![Diego P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego P.") DP Diego P. VP of Engineering Small-Business (50 or fewer emp.) 8/24/2026 "Zapier Makes Automations Effortless with Thousands of Integrations" 4.5/5 What do you like best about Zapier? Zapier has been a hero for many automations that I had to build to remove toil in software development teams. It has served me well over time with things like syncing project management tools with code repositories, sending reminders to Slack with informed data from databases and email, sending notifications when updates happen in third-party providers, and, more recently, building agents to optimize daily operations in different areas of the business. What I like best is the thousands of integrations they have; even if a platform is very niche, you can integrate it with generic nodes like an HTTP request. On the other hand, something I love is the user experience: really easy to use without a lot of knowledge, even in the first interaction with the platform, easy to get started; being able to execute step by step, debug the data, and have real data in each step to emulate and play with to get the result you are looking for is something that I find really valuable. Finally, my next step is to start using the MCP. I heard many good comments, but it's something I haven't used yet, but it will be in the next couple of weeks Review collected by and hosted on G2.com. What do you dislike about Zapier? The operators to modify data or flows are not very obvious. For example, to map data in a certain format, there are nodes that help you do it pretty easily, but you can't find them by name. I usually implement scripts with JS or Python code to fix my data, but later I notice that it is much simpler to do it with a simple node that already does it for me. Also, when I tried to get support, it was really hard to explain the issue due to the nature of the problem, and I had to iterate on it a lot to explain myself. This is not a platform problem, is more like a user experience issue where the tools are already available but are not obvious to you Review collected by and hosted on G2.com. What problems is Zapier solving and how is that benefiting you? Many problems. - Reduce toil in operations company-wide. - Automate manual processes. - Get notifications for different third-party connections and specific use cases - Provide a tool for people to create agents without engineering knowledge - Will serve as my main MCP to connect with many integrations that I don't want to build from scratch for the core agents of the business Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 2064 reviewers think of Zapier 4.5 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/zapier/reviews)