![Josh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh G.")
JG

Josh G.

Mid-Market (51-1000 emp.)

12/19/2023

"Wisetail is terrific--except for reporting. The CS, CX, and admin flexibility are top notch."

4/5

What do you like best about Wisetail?

Almost everything! The 1:1 support we recieve from our Accout Manager, Brittany, is top notch. The UI for end users is terrific. I'm glad they made significant upgrades to their word processor for creating learning modules and other content. The flexiblity to assign user groups across all of our franchises is super handy. Review collected by and hosted on G2.com.

What do you dislike about Wisetail?

The reporting functionality is truly abysmal. I am not saying that to be dramatic. Especially for test reporting, the reporting that lives within the LMS is nearly unusable. Anytime I talk to anyone about Wisetail, I unfortunately have to say something along the lines of "it's fantastic, but if you're in the hunt for good reporting, look elsewhere." Review collected by and hosted on G2.com.

What problems is Wisetail solving and how is that benefiting you?

Wisetail enables us to seemlessly provide learning and development content and resources across all of our franchise operators in the US and Canada. This has significantly increased our adoption of best practices and improved our bottom line. Review collected by and hosted on G2.com.

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4.2 out of 5 · Verified reviews from real users

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