![Sarah J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah J.") SJ Sarah J. Customer Service Manager Mid-Market (51-1000 emp.) 5/22/2025 "The Easiest Fraud System To Manage!" 5/5 What do you like best about Wyllo? We’ve been using Wyllo for nearly two years, and I truly can’t recommend them enough. The platform is seamless and very user-friendly, and their support has been wonderful throughout. During onboarding and setup, the team was incredibly kind and helpful, answering my many questions with so much patience. Most importantly, Wyllo has been a critical resource for our customers when it comes to online payment security, and it also helps protect our company in cases of fraud. The website’s Help Centre is extensive and full of resources that have been essential for me and my team. Whenever we’ve needed something reviewed or wanted to better understand a process, we’ve been able to reach out and get extra assistance. As an e-commerce business, Wyllo has become an essential part of how we protect both our customers and our revenue. Review collected by and hosted on G2.com. What do you dislike about Wyllo? There truly isn't much that we have disliked- I think sometimes the fail/review reasons are not entirely clear to us as the merchant, but we don't even entirely need them to be; as long as Wyllo analysts are handling it we can simply trust their knowledge and expertise. Review collected by and hosted on G2.com. What problems is Wyllo solving and how is that benefiting you? The fact that we do not have to mind or manage our fraud system has been a lifesaver in terms of time and efficiency. During busy periods we can trust that the system is running in the backend and doing all the necessary work for us. Additionally, the chargeback protection means that we feel confident that we are covered in terms of fraudulent orders going through, but Wyllo always asks for more information to be able to support a claim. Review collected by and hosted on G2.com. Show More Rating Updated (6/2/2026) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 259 reviewers think of Wyllo 4.7 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/wyllo/reviews)