G2

Verified User in Consumer Electronics

Enterprise (> 1000 emp.)

10/20/2026

"Easy to Use Tool, Excellent Support, and Strong Compliance Coverage"

5/5

What do you like best about WorkFlex?

What I like best about WorkFlex is probably that it’s both easy to use and backed by a really supportive team. The tool itself is straightforward, so it doesn’t take long to get used to, and it helps bring a lot more structure into business travel processes.

What stood out most in our experience was the implementation phase. We got a lot of individual support, and everyone involved (customer success manager, tech team, product team, social security team, to name a few, we have been in close contact wirh) were very flexible, patient (!) aND open to adapting the setup to our needs. That made and still makes a big difference for us. And it was great to see that our feedback was actually heard and turned into concrete improvements, like setting up an interface to support our existing application and booking process.

On top of that, the support is quick, approachable, and reliable, which all our employees really notice in day-to-day work.

I also find it reassuring that WorkFlex covers the legal and compliance side so thoroughly, which gives us peace of mind, especially when it comes to issues like PWN and country specific regulations.

So overall, I’d say it’s not just the tool itself, but also the collaboration with the team that makes WorkFlex work so well for us. Review collected by and hosted on G2.com.

What do you dislike about WorkFlex?

We are really very satisfied with WorkFlex, so any "dislikes" are definitely on a very high level.

So if I had to mention anything, 3 things come to my mind: the credit system was something we first had to get used to, especially when it came to the internal charging logic behind it. We were able to adjust our process, but it was not completely intuitive at the start. Also, from the traveler’s point of view, some required actions or risk assessment results could be displayed more transparent. Sometimes it is not immediately obvious to first time users what exactly needs to be done next. And, the standardized info icons and their wording also do not always fully reflect the terminology we use internally. As said, really high level issues, in our view.

That said, WorkFlex has been very responsive to feedback in the past 12 months, and this is something I see as a big plus. They are quick to improve the system, and some customization options have already been introduced, which is very encouraging. Review collected by and hosted on G2.com.

What problems is WorkFlex solving and how is that benefiting you?

What WorkFlex helps us with most is making a topic that can become quite complex much easier to manage. Especially when it comes to business trips within the EU/EFTA, there is often more behind it than you might expect at first, and that is exactly where the tool is very helpful for us.

We now have a much earlier and clearer view of where risks might arise, what is still needed, and which steps are still pending. That makes the whole process much more transparent, and we do not have to gather everything manually ourselves or only react when things become urgent.

For us, that mainly means less manual work, more structure in the process, and the confidence that all relevant compliance topics are being properly considered. Overall, it simply makes the handling of international business travel much easier. Review collected by and hosted on G2.com.