We have been using NoFraud for several years after having repeated fraud orders. Once we added NoFraud, the fraudulent orders were non existence and it gave us peace of mind. There are still some frauds that come through, but we are confident in having their team guide us in the issue at hand and to help us solve the problem. Some of the issues were not related to the NoFraud app so it wasn't there fault. I would NOT manage an online business without NoFraud. It is a MUST HAVE app when operating an ecommerce store. It allows us to sleep well at night when orders are coming through. Thank you NoFraud for your service and great customer support. Review collected by and hosted on G2.com.
The app can improve its UX when searching for chargebacks that were manually submitted. Having some issues with these reports but it could be me that is not finding it. Review collected by and hosted on G2.com.
Thank you for your feedback! It’s great to hear that NoFraud provides your team with peace of mind and is a must-have for your ecommerce store.
We value your thoughts on the UX of the NoFraud platform. Our support team is happy to walk you through chargeback reporting, and we’d also like to connect you with our VP of Product for feedback. If you’re open to a conversation, please reach out to support@nofraud.com to schedule a time that works for you.