G2

AR

Andrea Maie R.

Chargeback Associate

Mid-Market (51-1000 emp.)

11/20/2023

"This is one of the easiest way to communicate with the clients/customers through chat or email"

5/5

What do you like best about Zendesk for Customer Service?

What I like most about Zendesk is its interface. It's very user-friendly, very easy to use and all the buttons are very understandable to someone who is not that tech savvy like me. The best part of it as well is you have an option to incorporate other details from another tool, which makes our workflow so much easier. Review collected by and hosted on G2.com.

What do you dislike about Zendesk for Customer Service?

there is nothing I don't like about Zendesk Review collected by and hosted on G2.com.

Response from Zendesk Sam of Zendesk for Customer Service

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This is an absolute heart balm, Andrea — we're glad to read your review, word-for-word. You can also share your comments, thoughts, suggestions, and feedback with our Help Center: https://support.zendesk.com/hc/en-us/articles/4413820079386-Giving-Product-Feedback-at-Zendesk

Our community page is also available. You can visit us here to learn more about anything-Zendesk: https://support.zendesk.com/hc/en-us/community/topics