design , easy to use. **What do you dislike about ZINFI Unified Partner Management (UPM)?** nothing I'm dislike about zinfi. keep doing this . **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** help a lot for my job as a partner of Zscaler ### 35. Consistent and high-quality **Rating:** 5.0/5.0 stars **Reviewed by:** Cem U. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Intuitive element arrangement within the UI and robust built-in workflows for business processes tasks. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Visual optimization in mobile devices can be added later on. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Menu element organization is very logical, it is really easy to find the required resource, and the overall visual interface quality makes it very pleasant to work with, providing a smooth experience. **Official Response from Shawn Chowdhury:** > Hi Cem, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 36. ben_dynatrace_portal **Rating:** 4.5/5.0 stars **Reviewed by:** Ben, Ka Shek W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** User-friendly interface The willingness to grow. The interface really improves. I feel that the current design of Dynatrace Partneer Portal aligns with the design of Dynatrace Tenant Portal **What do you dislike about ZINFI Unified Partner Management (UPM)?** I mean... there is really nothing I dislike about ZINFI cuz I am just using one of their platform, Dynatrace partner portal. I didn't really communicate with anyone in ZINFI but I am forced to answer this question. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** ZINFI improves overall design of Dynatrace Partner Portal. I like the current design much more than before. It feels more professional and is at enterprise-level. **Official Response from Shawn Chowdhury:** > Hi Ben, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 37. Cornerstone Ondemand Service Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed I. | Lead Consultant - Learning, Recruitment & Performance, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** CSOD ZINFI is great for learning, and it does more than that. It helps us manage talent, track progress, and it's easy to use. Plus, it works well with our other systems, making things smoother. **What do you dislike about ZINFI Unified Partner Management (UPM)?** From a technical standpoint, CSOD can be a bit complex. Setting it up and making it work just right for our needs can take time and tech know-how. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** CSOD/ZINFI solves the challenge of effective employee training and talent management. It simplifies learning, tracks progress, and boosts skill development. **Official Response from Shawn Chowdhury:** > Hi Mohammed, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 38. Wonderful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Roxana K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** The study plan was correctly designed, with steps that helped guide learning, at the same time the platform is very intuitive when practicing. **What do you dislike about ZINFI Unified Partner Management (UPM)?** At the time of practicing there were functions not available, for example the possibility of uploading users through Edge files **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The greatest benefit currently is training to develop the skills necessary to advise clients. **Official Response from Shawn Chowdhury:** > Hi Roxana, Thank you for your review of ZINFI! We're thrilled to hear that our UCM portal has made a significant impact on your business. We appreciate your feedback on users upload, and we will pass these along to our team for consideration for future enhancements. We appreciate your feedback and value your opinion. Your insights help us improve our solution and continue delivering impactful benefits. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. ### 39. It's easy to use and search information quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Manfred M. | Consultor Asociado, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I am using the Unified Channel Management powered by ZINFI to manage our pipelines, courses and certifications and resources (assets, video library, etc). It is easy to access it and manage it. **What do you dislike about ZINFI Unified Partner Management (UPM)?** a few times the portal was lagging. maybe it was a issue with my internet conection. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Now, we have a central portal for training and pre-sales activities. **Official Response from Shawn Chowdhury:** > Hi Manfred, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 40. You will not regret using ZINFI or EaZINFI? **Rating:** 5.0/5.0 stars **Reviewed by:** Kasim D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It is so simple to use. Even a person with zero sales knowledge is able to use ZINFI with ease. No lags, no downtime, allways reachable. Best tool you can use. **What do you dislike about ZINFI Unified Partner Management (UPM)?** I have got nothing else to say in this regard. Using it, enjoy using it and will recommend others to use the tool if necessary. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** We were using other tools for tracking our sales regarding Dynatrace. After starting ZINFI, we no longer need other tools. Everything we need to know about the deal registration is on a same page. **Official Response from Shawn Chowdhury:** > Hi Kasim, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 41. It has been a simply fantastic experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** It is so easy to interact with the platform and also you can get all the information you are looking for quickly. Moreover, the information provided is complete and fascinating. **What do you dislike about ZINFI Unified Partner Management (UPM)?** There is nothing in particular that I dislike about ZINFI. I think it has everything necessary to be able to take the next step and take advantage of some technological advances to incorporate into it. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It has never been so easy to manage everything related to the different business opportunities that the company has. Without a doubt, the platform is very friendly. **Official Response from Mike Chantigian:** > Hi Alvaro, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 42. Dynatrace Partner portal, which is powered by ZINFI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** I know the quality of ZINFI's work through the use of the Dynatrace Partner Portal, which I find easy to use, performance efficient, and appropriately designed. The navigation is simple which allows you to easily identify the topics and actions that are of interest. The filling of forms is simple and specific which allows you to complete it in a short time. The content manager or knowledge base is easy to access, the contents are well structured with a very intuitive search engine. Sales support documentation topics are easy to understand and use. **What do you dislike about ZINFI Unified Partner Management (UPM)?** From my perspective it should be improved in Spanish content and in predefined dashboards since they help in the demos and customer support. Additionally, I believe that they should prepare sales presentation documents in Spanish. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** I think that the portal needs the multilanguage capacity that brings to the non english language public the posibility that access and know the contenents of the portal ### 43. ZINFI platform is a great overall experience **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Service Desk, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi is an awesome platform, with very consice information and a responsive design that allows me to navigate seamlessly and learn a lot. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Everything is great, but ig I have to say something it would be to include more practice exercises on the labs. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Is helping by providing the right tools for me learn and inform about the products so I can know how to manage that and explain customers what products they can use. **Official Response from Shawn Chowdhury:** > Hi Steven, Thank you for your review of ZINFI! We're thrilled to hear that our UCM portal has made a significant impact on your business. We appreciate your feedback on practice exercises in the labs, and we will pass these along to our team for consideration for future enhancements. We appreciate your feedback and value your opinion. Your insights help us improve our solution and continue delivering impactful benefits. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. ### 44. Job well done for ZINFI Team **Rating:** 4.5/5.0 stars **Reviewed by:** Danica T. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI exceeded my expectations on how they design user interfaces for their client. It is easier to locate what we want to check on the user interface since it is well organized and categorized. The UI is also user-friendly. The visuals/pictures are well-balanced with the texts, making the user explore the website. The page is also very informative, especially regarding the partner training series. There's also a Partner Sales tool, which is very helpful, especially for non-technical users who want a refresher. Job well done for ZINFI Team! **What do you dislike about ZINFI Unified Partner Management (UPM)?** The texts are a bit larger; maybe you can make them smaller. Since most users have internet access, Perhaps you can also add a demo website where users can access the demo GUI anytime, anywhere, at the office or in their own home. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** ZINFI helped me by giving a refresher since the website provided slides and other downloadable learning materials. It also made me aware of the future trainings hosted by netscout. **Official Response from Mike Chantigian:** > Hi Danica, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 45. it's a very nice platform and multiple dates for boot camps and important events **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad G. | Dynatrace APM services engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Learning events and sales technical is very inspiring to me and my team **What do you dislike about ZINFI Unified Partner Management (UPM)?** I find nothing important to complain about **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** I believe that ZINFI.net is doing an important job helping to make awareness, technical learning, sales and marketing matters more accessible and useful to companies in technology and tools. And that ultimately works for me because it means I'll have more opportunities for companies to use it to help them solve their problems. **Official Response from Shawn Chowdhury:** > Hi Muhammad, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 46. Zinfi streamlines channel partner management and improves engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Waylon T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi's user-friendly interface is a major benefit for me as a marketing executive, as it makes it easy to manage. The platform's intuitive design allows me to easily navigate the various tools and features. This saves me valuable time and resources, and allows me to focus on developing effective marketing strategies. One of the standout features of Zinfi is its customizable partner portal, which ensures brand consistency and messaging across all partner communications. This is especially important in a crowded and competitive market, where consistent branding can make all the difference in establishing a strong presence and driving engagement. Another key benefit of Zinfi is its performance tracking and reporting capabilities. These tools provide valuable insights into partner performance, marketing effectiveness, and overall business metrics. This allows me to make data-driven decisions and fine-tune our marketing strategies for optimal results. Overall, Zinfi has been an invaluable asset for our marketing team, helping us to streamline partner relationships, improve brand consistency, and make smarter, data-driven decisions. **What do you dislike about ZINFI Unified Partner Management (UPM)?** While Zinfi's user-friendly interface is a major advantage, it may not be suitable for all businesses. In the case of smaller companies like Tekmark, the platform's complexity may be overwhelming and difficult to manage without sufficient resources or expertise. This could result in wasted time and effort, which is especially detrimental for smaller businesses with limited resources. In addition, some of Zinfi's features may require additional training or support to use effectively. This can be a barrier for smaller businesses with limited training resources or budgets, who may not have the means to invest in additional training or support services. Another potential drawback of Zinfi is its lack of advanced customization options. While the platform does offer some degree of customization, it may not meet the needs of businesses with highly specialized requirements. This may limit their ability to fully leverage the platform's capabilities and create tailored marketing strategies that are aligned with their unique needs and goals. Despite these limitations, Zinfi remains a powerful tool for businesses of all sizes. Its user-friendly interface, customizable partner portal, and data-driven insights provide valuable resources for marketing teams to streamline partner relationships and improve their overall marketing effectiveness. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** Zinfi's powerful marketing automation platform solves many of the common problems faced by marketing teams, such as the need for real-time data, the ability to create engaging content, and the challenge of measuring marketing effectiveness. By providing access to real-time data and insights, as well as ready-made eDM templates, Zinfi empowers marketing teams to make data-driven decisions and optimize their strategies for maximum impact. This helps to improve sales and revenue, while also increasing engagement and performance. Additionally, Zinfi's performance tracking and reporting capabilities provide valuable insights into partner performance and overall business metrics, enabling marketing teams to identify areas for improvement and fine-tune their strategies accordingly. Overall, Zinfi's marketing automation platform is a valuable asset for marketing teams, providing them with the tools and insights they need to succeed in a competitive and constantly evolving market. **Official Response from Mike Chantigian:** > Hi Waylon, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. We are really thankful for all of your thoughtful suggestions. Thanks again for your detailed feedback. ### 47. cutomer friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kashif A. | Sales Manager - Networking , Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** Zinfi is I would say, one of the best channel & partner management tools available in the market. Allows vendors to manage their channel and partnership programs,, sales policies, and resources, are few prominent features. Assist organizations to automate business functions for partners which helps in improving productivity. A very simple and easy-to-use interface. **What do you dislike about ZINFI Unified Partner Management (UPM)?** Probably a single sign-on feature for different modules is required; apart from this, i don't see any other area, i am very much satisfied with most of the tool **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** We are utilizing the ZINFI portal for the deal registerations, content liberary, marketing & Training related activities. A great tool which where all the functions are availble **Official Response from Shawn Chowdhury:** > Hi Kashif, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 48. Useful and Accessible for Everyday Use **Rating:** 4.5/5.0 stars **Reviewed by:** Mary Grace B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI are one of the portals that we can use to make our work smooth and liteweight. Implement for easier usage, customer support, frequency of use,number of features, ease of Intergration. **What do you dislike about ZINFI Unified Partner Management (UPM)?** nothing to be dislike about ZINFI , thanks **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** a lot of process specially on day to day works, such as in affliate in marketing, partner management, and throught channel marketing, it makes it easier to use and finish the works. **Official Response from Shawn Chowdhury:** > Hi Mary Grace, Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive. ### 49. ZINFI's functionality is top-notch and the platform is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jay Daniel L. | Systems Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI has made the NetScout portal very intuitive and user-friendly, making it easy to navigate and get the information I need with just a few clicks. The contents are well-organized and the platform structure looks very promising. **What do you dislike about ZINFI Unified Partner Management (UPM)?** The size of the NetScout portal's layout and texts by default looks a bit large and zoomed in. I would suggest making them slightly smaller. Although this is not much of a problem since I can simply adjust the zoom settings of my browser to make the layout and texts comfortable to my liking. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** The NetScout Portal, which is powered by ZINFI, greatly helps me to meet customer demands with my job role as a Systems Engineer in providing accessible NetScout product information and technical trainings to better improve myself more without encountering issues when accessing the portal. **Official Response from Mike Chantigian:** > Hi Jay, We are thrilled to hear about ease-of-use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ### 50. Good Experience in ZINFI Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Elangovan T. | Management Consulting - Delivery Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about ZINFI Unified Partner Management (UPM)?** ZINFI is an user friendly platform. I'm using it for my partner account onboarding. The UI interface is clean and it gives me a nice experience. **What do you dislike about ZINFI Unified Partner Management (UPM)?** No dislikes, I'm using ZINFI only for my partner account onboarding, in that I'm fully satisfied. **What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?** It helps me to complete my partner account onboarding without any issues. **Official Response from Shawn Chowdhury:** > Hi Elangovan, We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback. ## ZINFI Unified Partner Management (UPM) Discussions - [What is ZINFI used for?](https://www.g2.com/discussions/what-is-zinfi-used-for) - 1 comment - [View ZINFI Unified Partner Management (UPM) pricing details and edition comparison](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+22%3A22%3A35+-0500&secure%5Bsession_id%5D=9b9e1adc-627f-4133-b90e-b0f8553bd065&secure%5Btoken%5D=ebfc59b046136dbb3120d5cc1a9234a60f44cf9df1a769e28692689830440778&format=llm_user) ## ZINFI Unified Partner Management (UPM) Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Cloudmersive](https://www.g2.com/products/cloudmersive/reviews) - [Contaazul](https://www.g2.com/products/contaazul/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - 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[Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SmartSuite](https://www.g2.com/products/smartsuite-smartsuite/reviews) - [Sugar CRM Connector](https://www.g2.com/products/sugar-crm-connector/reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## ZINFI Unified Partner Management (UPM) Features **Link Options** - Custom Links - Referral Link Generator - Smart Link **Control** - Role-Based Permissions - Opportunity Management - Recognized Escalation **Platform Basics** - Lead Management - Content Management - Group and User Management **Account Mapping** - Common overlaps - Mapping Segmentation - Account Mapping Playbook **Agentic AI - Affiliate Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Tracking Options** - Email Updates - Affiliate Tracking - Cookieless Tracking **Campaign Execution** - Email Marketing - Search Marketing - Web Syndication Management - Social Media Management - Events - Microsite Management **Partner Discovery** - Competitive Discovery - Social media discovery - Content-Based Discovery **Agentic AI - Secure Email Gateway** - Proactive Assistance **Reporting** - Campaign Performance - Partner Performance - Fund Tracking **Affiliate Management** - Affiliate Network - Commissions and Payouts - Customization **Partner Collaboration** - Brand Messaging - Offer Management - Catalog Management **Platform - Partner Relationship Management (PRM)** - Individual Portals - Content Repository - Revenue Tracking - Cross-System Integration - Workflow Automation & Notifications - Onboarding, Training & Certifications - Payouts & Global Compliance - Partner Discovery & Recruitment - Incentive Management - Recognized Escalation - Dashboards & Reporting - Marketing Tools - Deal Management **Analytics** - Conversion Tracking - Customer value tracking - ROI Measurement **Agentic AI - Partner Relationship Management (PRM)** - Adaptive Learning - Autonomous Task Execution - Proactive Assistance - Natural Language Interaction **Integrations** - Data warehouse Integration - CRM Integration - Account-Based Marketing Software Integration **Additional Features** - Partner Engagement ## Top ZINFI Unified Partner Management (UPM) Alternatives - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,333 reviews) - [PartnerStack](https://www.g2.com/products/partnerstack/reviews) - 4.7/5.0 (909 reviews) - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - 4.5/5.0 (554 reviews)