II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Ticket management and customer documentation, all in one place"
What do you like best about Zendesk Suite?
Offers the ability to manage customer tickets and provide guides and documentation. Review collected by and hosted on G2.com.
What do you dislike about Zendesk Suite?
The graphics and content management (such as guides and documentation) could be improved, making multimedia content more intuitive to use, including those generated with AI editors. Currently, the AI editor is almost absent. Review collected by and hosted on G2.com.