Maria Tereza F.
MF
Analista Jurídico
Mid-Market (51-1000 emp.)
"Very practical and intuitive"
5/5
What do you like best about Zendesk for Customer Service?

The platform is intuitive, organized, and meets various needs that may arise during the customer's experience from lead qualification to operational support. Review collected by and hosted on G2.com.

What do you dislike about Zendesk for Customer Service?

I believe that the email inbox should be a bit more customizable, allowing the use of tags for better reception of new emails and directing them to individual folders. Review collected by and hosted on G2.com.

See what 6707 reviewers think of Zendesk for Customer Service

4.3 out of 5 · Verified reviews from real users

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