Woveon’s capability to capture conversations from social media, SMS, and Live Chat is outstanding. It provides a broader view of the customers’ relations and can help find out more about their issues. Review collected by and hosted on G2.com.

Woveon found it difficult to sort through the data it has gathered. It does not analyze the information in any particular way, and it does not seem to associate information from different sources either. Review collected by and hosted on G2.com.