G2

Yana H.

Marketing Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

4/6/2026

"Great retention marketing platform with powerful automation"

5/5

What do you like best about Yespo Оmnichannel CDP?

I think the best answer here is the impact it had on our performance. After adding Yespo to our marketing stack, we were able to achieve a +35% increase in total retention revenue within the first few months, mainly thanks to its automation capabilities and trigger-based workflows.

I’d also like to thank the Yespo team for guiding us on which automations to prioritize first, so we could see ROI faster after integration, which, by the way, was quick and smooth. Review collected by and hosted on G2.com.

What do you dislike about Yespo Оmnichannel CDP?

The only thing I’d highlight as an area for improvement is the ability to automatically replicate setups like integrations and workflows from a main account to sub-accounts, as we manage multiple accounts and this would simplify our work.

That said, the Yespo team is very open to feedback, and we’ve already been told this feature is on their roadmap. Review collected by and hosted on G2.com.

What problems is Yespo Оmnichannel CDP solving and how is that benefiting you?

The main thing is scaling retention marketing without increasing manual effort. As we expanded across different markets and languages, managing campaigns became more complex and harder to control.

With Yespo, we were able to centralize our data, automate trigger-based communication, and build universal workflows instead of duplicating campaigns. This helped us simplify operations, reduce manual work, and keep our communication consistent and relevant across all markets. Review collected by and hosted on G2.com.