AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great CRM so far"
What do you like best about Zendesk for Customer Service?
Flexible and low code. A bunch of triggers and automation are available to admins without involving the engineering team. Keeps all your support interactions nicely organized in one place Review collected by and hosted on G2.com.
What do you dislike about Zendesk for Customer Service?
Can't create a proper nice company signature like you'd have on gmail for example. The is no designated account manager for Support suite - can feel a bit lost especially during set-up Review collected by and hosted on G2.com.