What stood out to me most was how quickly Worktrace helped turn our day-to-day operational activity into actionable product insights. We didn’t need to integrate with multiple systems to get started — it captured how work was actually happening across our internal and third-party tools. That gave me a much stronger foundation for identifying automation opportunities and prioritizing product initiatives.

The chat experience has also become a key part of how I use the platform. Across 200+ questions and multiple sessions, I’ve used it to understand workflows in detail, uncover major time sinks, rank workflows by effort, and simplify thousands of workflows into a focused view of the most impactful ones. I’ve also used it to analyze how our internal portal is being utilized and export workflow data into Claude for further analysis and validation. It has essentially become another layer in my product discovery and analysis process.” Review collected by and hosted on G2.com.

In the current structure, WorkTrace provides the output based on the workflow and the total hours spent. However, it does not provide a user-wise breakdown of the time spent on each workflow. Review collected by and hosted on G2.com.