G2

Pelin w.

Vendor Manager

Small-Business (50 or fewer emp.)

9/28/2021

"Extensive Project Management Tool for Translation"

4/5

What do you like best about XTM AI?

XTRF is a huge platform and there is no end to their customising features. It's a useful tool to manage all your translation projects and you can store all related information such as client and vendor information. I also like the XTRF Academy videos because they are really helpful when introducing XTRF to new colleagues. Review collected by and hosted on G2.com.

What do you dislike about XTM AI?

I had a hard time understanding the smart projects feature even though the name smart gives the impression that it would be easier. Workflows seem rather complicated in comparison to the classic view. Also I wish XTRF sent a message/notification to Project Managers when a provide enters a holiday. We don't use the search translators function often as we know which translator to book but we have to go into their profile everytime to check if they entered a new holiday or not. Review collected by and hosted on G2.com.

Recommendations to others considering XTM AI:

It's an efficient Translation Project Management tool for small or large companies who wish to store every kind of information there is to translation project management. Vendor Portal and Customer Portal are great additions as well when it comes to involving vendors and clients. Review collected by and hosted on G2.com.

What problems is XTM AI solving and how is that benefiting you?

Vendor Portal and Customer Portal integrations are very useful because they serve as an extension for our vendors and clients which they can use for free. The vendors can invoice their jobs via the portal without us having to manually approve each invoice. Review collected by and hosted on G2.com.