Boston M.

Business Intelligence Intern

Small-Business (50 or fewer emp.)

11/6/2020

"10/10 would recommend!"

4.5/5

What do you like best about Zight?

I like how intuitive the user interface is. The fact that it drops down from the top menu bar, with all the controls and settings, makes it so easy to use. I like how fast and responsive it is to use. I could go on and on to be honest. Review collected by and hosted on G2.com.

What do you dislike about Zight?

If I had to think of something. I can think of one time when things kinda broke, but honestly it got fixed within a day without my having to do anything. Review collected by and hosted on G2.com.

Zight Reviews & Product Details

Zight: AI-Powered Visual Communication for Faster, Smarter Work Zight is the leading AI-powered platform that transforms the way teams collaborate and communicate. With seamless screen recording, GIF creation, screenshots, and file sharing, Zight helps users capture and share information effortlessly—reducing meetings, cutting down emails, and improving productivity. With Zight AI & Smart Actions, users can take their workflow to the next level by instantly transcribing and summarizing videos, generating step-by-step documentation, and automating repetitive tasks. Whether you're creating SOPs, FAQs, bug reports, or training materials, Zight makes it easier than ever to turn video content into actionable insights. Key Features: ✔ AI-powered transcriptions & summaries—skip long playback and get to the key points ✔ Smart Actions—automate documentation, FAQs, SOPs, and more with a single click ✔ Instant screen recording, screenshots, GIFs, and file sharing ✔ Advanced analytics & engagement tracking ✔ Secure sharing with password protection & domain management From customer support and sales teams to educators and marketers, Zight is trusted by thousands of businesses to communicate visually, work smarter, and move faster.

Seller

Zight

Discussions

Zight Community

Languages Supported

English

Overview by

Scott Smith (CEO at CloudApp | Skip The Meeting, Send A Video)

Pricing

Pricing provided by Zight.

Free

$0.00

Enterprise

View More Pricing Information

Top-Rated Alternatives

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Zight Integrations

(2)

Integration information sourced from real user reviews.

Zight Media

Zight Demo - Capture recordings, GIFs, and screenshots

Capture anything on your screen, or use your webcam.

Zight Demo - Edit, annotate, and draw to give quick feedback

Quickly edit and annotate your images to get convey the right message.

Zight Demo - Share your content anywhere

Share videos, screenshots, screen recordings, and other files anywhere via a URL.

Zight Demo - Share information quicker and with more context and clarity using a top rated solution for annotated screenshots

Capture your entire screen or a selected area.

Zight Reviews (1,230)

View 2 Video Reviews

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Kenley L.

Founder & CEO

Small-Business (50 or fewer emp.)

12/30/2025

"Time-Saving Screenshot Tool with Seamless Annotations"

5/5

What do you like best about Zight?

I find Zight to be a super convenient screenshot tool that makes capturing desktop and webpage screenshots with annotations really straightforward. It's made screen captures and annotations so convenient and is truly a time-saving tool. I think it's the best tool of its kind. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Zight?

n/a Review collected by and hosted on G2.com.

Shaun M.

CS Operations

Mid-Market (51-1000 emp.)

9/9/2025

"Great Product highly recommended"

5/5

What do you like best about Zight?

Ease of use

Innovation in AI capabilities from the core video recordings

Export capabilities of AI-generated documentation into other core apps

Ability to send video recording to customers without licence is GAME changing!

CSM responsiveness

Time savings for CS and Support organisations Review collected by and hosted on G2.com.

What do you dislike about Zight?

management of files within Collections (their view on folders)

Adoption and Reporting usage needs some updates (I believe on their roadmap) Review collected by and hosted on G2.com.

Karen G.

Software Delivery Leader

Small-Business (50 or fewer emp.)

6/26/2025

"Robust, secure, and easy to use"

5/5

What do you like best about Zight?

I've been using Zight for almost 10 years, across 3 companies. There are many things to like about it.

1. It's robust and simple to use. Captures can be done seamlessly within other workflows and copy automatically to your clipboard as a user-tunable default of link, image, or download. This makes for quick and easy captures on the fly.

2. It has excellent security features. First, it was simple to set up storage on our company servers instead of the Zight cloud, meaning that all of our captures remain under our control. This allows for capturing more sensitive information securely. Second, it's possible to set security on ANY capture to password-protect or otherwise restrict access to it.

3. The editing features are excellent for both images and videos.

4. For teams in particular, the ability to group captures into collections and to manage sharing of those collections across multiple team members is a game-changer. We used this for customer support to build a visual knowledgebase of our systems very easily and intuitively.

5. Customization of the capture url for our domain was simple.

6. On the rare occasions where we've had issues, customer support was responsive, quick, and knowledgable. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The only issue I've found, which is shared by every screen capture program I've tried, is that if a dropdown is open on a page it sometimes will not see it in the capture. The helpful solution is to used a delayed screenshot, which lets your cursor remain on the window with the dropdown so it's visible. But it would be lovely to find a way to solve this. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

A picture speaks louder than words, especially in business. It's a necessity to be able to capture a screen showing the state of a software product, an interaction, or other visuals and easily share that with others, sometimes with annotations. Zight handles that beautifully, without placing undue load on my systems, and without slowing down my work processes. Review collected by and hosted on G2.com.

Nancy D.

Video editor.

Small-Business (50 or fewer emp.)

2/16/2025

"Zight is right for me."

5/5

What do you like best about Zight?

With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for my work.

I loved it as Cloud App and it is even better now as Zight. Customer support is fantastic.

A new AI feature was added.

Try it, you won't regret it. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing!

Absolutely nothing to dislike, this app has not let me down and the support staff have never let me down when I needed help. Review collected by and hosted on G2.com.

Pratistha D.

Sales Coordinator

Mid-Market (51-1000 emp.)

6/28/2025

"EASY TO USE"

5/5

What do you like best about Zight?

I love zight because it is very easy to use and the features are awesome Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing because this is super helpful tool Review collected by and hosted on G2.com.

Danijel S.

CEO

Small-Business (50 or fewer emp.)

3/21/2025

"Very intuitive and easy to use"

5/5

What do you like best about Zight?

Very good platform. Very intuitive, easy to use and create user guides. I have been using it for years without any problem. Warm recommendation. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I don't have any complain in past few years with Zight Review collected by and hosted on G2.com.

Travis J.

Director of Photography and Executive Producer

Small-Business (50 or fewer emp.)

3/5/2018

"Lacks support for Android, but otherwise 10/10!"

4.5/5

What do you like best about Zight?

I love the fact it quickly allows you to screenshot something and send an photo or animated GIF in an email (as a link - hosted in the cloud) rather than as a photo attachment. This works wonders when someone forwards your email and the photos may have disappeared.

From a desktop perspective - I love the fact I can just drag a file to the icon and it uploads it and copies the shareable link to my copy/paste.

It makes sending files up to 1gb (even zipped folders up to 1gb) super easy.

Aside from sending video instructions easily and quickly inside emails (without needing to send attachments) is sharing files between computers.

I simply drag a file from one workstation into the CloudApp - seconds later it's uploaded and available to download on my other computer. Basically it's just faster than pluggin in a USB drive - saving me time at least a few times a week.

Review collected by and hosted on G2.com.

What do you dislike about Zight?

At the moment, and for the months I've been using it, they have zero love for Android users.

There was a third party app that worked with CloudApp but they've since broken that connection and now my Samsung S7 Edge is basically useless when it comes to CloudApp.

I would LOVE to be able to record videos using my phones cameras (front or back) to send quick and easy video emails - but they just haven't developed anything (literally zero apps) for Android. It's frustrating - but their desktop support (I use it on a Macbook Air and two Windows 10 workstations)

I also want the ability to "copy content" like on a Mac - but on my Windows computers. It's useful for pasting directly into Facebook. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

At first, I thought CloudApp seemed too good to be true but signed up anyways.

For me the biggest issue isn't usually "just the features", rather, it's the fit and finish (or execution) on a daily basis using software. CloudApp nails it in every way except the Android support.

My goal is always to delight my customer, CloudApp helps me in that way because I've had numerous business owners ask me directly how I create the emails like I do and they always are impressed with CloudApp. As of today March 5th, 2018, it has my solid recommendation. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Saving time transferring files between computers.

Sending animated instructions to clients as screen recordings (with audio as a video or just as a light GIF).

Delights my clients (when I send them quick GIFS). It works so fast! Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

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Hi Travis,

Thanks for your detailed review and sharing all the awesome ways Zight's features have been beneficial to you! We appreciate hearing how Zight's quick upload and sharing capabilities are streamlining your workflow and enhancing your client communications. It's great to know our product is meeting your needs and that you find our tool so easy to use.

We value your feedback and appreciate you taking the time to share your review with us and the community.

The Zight Team

Adrian v.

Marketing Consultant

Small-Business (50 or fewer emp.)

2/17/2025

"Daily used tool!"

5/5

What do you like best about Zight?

Zight is a great tool to have in your digital toolbox. It's handy, it's fast, and it is a good memory base as well. I use it every day. Review collected by and hosted on G2.com.

What do you dislike about Zight?

A lot of clicks to download an item. For the rest I love it Review collected by and hosted on G2.com.

Jordan R.

Chief Marketing Officer (Fractional)

Small-Business (50 or fewer emp.)

5/29/2024

"Looking for an Alternative to Loom, this is it!"

5/5

What do you like best about Zight?

Zight is a fantastic app that I find easy to use. On my Mac, it took a little time to figure out how to stop the recording, but once I did, everything else was simple. It's incredibly fast to finish recording and get a link to share. This makes it perfect for quick sharing and communication.

I was searching for an alternative to Loom and found Zight to be the best option. I'm so impressed that I'm upgrading to the pro version today, even before my trial ends. The extra features are worth it, and I can't wait to use them. Overall, Zight is a great tool for anyone needing quick and easy screen recording and sharing. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The issue around finding the stop recording was a little bit annoying because it was a separate button up in my menu bar. I figure out how to use it, but I wish it was a little more user-friendly currently is. It might've been in a tutorial, but I jumped into this right away, cause I was excited to use it. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

It is saving me a ton of time helping my direct reports with questions they have about our products and services or how to use the software that is in our tech stack. Time saved as my team to sell more and allows me to concentrate on higher level tasks. I'll likely get this for the rest of my team the next 30 days or so. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

edit

Hi Jordan,

Thank you so much for sharing your review of Zight with us and our community! We're thrilled to hear that Zight has been a great alternative to Loom for you and that our app saves you time and makes communication with your team more efficient. We're also excited that you're upgrading to the pro plan and are confident you'll find those additional features incredibly beneficial to your daily workflow so you can save time and focus on selling more!

The Zight Team

Pratistha D.

Technical Support

Small-Business (50 or fewer emp.)

9/6/2024

"Worth Using"

5/5

What do you like best about Zight?

It's really a time saver, and the annotate options make it easier to demonstrate to anyone. Review collected by and hosted on G2.com.

What do you dislike about Zight?

There's nothing I can say I dislike about it because it helped me a lot. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

edit

Greetings Pratistha,

Thank you for the five-star review! We're delighted to hear that Zight is saving you time and enhancing your ability to demonstrate solutions effectively. It's great to know our tool helps you get more work done without needing calls. We appreciate your feedback and look forward to supporting your continued success!

The Zight Team