JS
Customer success executive
Mid-Market (51-1000 emp.)
"Automates Finances with Precision, Room for AI Improvement"
4/5
What do you like best about Zeni?

I like how Zeni automates many of our tasks, like reconciling transactions and categorizing bank transactions without any manual intervention. This has made our month-end close much quicker, taking just a day instead of weeks, and greatly improved our error detection process thanks to the system flagging mismatches. The real-time dashboard is also a fantastic feature because it keeps us updated on our financial position daily without needing to construct outdated spreadsheets. Thanks to Zeni, we can make informed decisions, like whether we have the runway to hire new staff, practically instantly. Review collected by and hosted on G2.com.

What do you dislike about Zeni?

The AI sometimes categorizes one-time expenses incorrectly. A consulting fee might get sorted into contractor services when it should be professional fees. I catch these mismatches during review. It would be helpful to have a way to train the AI on corrections so it learns what we actually call things over time. Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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