![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

6/15/2021

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- [Respond as Zendesk for Customer Service](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-4797830/official_response/new)

"They called my account "grandfather" and refuse to give me back my benefits."

0/5

What do you like best about Zendesk for Customer Service?

I liked until they changed the account from 5 EUR per user/agent to 50 EUR Review collected by and hosted on G2.com.

What do you dislike about Zendesk for Customer Service?

Changed the price and removed my benefits. Review collected by and hosted on G2.com.

Recommendations to others considering Zendesk for Customer Service:

Think twice before. Maybe they can change your plan. Review collected by and hosted on G2.com.

What problems is Zendesk for Customer Service solving and how is that benefiting you?

Customer Service Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 6654 reviewers think of Zendesk for Customer Service

8.6 out of 5 · Verified reviews from real users

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