---
title: YOOBIC Reviews
meta_title: 'YOOBIC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 282 reviews by the users' company size, role or industry
  to find out how YOOBIC works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 282
  scale: '5'
date_modified: '2026-07-04'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# YOOBIC Reviews
**Vendor:** YOOBIC  
**Category:** [Retail Task Management Software](https://www.g2.com/categories/retail-task-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 282
## About YOOBIC
YOOBIC is a frontline intelligence and execution platform specifically designed for the retail sector, aimed at bridging the gap between corporate strategies and actual in-store operations. This innovative platform integrates a robust intelligence engine with proven execution capabilities, allowing retailers to harness their data effectively. By utilizing machine learning, YOOBIC identifies critical actions and presents them through an intuitive, mobile-first interface tailored for frontline retail teams. This empowers users to execute tasks efficiently, communicate seamlessly, and engage in ongoing learning, ensuring that they not only know what to do but also accomplish it correctly the first time. The platform serves a diverse range of retail brands, including fashion retailers, supermarkets, hospitality, and quick-service restaurants (QSR). With over 350 global brands leveraging YOOBIC, it has become an essential tool for organizations aiming to enhance operational efficiency and drive sales performance. The target audience encompasses store associates, district and store managers, and corporate teams who require a comprehensive solution to manage daily operations effectively. YOOBIC offers role-specific views that deliver pertinent insights to the right individuals at the right time, moving away from a generic approach to operational management. Key use cases for YOOBIC include intelligent task management, enhanced communication, continuous learning, and performance analytics. The platform integrates with existing retail systems—such as point-of-sale (POS), inventory management, workforce management, and customer feedback systems—transforming this data into actionable recommendations. Store teams benefit from real-time updates and clear priorities, ensuring alignment on essential tasks. Furthermore, YOOBIC&#39;s communication features help dismantle silos that can impede operational efficiency, fostering a collaborative environment. What sets YOOBIC apart in the retail operations landscape is its unique blend of intelligence and execution within a single, connected ecosystem, complemented by a user-friendly design tailored for frontline teams. The platform automates routine tasks and delivers data-driven recommendations through specialized co-pilots for each role, from store associates to headquarters. This integration of insights into actionable tasks, communications, and learning ensures that retail teams are not merely executing tasks but are actively engaged, coached, and continuously improving their performance. In essence, YOOBIC provides a comprehensive solution for retail brands seeking to operate on intelligence while excelling in execution. By merging advanced technology with practical, role-specific applications, it creates a framework for continuous improvement and operational excellence. This ensures that strategic initiatives are effectively implemented at the store level, ultimately contributing to a more efficient and profitable retail environment.



## YOOBIC Pros & Cons
**What users like:**

- Users commend the **ease of use** of YOOBIC, making information access and task completion quick and effortless. (52 reviews)
- Users value the **smooth communication** facilitated by YOOBIC, enhancing connections and interactions across teams. (20 reviews)
- Users value the **communication efficiency** of YOOBIC, enhancing interaction and support across teams and locations. (20 reviews)
- Users appreciate the **centralized task management** of YOOBIC, enhancing collaboration and oversight across teams. (19 reviews)
- Users appreciate the **navigation ease** of YOOBIC, enjoying its organized sections and simple design for quick access. (19 reviews)
- Users praise YOOBIC&#39;s **excellent customer support** , noting its responsiveness and helpfulness in navigating challenges effectively. (15 reviews)
- Efficiency (15 reviews)
- Users value the **easy access** to YOOBIC, enabling them to work from home or anywhere with convenience. (11 reviews)
- Easy Access (10 reviews)
- Team Collaboration (10 reviews)

**What users dislike:**

- Users often experience **confusion** with the reporting and frequent updates, making it challenging to access necessary data. (13 reviews)
- Users find **understanding difficulty** with Yoobic due to its complex features and frequent updates, though learning improves over time. (9 reviews)
- Users find the **learning curve challenging** initially, causing confusion, though it improves over time with usage. (7 reviews)
- Users experience **limited access** due to frequent re-logins and inability to check scorecards outside the platform. (6 reviews)
- Users are frustrated by the **missing features** in YOOBIC, wishing for improvements like a chat unread option and enhanced dashboards. (6 reviews)
- App Glitches (5 reviews)
- Users experience frequent **login issues** due to re-authentication and navigation challenges across devices. (5 reviews)
- Users find **organizational challenges** in Yoobic due to tedious database management and reliance on tags for user hierarchy. (5 reviews)
- Complex Terminology (4 reviews)
- Users find the **content management features inadequate** , struggling with live document hosting and tedious database management. (4 reviews)

## YOOBIC Reviews
  ### 1. A successful PureGym partnership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heather O. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about YOOBIC?**

Yoobic have offered us an excellent custom platform to help us improve national company communication & streamlined operations. 
All stages of the partnership has been communicated and delivered well with excellent communication and support.
The product itself offers many functionalities which are easy to use and overall easy to manage.

**What do you dislike about YOOBIC?**

There are some areas of opportuntity within the platform which will further develop the current product. 
However, the feature request and product idea ticket system works well and with every update there is significant positive progress.
The social/communication side of the platform could be improved from a usability perspective. In particular the social community pages/social profiles to match that of Instagram/Facebook and the Chat function could work much better to match other platforms such as WhatsApp & Teams. Only then will large companies be able to fully transition to use Yoobic as their sole operational platform.

**What problems is YOOBIC solving and how is that benefiting you?**

*please add leisure operations and just task management to above drop down list.

Yoobic has ultimately offered us a singular platform to communicate to the entire business and manage gym operations and task reporting.

The Insights custom dashboards in particular are a great tool which is helping us adjust ways of working to support remote management,

  ### 2. Excellent service - engaged and interactive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynn d. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about YOOBIC?**

Proactive and quick to respond - from a service level. From the App level, the tool is affective.

**What do you dislike about YOOBIC?**

The turnaround time on workflow requestes.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic is looking at updating our workflow and authorisation flow.

  ### 3. Short and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deshay D. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about YOOBIC?**

Being able to watch and track store execution.

**What do you dislike about YOOBIC?**

I haven't come accross anything as of yet

**What problems is YOOBIC solving and how is that benefiting you?**

Communication to stores.
It allows me to track store execution and if there is any issues.

  ### 4. Yoobic is very versitile.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about YOOBIC?**

Store can easily complete a task and upload images so that the mananger can immediately see if the mission was completed correctly.

**What do you dislike about YOOBIC?**

there is no downside to Yoobic. stores might struggle with wifi connectiopns.

**What problems is YOOBIC solving and how is that benefiting you?**

"how to's" . I learn more how to use Yoobic to our benifit, eg building dashboards.

  ### 5. Superb experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yan P. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about YOOBIC?**

The support team is always accessible and pleasant. The tool is a real asset in accomplishing my mission and crucial for meeting the demands of execution and monitoring set by the brand. It offers a range of complementary modules that work together. It allows for breaking down silos between headquarters and network by working and communicating on a single central tool.

**What do you dislike about YOOBIC?**

For the store public, ensure a good connection on the device hosting the solution. For mobile users, an impeccable mobile version.

**What problems is YOOBIC solving and how is that benefiting you?**

Accessibility of data, proximity especially for remote managers. One single place in the store. Raises the level of demand and speed of execution/obtaining.

  ### 6. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joleen  P. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about YOOBIC?**

Ease of use, fast improvement of the application, efficient customer support, Ease of use features

**What do you dislike about YOOBIC?**

I cannot think of anything at the moment

**What problems is YOOBIC solving and how is that benefiting you?**

we are able to easily obtain feedback and effectively implement corrective measures, ultimately resulting in an increase in profit margins

  ### 7. A growing company getting better each day!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about YOOBIC?**

Yoobic helps us to simplify communications, learning and taskings into one space with an easy user experience and wonderful success managers.

**What do you dislike about YOOBIC?**

It is a growing company covering a lot of ground with their offerings, some areas could be improved quicker and be more open to product feedback.

**What problems is YOOBIC solving and how is that benefiting you?**

They are streamlining all our content for us, ensuring that all departments - including Head Office, Retail and Distribution - get the information they need.

  ### 8. Yoobic is a win for my company!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maggie S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about YOOBIC?**

Yoobic has streamlined our sales tasking and communications. The customer success team is extremely responsive. They are very helpful and open to feedback. They have our best interests at heart and strive to accommodate our many requests!

**What do you dislike about YOOBIC?**

Platform intricacies tend to cause some confusion with ourselves and, occasionally, our team. Understanding there are many new features rolled out frequently, this feels standard for a rapidly growing company.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic is streamlining our tasking and communications. This is benefitting us because it is more time efficient and produces digestible user date to coach to.

  ### 9. Yoobic / Balenciaga

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about YOOBIC?**

Capacity to get feedbacks from all our network

**What do you dislike about YOOBIC?**

Nothing to say, all process are smooth. Thanks

**What problems is YOOBIC solving and how is that benefiting you?**

Help with survey to both collect feedbacks and communicate on new processes

  ### 10. YOOBIC is a WIN for my company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Payton M. | Global Senior Manager, Direct Sales Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about YOOBIC?**

The YOOBIC team. They are one of the most helpful partnerships I have had in my business. They are patient, always putting our needs first, and have helped us create accountability is reaching our goals.

**What do you dislike about YOOBIC?**

YOOBIC is a platform that is hard to manage alone, so my recommendation for anyone looking to take it on is to have a strong team in place that can manage long term.

**What problems is YOOBIC solving and how is that benefiting you?**

One stop shop for action items, operational KPIs, and engagement in communications. These resolutions have allowed us to hold ourselves and our teams more accountable.

  ### 11. Very good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgane T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about YOOBIC?**

The possibility to create to facilitate in-store organization

**What do you dislike about YOOBIC?**

Too many interfaces, for example, the screen to start a module each time

**What problems is YOOBIC solving and how is that benefiting you?**

Merchandising by providing the option to include merch recommendations with photos / Training with sales listened to

  ### 12. Good advice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about YOOBIC?**

They have a Very good team and new features

**What do you dislike about YOOBIC?**

Slow response from helpdesk (sometimes up to 2 days)

**What problems is YOOBIC solving and how is that benefiting you?**

Easy to get feedbacks

  ### 13. User-friendly platfrom, that makes the communication easy between frontline teams and headquarter

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salma E. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about YOOBIC?**

- It offers a big range of  functionalities
- Available in different languages ( very practical to use the same platform in all markets )
- Very customizable. Makes it practical to reply to everyone's need.

**What do you dislike about YOOBIC?**

Some dysfunctionalities appear from time to time. But  the yoobic support and team are always doing their best  to fix them asap.

**What problems is YOOBIC solving and how is that benefiting you?**

Following what is happening in stores, with a wild number of customizable missions, with the possibility to upload photos.

  ### 14. Build your business through training, communication, consistency and compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim M. | Founder/CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about YOOBIC?**

As a restaurant CEO and brand builder, I know growth starts at the restaurant with cravable, delicious food and a meaningful experience. To achieve this, restaurants need to train and develop their staff, communicate effectively with the team and review standards of excellence. Yoobic is the leader in all three through fun, engaging, relevant platforms that positively impact staff. Yoobic should be part of restaurant tech stacks.

**What do you dislike about YOOBIC?**

Actually nothing. Yoobic meets all needs.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic is an amplifier of our training, communication and compliance

  ### 15. some issues but which have always been resolved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Morjana M. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about YOOBIC?**

the availability of our contacts and the training module 
all the insight section to process the data

**What do you dislike about YOOBIC?**

create the flow in the structure of a form:
- not simple
the translations:
- I think it can be simplified or all integrated by default so that we don't have to change the translations every time a word is modified

**What problems is YOOBIC solving and how is that benefiting you?**

the implementation of performance reviews and training for all employees

  ### 16. Use of Yoobic for visuel merchandising: campaigns, lessons, interaction with stores

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about YOOBIC?**

- have all types of documents in one place
- have a direct link with stores
- good follow-up with calls

**What do you dislike about YOOBIC?**

- can be complicated to use sometimes for the compaigns

**What problems is YOOBIC solving and how is that benefiting you?**

Allows you to track store development

  ### 17. Genuine care and support towards our teams success!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha R. | Director Of Training, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about YOOBIC?**

Yoobic has contributed to the success of our teams by providing an all-in-one platform where we can communicate, engage and operate with excellence. There are many solutions out there, but unlike the rest, Yoobic has delivered all that was promised in the initial partnership negotiations.

**What do you dislike about YOOBIC?**

There are not many negative things to say about Yoobic, the only aspect I would like to point out is the user management side takes time if you do not have a proper API integration set up.

**What problems is YOOBIC solving and how is that benefiting you?**

As our brand continues to scale, Yoobic is allowing us to speak from the top down to our front-line teams with one unified voice. With a dedication to excellence, checklist compliance is a seamless process for our teams.

  ### 18. Great feedback and learnings from Yoobic (in person meeting)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about YOOBIC?**

Quick communication out to the stores & helpful reporting.

**What do you dislike about YOOBIC?**

There no notification tab on quick tasks

**What problems is YOOBIC solving and how is that benefiting you?**

Really been helping with our store Banking feedback, store can responde quickly to questions daily.

  ### 19. Best mobile learning tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julien W. | Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about YOOBIC?**

Easy to use and powerful tool to create learning modules for sales consultants. User-friendly back office and client interfaces.

**What do you dislike about YOOBIC?**

Nothing in particular. Yoobic addresses all we need to communicate about new products and updates

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic allows very quickly the creation and deployment of learning modules accessible through mobile phones or computers.

  ### 20. Very usefull and ergonomic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about YOOBIC?**

The simplicity of utilisation. My discussions with my Customer Success Manager Marie Thuy

**What do you dislike about YOOBIC?**

Nothing, very ergonomic and helpful to manage our business dealers

**What problems is YOOBIC solving and how is that benefiting you?**

Centralised communication shared by all our regional representatives. A simple, effective tool for developing training modules and having them delivered by our sales staff.

  ### 21. Good experience with the tool overall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Celia B. | Chargée de communication réseau, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about YOOBIC?**

The +: Create communications quickly / Very intuitive and easy-to-use communication aspect. / Useful communities for our activity / Comprehensive analyses at the communication level

**What do you dislike about YOOBIC?**

The "Campaign" and "Dashboard" sections are more complex to understand/use and less intuitive. Managers lack features that would allow them to be more autonomous in certain tasks, such as being able to assign a campaign to sites directly through their account.

**What problems is YOOBIC solving and how is that benefiting you?**

The tool allows us to centralize all our communications and digitize our processes. Yoobic helps our regional managers to be more effective during club visits.

  ### 22. Amazing experience and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bert M. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about YOOBIC?**

Yoobic facilitates the communication between the different support departments and our POS, it is easy to use and modernizes our way of sharing and receiving informations.

**What do you dislike about YOOBIC?**

If I could change one thing about Yoobic, it's the assignment of missions and modules, it can be quite time consuming.

**What problems is YOOBIC solving and how is that benefiting you?**

Communication per mail was starting to be hard to follow. Now we have all the info in the same place and it's much easier to analyze per store or region.

  ### 23. constant improvement, quality and availability of the hotline.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pascal G. | Merchant Plan Optimization Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about YOOBIC?**

Yoobic is very easy to use and adapts perfectly to our needs

**What do you dislike about YOOBIC?**

sometimes updates are too frequent or I don't understand how to use them

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic has allowed us to quickly obtain an accurate vision of what is happening in our stores.

  ### 24. Use of Yoobic on our network of stores in Europe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adèle F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about YOOBIC?**

The speed of communication and the ability to quickly and easily collect data

**What do you dislike about YOOBIC?**

Sometimes the ergonomics and agility on my audience selection

**What problems is YOOBIC solving and how is that benefiting you?**

The collection of information and the rapid connection between the headquarters and the stores

  ### 25. Support for our transformation strategy in the service of the customer/employee experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Delphine E. | Directrice Transformation & Performance commerciale, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about YOOBIC?**

The "all-in-one" concept and the targeting of information for action in the field

**What do you dislike about YOOBIC?**

An app whose ergonomics are sometimes more administrator-oriented than store user-oriented => reduce the number of clicks, systematically adopt a user-field logic on mobile app .... it improves over time!

**What problems is YOOBIC solving and how is that benefiting you?**

The targeting allowed by the app is a good alternative in mobility to the exhaustiveness of traditional tools (messaging, intranet)

  ### 26. Discovered Yoobic 3 years ago, great evolution of the tool since then!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about YOOBIC?**

The chat that allows for smooth communication with our field teams. It allows us to talk with them in a less formal way than an email, and that's what brings us closer as well.

**What do you dislike about YOOBIC?**

When posting a News, it would be good to be able to extract data if we want to just trigger information that requires a response from our store teams. The Yoobic technical support responds quite quickly, although there was a period of uncertainty during which the response time was not optimal. It would be good to be able to contact support by phone for certain cases.

**What problems is YOOBIC solving and how is that benefiting you?**

It is a tool that has good analysis performance and also allows for quantification and qualification. Yoobic also facilitates communication between headquarters and field teams. You can both find and publish upward or downward information there.

  ### 27. modern tool to manage the process of retail execution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2022

**What do you like best about YOOBIC?**

as an admin: easy to create new campaigns thanks to the form builder. ability to configure the publication, audience, recurrence.
as a field user: mobile and offline tool

**What do you dislike about YOOBIC?**

as an admin: limitations on the APIs. Contents of Excel extracts: technical IDs. Limited capacity to filter in the inbox. 
as a field user: not viewing easily my todo for the day.

**What problems is YOOBIC solving and how is that benefiting you?**

communication between field and headquarter teams: reduces number of emails and increase accuracy and speed of the exchange of information. Thanks to YOOBIC, field teams are the eyes of the HQ.
It also helps to monitor the activity/performance of the teams and the POS.

  ### 28. Best customer experience & App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about YOOBIC?**

Yoobic's team has been super helpful with the implementation of the tool. 
We love the tool at our company - it is very user friendly, straightforward & engaging and allow for customized needs.

**What do you dislike about YOOBIC?**

Nothing that we dislike on our end, the tool is very helpful and the team has been great with the implementation.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic helped us streamline our communications globally but also to centralize and streamline many of our operational and auditing process into one platform. 
With the implementation of Yoobic, we have been able to significantly reduce the number of other tools that were used by our field teams and create one global process that everyone can rely on. 

Yoobic has also helped creating a robus 2-way communicadtion between our corporate teams & our field teams.

  ### 29. Great reporting tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carole R. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about YOOBIC?**

One centralized channel of communication for our team. Allows to report quickly pictures, feedbacks, requests from the field to our back office.

**What do you dislike about YOOBIC?**

I am only using on laptop as the app is quite heavy but no downside so far.

**What problems is YOOBIC solving and how is that benefiting you?**

Quicker access to photos of retail shops, easier reporting process

  ### 30. Ease of use and speed in returns from our stores

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anne N. | Responsable Qualité, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about YOOBIC?**

Uniformity of mission feedback, a single glance view of campaign progress, and quick analysis of mission feedback (+centralized follow-up with stores that do not respond)

**What do you dislike about YOOBIC?**

The regular version changes that require updates regularly

**What problems is YOOBIC solving and how is that benefiting you?**

The centralization of the feedback from the results of the different requests

  ### 31. A great tool to Inform, train frontline team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about YOOBIC?**

Easy to use and pretty intuitive
Different options for the interactions for training
Very stable; no any technical problems
Very effective approach for training

**What do you dislike about YOOBIC?**

Gamification could be improved
Graphic ay-out could be more "modern" 
Offer more options to play with graphics, photos

**What problems is YOOBIC solving and how is that benefiting you?**

We LUXURY SELLING are a boutique content creation firm, providing customers with hand-crafted mobile learning to improve retail Excellence and sales performance. Our client is an international renown Brand, using YOOBIC to train. We created on YOOBIC very quickly and easily the custom-made training for our client. Yoobic is so intuitive that we managed to have the authoring tool in hand within 2 days. We receive also excellent training from the YOOBIC team. YOOBIC also allows continuous interaction with the customer. We now feel very confident in creating courses for any brand using YOOBIC

  ### 32. Good support in the process of training on the application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Margaux M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about YOOBIC?**

Good support in the process of training on the application.
Perfect for exporting the database and receiving pictures from our different shops

**What do you dislike about YOOBIC?**

Not intuitive enough. 
Need to have a good training before using it

**What problems is YOOBIC solving and how is that benefiting you?**

For the database and photos

  ### 33. Great User Experiencie and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isak H. | CEO & Senior Advisor Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about YOOBIC?**

Easy to use. User friendly interface and easy integration

**What do you dislike about YOOBIC?**

Nothing for the time being, everything has been working perfect for the time being

**What problems is YOOBIC solving and how is that benefiting you?**

It has aided on a better internal communication,  learning experience

  ### 34. Very User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Istifanos W. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about YOOBIC?**

Creating Missions and dashboards for field operations

**What do you dislike about YOOBIC?**

None and technical support is responding back asap

**What problems is YOOBIC solving and how is that benefiting you?**

Filed operations exellence , field execution

  ### 35. Great platform with excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** David E. | Learning & Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about YOOBIC?**

Being able to create and schedule missions has been a game changer. We are able to leverage the tools available to do training and validations with user buy-in.

**What do you dislike about YOOBIC?**

The hardest part for us is getting user buy-in, but as we slowly rolled our new campaigns and new missions, it became easier. Sometimes new tech can be "scary" for operators.

**What problems is YOOBIC solving and how is that benefiting you?**

We have been moving everything from learning validations to health and safety checks away from separate systems and consolidating onto the Yoobic platform to meet our needs.

  ### 36. the rigth tool to communicate with high efficiency to our sales people !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathieu V. | Head of marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

Newsfeed UX design + campaign survey + merchandising missions

**What do you dislike about YOOBIC?**

loading time. The app needs a lot of data

**What problems is YOOBIC solving and how is that benefiting you?**

the gathering work for any matters (stock, promotions...)

  ### 37. Easy to handle and effective for sharing content with users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antoine S. | Product Manager Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about YOOBIC?**

There is a lot of gamification and you can create content with different forms (lessons, quiz,...)

**What do you dislike about YOOBIC?**

You must have a recent smartphone for using Yoobic one

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic is benefited from the formation of our salesmen, it permits us to share quiz and courses with them.

  ### 38. Yoobic represents a real time saver for all of our retail teams.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about YOOBIC?**

Use the news feed to engage teams
Gather information quickly and be able to use it easily
Be able to have a personalized homepage that reflects the brand image

**What do you dislike about YOOBIC?**

The databases need to be reworked before they are fully usable (translation keys, font encoding)

**What problems is YOOBIC solving and how is that benefiting you?**

An excessive reception of emails when the headquarters needs to gather information from the stores - Time saving
Keep a database of all visits made to the store through the creation of reports

  ### 39. Practice!!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tiphaine G. | Visuel merchandiser, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about YOOBIC?**

The news feed allows communication to an entire network very easily. The analyses of each mission are a goldmine. Having an overview of a network thanks to mission/photo feedback. Being able to concentrate an information request on a single medium.

**What do you dislike about YOOBIC?**

Yoobic is not intuitive enough and each task to upload can become a headache.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic allowed me to refocus all my store/retail information in one place and with maximum analysis on it.

  ### 40. Yoobic has definitely helped enhance how we communicate to our frontline team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about YOOBIC?**

I like that it is super easy to navigate the app and keeps things extremely simple for our frontline team. It gives a direct line of sight to what the field is experiencing and helps us to course correct as needed

**What do you dislike about YOOBIC?**

There is not a whole lot that I dislike about the platform. My only concern is that you can produce too many missions and overwhelm us but our success manager Ryan helps us to stay in the guard rails.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic has helped us to narrow down some of the pain points we were experiencing with too much email traffic and lack of discipline around hitting timelines and deadlines.

  ### 41. Set up across company in less than 6 months , streamlines COMMUNICATION/TRAINING/MARKETING & OPS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

- Speed of implementation and appropriation by staff
- Efficiency in daily use by HQ & OPS teams

**What do you dislike about YOOBIC?**

Nothing really, expecting increased AI-led added value

**What problems is YOOBIC solving and how is that benefiting you?**

- Puts all comm between HQ and OPS/stores on one platform
- Training via gamification on devices known/owned by staff
- Easier control of OPS by HQ

  ### 42. Yoobic is a great platform & a great partner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about YOOBIC?**

The team and the constant evolution of the tool to keep it as relevant to our needs

**What do you dislike about YOOBIC?**

The backend which is not easy to set up @ first

**What problems is YOOBIC solving and how is that benefiting you?**

It is connecting us to our global retail audience, keeping them engaged and informed. It also allows us to monitor the performance and engagment of each store, district, region. A great way to push our store efficiency.

  ### 43. Great customer liaison and continuous development

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victoria L. | Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about YOOBIC?**

I like that Yoobic is frequently updating to streamline their interface and allow for more features.

**What do you dislike about YOOBIC?**

There are still some limits to the app that make it a bit clunky on the back end.

**What problems is YOOBIC solving and how is that benefiting you?**

Roll out of educational courses company wide across 16 stores.

  ### 44. The best data sharing source for retail communications.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank F. | Strategic Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

The ease of streamlining of inter-company communications.

**What do you dislike about YOOBIC?**

Nothing and I am totally satisfied with the YOOBIC platform.

**What problems is YOOBIC solving and how is that benefiting you?**

It greatly helps to facilitate ease of inter-company work and communications.

  ### 45. Best retail application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about YOOBIC?**

YOOBIC helped us to improve communication between HQ and retail teams and to improve operational processes. It gave voice to our retail team and helped us to have a better understanding on our customers insights and bussiness best practices...

**What do you dislike about YOOBIC?**

Some bugs are frequent and hamper the user experience.

**What problems is YOOBIC solving and how is that benefiting you?**

With YOOBIC : 
- All communications are grouped in one place 
- Teams are used to connect on YOOBIC to miss any information 
- The document library is very usefull 
- We gain time to collect information coming from the retail teams 
- We implement actions more efficiently

  ### 46. Yoobic is an excellent feedback tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about YOOBIC?**

Great ease of use whether in the back or front office.

**What do you dislike about YOOBIC?**

It would be necessary to discuss improvements regularly with the users, some points could be improved (chronological view of the campaigns...).

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic allows us to obtain a synthetic view of the feedback from our 60 stores.

  ### 47. Trey's Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trey P. | Showroom Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about YOOBIC?**

The ability to use the app on your phone and how easy it is to navigate and complete missions.

**What do you dislike about YOOBIC?**

N/a. I think the app is fine the way it is.

**Recommendations to others considering YOOBIC:**

N/a

**What problems is YOOBIC solving and how is that benefiting you?**

N/a. The benefits are that we have accountability for when missions are or are not completed.

  ### 48. A great experience for our teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about YOOBIC?**

A fantastic tool to improve the management of our operations..and the communication between the teams on the floor and the HQ.

**What do you dislike about YOOBIC?**

The difficulty to engage the different teams during the implementation.. but all good now !

**What problems is YOOBIC solving and how is that benefiting you?**

Improving operations
Increasing the communication 
Helping a lot to train the floor teams

  ### 49. Best app ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kagiso M. | Visual Merchandise Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about YOOBIC?**

Helped us centralize info, have accessibility & visibility of stores countrywide &opened up access between store & HO. The support team is always available to assist.

**What do you dislike about YOOBIC?**

Exporting images is a little difficult as it doesn't export with the store name. 
Uploading images, and resizing each one is a little tedious when doing over 100 images for one mission.

**What problems is YOOBIC solving and how is that benefiting you?**

centralizes info
Having access & visibility of all stores countrywide 
Opening up access between store & HO functions.

  ### 50. Lien parfait entre le département de support et les magasins directs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caroline T. | Visuel Merchandising Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about YOOBIC?**

unify and centralize the information, access the information quickly, challenge in a playful manner

**What do you dislike about YOOBIC?**

the common operations and training dashboard

**What problems is YOOBIC solving and how is that benefiting you?**

access information from the most remote sales points without time issues


## YOOBIC Discussions
  - [What do you like most about YOOBIC for frontline employee management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-yoobic-for-frontline-employee-management-and-what-could-be-improved)
  - [Is there a free version of Yoobic?](https://www.g2.com/discussions/is-there-a-free-version-of-yoobic)
  - [Who owns YOOBIC?](https://www.g2.com/discussions/who-owns-yoobic)
  - [How do you use Yoobic?](https://www.g2.com/discussions/how-do-you-use-yoobic)

- [View YOOBIC pricing details and edition comparison](https://www.g2.com/products/yoobic/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-04+15%3A43%3A08+-0500&secure%5Bsession_id%5D=8e7e32ea-4dcc-47ea-ba18-65df7b7f78a4&secure%5Btoken%5D=1f8cc596e1da8df3e859c51ed2e9581ff662f3d76189a985142d95fa2ca917eb&format=llm_user)
## YOOBIC Integrations
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
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  - [RMS](https://www.g2.com/products/rms-north-america-rms/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [SimpliField](https://www.g2.com/products/simplifield/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zenoti](https://www.g2.com/products/zenoti/reviews)

## YOOBIC Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Basics**
- Performance
- Mobility

**Planning**
- Strategy
- Activities
- Territory Management

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Social Learning
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Content**
- Content Library
- Customizability
- Content Creation

**Execution**
- Collaboration
- Field Execution
- Data Collection

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Performance**
- Monitoring
- Reporting
- Interoperability

**Performance**
- Team
- Retailer
- Compliance

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

## Top YOOBIC Alternatives
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