![Chirag A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag A.")
CA

Chirag A.

Software Automation Developer

Transportation/Trucking/Railroad

Enterprise (\> 1000 emp.)

4/29/2026

"Best-in-Class Scriptless Automation for SAP ECC GUI"

4.5/5

What do you like best about Worksoft Certify?

It’s one of the best proprietary tools when it comes to scriptless automation. In my experience, it works especially well for SAP ECC GUI interfaces, and it integrates very well with Jenkins. The UI is simple and the tool is very user-friendly. Even if you don’t know any coding, its scriptless nature helps you automate almost anything. The Intelligence feature in version 14.5 also includes AI capabilities for auto-healing in some SaaS applications, like Salesforce. The support portal and worksoft community is great and very helpful, the tickets are mostly addressed with a day. Review collected by and hosted on G2.com.

What do you dislike about Worksoft Certify?

It doesn’t include a CI/CD pipeline framework, and it’s also not very efficient for web automation. On top of that, the licensing, infrastructure, and support costs are significantly higher than many modern automation tools. It requires heavy infrastructure and ongoing maintenance, including servers, databases, and virtual desktops, since it doesn’t work well with newer, cloud-native tools. The execution time for web scripts is also much longer compared to modern automation platforms. Another major challenge is the slower pace of innovation compared to newer tools. Review collected by and hosted on G2.com.

What problems is Worksoft Certify solving and how is that benefiting you?

It helps me with regular BAU testing and regression testing across applications, and it works really well with SAP. It reduces a lot of manual effort for me, especially when it comes to data creation requests.

It also helps solve a few key problems for me: regression cycles are much faster, which supports tighter release timelines; there’s less reliance on manual testing teams, which lowers long-term effort; I have higher confidence during SAP upgrades, with fewer late surprises; and the testing feels more business-driven, with better alignment to real user scenarios.

Also it's integration with CTM, that helps me a great deal of running the SAP scripts in lightsout mode without any manual intervention. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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4.4 out of 5 · Verified reviews from real users

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