We’ve been using Wyllo (formerly NoFraud) for several years after dealing with repeated fraudulent orders. Once we added Wyllo, the fraudulent orders were almost non-existent, and it gave us real peace of mind. A few fraud attempts still slip through from time to time, but we feel confident having their team guide us through the issue at hand and help us resolve the problem.
Some of the issues we ran into weren’t related to the Wyllo app, so it wasn’t their fault. I would NOT manage an online business without Wyllo. It’s a MUST-HAVE app when operating an ecommerce store, and it lets us sleep well at night even when orders are coming through. Thank you, Wyllo, for your service and great customer support. Review collected by and hosted on G2.com.
The app can improve its UX when searching for chargebacks that were manually submitted. Having some issues with these reports but it could be me that is not finding it. Review collected by and hosted on G2.com.
Thank you for your feedback! It’s great to hear that NoFraud provides your team with peace of mind and is a must-have for your ecommerce store.
We value your thoughts on the UX of the NoFraud platform. Our support team is happy to walk you through chargeback reporting, and we’d also like to connect you with our VP of Product for feedback. If you’re open to a conversation, please reach out to support@nofraud.com to schedule a time that works for you.