![Liz J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz J.")
LJ

Liz J.

Senior Local SEO Manager

Mid-Market (51-1000 emp.)

4/16/2026

"Transparent Listings Management with Industry-Leading Publisher Reach"

5/5

What do you like best about Yext?

The Yext platform is transparent about what's it's doing for every user. I can see what platforms my data is reaching and where the gaps are that i need to fix. I love that it is constantly evolving and getting better as a product and as UX for it's users. I believe it's the best on the market for pages and listings as it has the biggest reach of publishers. Having first access to newer Google and Apple features is also a huge bonus Review collected by and hosted on G2.com.

What do you dislike about Yext?

The support you get through Yext is incredible, however, i have issues with the ticketing system. Although i appreciate it makes every issue streamlined for a quick response, the tickets can be hard to follow and easy to miss updates. It's unclear who is looped into the ticket so i don't know if i have to notify other people or if they are also in the ticket.

As someone who works across multiple clients, I have around 20 different log ins which i use. My dream is to have one central log in where i can access all my clients Review collected by and hosted on G2.com.

What problems is Yext solving and how is that benefiting you?

Clients being able to house their data in one place and reach hundreds of platforms. It's not something we can do as an agency or clients can do themselves.

Account managers pull together really detailed business reviews with comparative data from their other clients. This benefits me greatly as it showcases our relationships to clients Review collected by and hosted on G2.com.

Show More

Response from Yext Inc. of Yext

[Editedit](https://www.g2.com/survey_responses/yext-review-12638314/official_response/edit)

Thank you for sharing how Yext is benefiting you and your clients. We're committed to providing a centralized solution for managing data and reaching multiple platforms, and we're delighted to hear about the positive impact it's having on your business relationships.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 1091 reviewers think of Yext

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/yext/reviews)