G2

Moritz K.

Corporate L&D Program Coordinator

Hospitality

Mid-Market (51-1000 emp.)

10/28/2026

"Rock-Solid WebRTC Routing That Keeps Live Training and Breakouts Running Smoothly"

4.5/5

What do you like best about Xirsys?

Hands down, the best part of Xirsys is its real-time WebRTC media routing plus automatic bandwidth fallback. It’s been a game-changer for running our live virtual training smoothly for our remote recruiter teams at Apex Talent Partners Inc. As the Corporate L&D Program Coordinator, most days I’m delivering onboarding and skill-building workshops for new healthcare staffing recruiters. Many of these team members join from home, and a handful live out in rural spots with unreliable internet. Before we brought Xirsys into our custom training portal, we dealt with constant disruptions: video dropping mid-lesson, whiteboard annotations freezing up, folks getting booted out of breakout rooms right in the middle of HIPAA training. It was such a hassle. Xirsys finds the lowest-latency path for media streams on its own, and gently scales down video quality instead of cutting the connection entirely.

Last month, I led a mandatory HIPAA compliance workshop for 28 new recruiters split across four breakout rooms. Three attendees had really weak home broadband, but their audio and shared whiteboard content stayed active for the full two hours. This reliability saves me roughly three hours every week — hours I used to sink into troubleshooting disconnects, scheduling makeup sessions, and re-recording training footage that got interrupted halfway through.

I also lean heavily on the token access control feature. I can generate short-lived links for each training event, with separate permissions for instructors, participating recruiters, and observers from our audit team. Since we handle sensitive healthcare staffing protocols, it’s non-negotiable to restrict who can join live sessions and access recorded training materials.

One nice surprise I didn’t expect is its detailed session telemetry logs. The tool keeps track of each attendee’s connection health, join time, and stream status. When our internal compliance team needed confirmation that every recruiter stayed for the full HIPAA training, I pulled this telemetry report from Xirsys to cross-check against our LMS attendance records. Having this second source of proof checked all the audit boxes, and I didn’t have to chase people down for screenshots or manual sign-in sheets after the session wrapped up.

That said, Xirsys is built for WebRTC media infrastructure, so it can’t take over our core learning workflows. We still keep our curriculum, quizzes, and completion certificates in our dedicated L&D platform. Even with that boundary, it fixes our biggest pain point: unstable live video that derails required compliance training and piles on extra work. It keeps breakout discussions, whiteboard collaboration and live instruction running reliably for our distributed recruiter group. That frees me up to focus on what I’m actually here to do: build new training content for healthcare staffing, lay out quarterly upskilling plans, and keep our virtual workshop calendar on track. Review collected by and hosted on G2.com.

What do you dislike about Xirsys?

For all the reliability Xirsys brings to our live training streams, it has some frustrating gaps that regularly add extra work to my plate at Apex Talent Partners Inc. As the L&D Program Coordinator, I run a lot of HIPAA compliance and recruiter skill workshops, and the biggest pain point is that it doesn’t hook up cleanly with our existing L&D platform. It only handles the WebRTC media layer, so there’s no native way to push session attendance, connection logs or recording metadata straight into our training management system. Last month, I hosted a three-hour compliance training for 31 new recruiters. Once the session wrapped, I had to manually export Xirsys telemetry data, clean it up, and cross-reference every attendee against our LMS roster one by one. That manual matching ate up nearly two hours of my afternoon, time I’d set aside to draft our next onboarding module.

I also struggle with its very basic alerting for bandwidth overages. We don’t get custom, early warnings tied to individual training events. If a big workshop with dozens of recruiters burns through our allocated relay bandwidth, we only get a generic email after we’ve already gone over the limit. That’s stressful for us because we schedule back-to-back training days, and unexpected overages can disrupt the afternoon sessions before I even realize what’s happening.

Another downside is that its admin dashboard is built for devs, not L&D folks. A lot of the metrics and token settings are buried in technical menus. If I need to pull a quick audit report for our healthcare compliance team, I have to dig through raw connection logs instead of picking a pre-built compliance template. I can’t quickly filter records just to show who joined, stayed for the required duration and never lost their connection.

One annoying, unplanned hassle I’ve run into is how it handles breakout room media tracking. It captures stream activity for the main room, but once learners split off into separate breakout groups, the logs don’t clearly label which attendees were in which group. When our audit team asked to verify small-group discussion participation for a recent HIPAA workshop, I had no straightforward way to prove who was present in each breakout session. I ended up asking each breakout facilitator to send me separate handwritten sign-off notes.

Xirsys is solid at keeping video and audio streams stable, but it never was built to plug into a full learning delivery workflow. I still maintain a separate spreadsheet to tie Xirsys session IDs to our training rosters, completion requirements and audit checklists. These limitations pull me away from my core L&D work: building recruiter training content, mapping out our quarterly upskilling schedule, and making sure all our mandatory healthcare staffing compliance training stays on track. Review collected by and hosted on G2.com.

What problems is Xirsys solving and how is that benefiting you?

At Apex Talent Partners Inc, a big headache we used to fight nonstop was unstable WebRTC connections for our remote-first recruiter training. Before we brought Xirsys in to power our custom training portal, we had no reliable fallback for learners stuck behind strict firewalls, VPNs or spotty rural home internet. Attendees would drop out mid-HIPAA compliance training, whiteboard annotations would freeze, and breakout room discussions would fall apart out of nowhere. We’d end up scrambling to reschedule make-up sessions and re-record broken training modules over and over. Xirsys handles all the STUN and TURN relay routing for us, so when a direct peer connection fails, it automatically finds another media path instead of cutting the session cold.

I ran a recent compliance workshop for 29 new recruiters, split across four breakout rooms. A couple of our new hires were logging in from rural clinics with heavily restricted Wi-Fi. Normally they would have gotten kicked within the first 30 minutes, but Xirsys routed their streams through relay servers and dialed back video resolution gently. They stayed connected through the whole two-hour session, could join their small-group discussions and follow along with the whiteboard activities. This consistent connectivity saves me roughly three hours every week that I once spent coordinating retakes and troubleshooting connection tickets.

I also rely heavily on its short-lived access token system. I can spin up unique session links with tiered permissions, locking down who can join as an instructor, regular learner or audit reviewer. Since we handle sensitive healthcare staffing compliance content, this control keeps our training spaces from being accessed by unauthorized people.

One unexpected win is the built-in session telemetry log. It captures each participant’s join time, connection path and stream status throughout the training. Our internal compliance team needs proof that every recruiter completed the full required training window, and these logs give us a separate audit trail alongside our LMS attendance records. I no longer have to chase learners for check-in screenshots or compile handwritten sign-off sheets to satisfy audit requirements.

That said, Xirsys is just the connectivity layer for WebRTC, and it won’t sync attendance data, store training curricula or issue completion certificates inside our L&D platform. I still manually cross-reference its logs with our learner roster after each workshop. Even with those limitations, it fixes our core risk: unreliable live video that derails mandatory compliance training and creates extra administrative work. It keeps our breakout activities, whiteboard collaboration and live instruction running steadily for our distributed recruiter cohort, leaving me more time to focus on building new recruiter skill modules, mapping our quarterly training calendar and staying on top of healthcare staffing compliance requirements. Review collected by and hosted on G2.com.