--- title: Willo Video Interviewing Reviews meta_title: 'Willo Video Interviewing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 275 reviews by the users' company size, role or industry to find out how Willo Video Interviewing works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 275 scale: '5' date_modified: '2026-07-14' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Willo Video Interviewing Reviews **Vendor:** Willo Technologies Ltd **Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing) **Average Rating:** 4.6/5.0 **Total Reviews:** 275 ## About Willo Video Interviewing Smart Screening. Human First. Happy Hiring. Willo is a human-first candidate screening platform that helps organizations make confident hiring decisions at scale by turning noise into clear, trustworthy signals. In today's hiring landscape, application volumes are rising, resumes are becoming less reliable, and AI-generated content is making it harder to identify the right candidates. Willo helps hiring teams cut through the noise by turning candidate interactions into clear, trustworthy signals, so they can move faster without sacrificing fairness, quality, or confidence. Designed for high-volume hiring environments, Willo combines structured one-way interviews, standardized evaluation processes, and AI-assisted insights to help teams identify authentic talent more efficiently. Rather than replacing human judgment, Willo strengthens it by providing consistent, comparable candidate signals that support better decision-making. With flexible interview formats including video, audio, text, and file responses, candidates can participate on their own schedule and showcase their skills in a way that works for them. This creates a more accessible, inclusive, and candidate-friendly experience while helping employers evaluate talent more fairly and consistently. Willo helps organizations: Reduce screening time and administrative workload Improve hiring consistency across teams and locations Surface stronger candidate signals beyond resumes alone Create more structured and bias-aware hiring processes Deliver a more transparent and engaging candidate experience Support compliance and hiring confidence at scale AI-powered insights help recruiters search, summarize, and review candidate responses more efficiently while keeping hiring decisions firmly in human hands. Trusted by organizations around the world, Willo integrates with leading HR and ATS platforms and supports hiring teams with the tools they need to hire faster, fairer, and with greater confidence. Hire with confidence. Build with trust. ## Willo Video Interviewing Pros & Cons **What users like:** - Users appreciate the **ease of use** of Willo Video Interviewing, enabling efficient interview scheduling and a user-friendly experience. (30 reviews) - Users value the **time-saving features** of Willo Video Interviewing, enhancing efficiency in the recruitment process. (26 reviews) - Users appreciate the **time-saving video interview process** of Willo, enabling effective collaboration and insights during growth phases. (18 reviews) - Users appreciate the **ease of use** in Willo Video Interviewing, simplifying scheduling and enhancing the candidate experience. (14 reviews) - Users value the **ease of use and intuitive design** of Willo Video Interviewing, enhancing the interview experience for all. (9 reviews) - Users commend the **fast and efficient customer support** from Willo, ensuring help is always accessible when needed. (7 reviews) - Efficiency (7 reviews) - Efficiency Improvement (7 reviews) - Flexibility (7 reviews) - Users enjoy the **simple and intuitive setup** of Willo Video Interviewing, appreciating its ease of use and support. (7 reviews) **What users dislike:** - Users find **editing issues** cumbersome, needing to navigate multiple pages for simple question changes, disrupting efficiency. (6 reviews) - Users find the lack of live feedback makes the experience feel **impersonal** , affecting candidate confidence during interviews. (5 reviews) - Users face **integration issues** with existing ATS, complicating the interview process and requiring extra user effort. (4 reviews) - Users face **bugs and limitations in candidate management** , affecting usability and potentially deterring some candidates. (2 reviews) - Users are frustrated with **email issues** , including invites landing in junk folders and limited template customization. (2 reviews) - Limited Access (2 reviews) - Limited Live Interaction (2 reviews) - Users miss the **lack of question visibility** in Willo, wishing for templates and the ability to customize effectively. (2 reviews) - Technical Issues (2 reviews) - Users feel there should be more **assistance with setting up assessments** to improve the evaluation process. (1 reviews) ## Willo Video Interviewing Reviews ### 1. Meets needs, could be better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Willo Video Interviewing?** Generally easy for applicants to navigate and for us to review large volumes of interviews. **What do you dislike about Willo Video Interviewing?** I find the search function to be slow and a bit frustrating to use. It doesn't just automatically populate the interview that I am searching. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Large volume of interviews that we cannot accomodate via live interviews. **Official Response from Faith Madzikanda:** > Thank you for taking the time to share your feedback! I'm glad to hear that Willo is helping you efficiently manage high volumes of interviews. Your insights on the search function are especially appreciated as we strive to improve your experience on the platform. I’d love to hear more about your experience please feel free to reach out to me directly, and we can explore how to make your workflow smoother! ### 2. Brilliant Product for Video Interviews **Rating:** 5.0/5.0 stars **Reviewed by:** Ben D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Willo Video Interviewing?** Willo was great, very simple and intuitive to setup, the support and help from Faith at Willo was great, very knowledgable. Using the platform was very straightforward and easy for both us to review and the cansdidates to complete. **What do you dislike about Willo Video Interviewing?** Willo could have better integration options into 3rd party systems where CVs have been uploaded and also could have more scope to customise. On a number of occassions, we would have liked to change the layout or deign a little to fit more with our comapny brand, but this was not possible. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo saved us alot of time during our trainee scheme hiring process. Having candidates compelte the video interview for us to review and compare was much quicker than performing 60 standard interviews, but also more reliable as often the later interviews mean a candidate is meeting a worn out interview panel, meaning not everyone is given a fair chance. **Official Response from Faith Madzikanda:** > Ben - thank you for the awesome feedback! I'm thrilled you found Willo intuitive and our support helpful. We're continuously working on enhancing integrations and customization options to better serve your needs. We're always open to suggestions for the platform's next steps via our roadmap. Your time-saving success stories fuel our mission! ### 3. Willo Streamlined Our Hiring Process **Rating:** 5.0/5.0 stars **Reviewed by:** Jeel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Willo Video Interviewing?** I loved how easy it was to navigate the platform to add questions and edit the interview. It was quick and easy! On top of that, the responses are stored so you can go back and review whenever you want and Willo also gives a scorecard to make it easier for our Hiring and Onboarding team to evaluate each person based on certain criteria right there on the platform. It's an all in one solution, what's there not to love? **What do you dislike about Willo Video Interviewing?** Nothing really, I like it all. The only thing I would add is maybe a little quiz in the beginning that redirects a page or a lower initial price for companies just starting up. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Time to collaborate and interview, effort and amount of minutes saved when everyone can login and contribute at their own time and pace, storage, and an approach that allows us to view each candidate holistically. **Official Response from Rachel Thomson:** > Thank you so much for your glowing review! We're thrilled to hear that you found Willo easy to use and efficient for adding and editing questions. Making the hiring process smooth and quick is our top priority, so it's fantastic to hear we hit the mark. We're thrilled you appreciate the convenience of stored responses and our scorecard feature. They're designed to streamline your candidate evaluation process, and we're glad they're proving beneficial when it comes to decision-making. Your feedback about startup-friendly pricing is greatly appreciated! We're always looking for ways to improve and make our platform more accessible, so we proudly offer pricing packages specific to start-ups and non-profits. Please check out the support we offer to start-ups in the link attached and if you have any further questions a member of our team will be more than happy to help you. 😊 We're delighted our platform is helping you save time, collaborate seamlessly, and gain a holistic view of candidates. Keep up the great work in your hiring process, and know that we're here to support you every step of the way! ### 4. A great tool to get to know candidates & provides higher quality selection for next steps **Rating:** 4.0/5.0 stars **Reviewed by:** P G. | Talent Aquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** I appreciate the options we have for customizing time, format, and retakes when setting up the interview questions. **What do you dislike about Willo Video Interviewing?** So far I have not gotten too far to notice any cons with Willo. It's been a smooth process. **What problems is Willo Video Interviewing solving and how is that benefiting you?** So far I have not had any problems with Willo **Official Response from Rachel Thomson:** > Thank you so much for your review! We're delighted to hear that you're enjoying the flexibility in customizing your interviews with Willo, and that the process has been smooth for you so far. If you ever have any questions or need assistance as you continue using Willo, we're here to help. Thanks again for your support! 😊 ### 5. Excellent for Time Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Willo Video Interviewing?** I am an HR team of one - so this tool has given me some of my time back! I no longer have to play phone tag to conduct pre-screen interviews. The responses candidates provide in their pre-recorded interviews mean we have more meaningful second live interviews, a better candidate experience, and an engaged employee upon hiring! Very easy to set up! The customer support team has reached out to offer help, even before I needed it! I love that I felt supported right from the beginning - even if I didn't need assistance I knew there was help available. Free version offers us the basics of what we needed. When it was time to hire for more than one position, it was super easy to upgrade - and the cost was reasonable when considering the time saved! **What do you dislike about Willo Video Interviewing?** Not a lot of candidates are familiar with this type of pre-recorded interviewing, so it's sometimes difficult to get candidates to complete it. That's a candidate issue, and not necessarily a Willo issue. As for specific things I dislike about Willo, I can't say there's anything other than the lack of AI features - but I've been told there will be a feature upgrade soon! **What problems is Willo Video Interviewing solving and how is that benefiting you?** Efficiency - interviews are scheduled and do not require managing my calendar or my hiring manager's calendar to "fit an interview" in. Time Management - my role requires me to coordinate all aspects of HR. Willo has given me some time back by not having to conduct pre-screen interviews live over the phone, making the recruitment function run more smoothly with minimal effort. Quality Interviews - once candidates get over their initial nervousness and unfamiliarity, the quality of responses is great! This allows me to review responses at a time that works with my schedule. It also allows us to pull information from their pre-screen recorded interview for more meaningful second live interviews with our hiring team. Better Candidate Experience - We provide candidates the opportunity to prepare for their recorded interview and their confidence and personality come through in their responses. Their ability to complete the interview at a time that suits them lets them have some control over their experience. Improved Recruitment Process - A more engaging second interview helps us ensure we're shortlisting and hiring higher-caliber people! **Official Response from Rachel Thomson:** > Thank you so much for your wonderful review! We're thrilled to hear that Willo has helped you reclaim your time and streamline your pre-screening process. Knowing that Willo has led to more meaningful second interviews and a better candidate experience is fantastic! We’re glad you found the setup easy and that our customer support team made you feel supported from the start. Your positive experience with our free version and the ease of upgrading is great feedback for us. 😊 We understand the challenge of introducing candidates to pre-recorded interviews but are really proud to have a 98% candidate response rate. We find the hints and tips page is a great starter for candidates to get familiar with Willo. Thank you again for your kind words and support. ### 6. Willo making virtual interviewing easier than ever! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** Willo is very user friendly and easy to get started with. Additioanlly, they have a lot of resources available to guide you not only as a user but also a candidate. Their customer success team is very responsive and helpful when I run into any issues. It has improved our video interviewing process significantly and we use it daily! It is also very easy for our candidates to navigate and have not run into any issues. **What do you dislike about Willo Video Interviewing?** Their are some functional aspects of the platform that I would like to see be included in the future to make the process more streamlined partiuarly when integrating it with hiring platforms. For the way that I use the platform I would love if they could integrate experiation dates on the interview as a way for me to track candidates submissions easier. Additionally, their are minor glitches at time that usually are resolved within 5 - 10 min. Willo is still newer having started in 2018 so platform updates are always being made. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We would often run into issues with our old video interview platform being difficult to naviagte and did not give us much flexablity to offer question variety. With Willo our candidates have no problem navigating the platform. We have the option to select multiple style questions to give our interviews some variety and complexity. It has has also save our team a significant amount of time from a review/scoring perspective. Our team is able to easily naviagate the platform and score candidates quickly and efficiently. **Official Response from Euan Cameron:** > Thank you for taking the time out your day to write this review. The team and I really appreciate the feedback! We place candidate experience at the top of our list of priorities so its great that you are seeing the benefits of this. Regarding your feedback around expiration dates for interviews, please subscribe to the link below to register your vote for this feature. Thank you for your continued custom. ### 7. Wonderful addition to our recruitment process! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Willo Video Interviewing?** We were interested in finding a way to send one-way video interviews to a variety of candidates to help be able to consider a wider range of applicants. The solution ended up being exactly what we wanted. Willo allows you to send a static link to candidates per position and then helps organize them in the consideration process. It is pretty feature rich and has the ability to be integrated with a lot of other applications. Very easy to use and customer support has been top notch. They even volunteered to help us get our logo to display better and adjusted the colors to match our company logo. If you need a way to send or receive videos, this application is a fantastic option. Highly recommended! **What do you dislike about Willo Video Interviewing?** It is very good at what it does and integrates well with other applications, I just can't think of any obvious shortcomings. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It helps us be able to consider a wider range of candidates and save both us and them time in the process. We're able to have questions that we would normally get answered through a conversation by email, but this helps get that information as well as get an introduction to each person by video. **Official Response from Rachel Thomson:** > Thank you for your glowing review of Willo! We're delighted to hear that our platform meets your needs perfectly, helping you consider a wider range of candidates and streamlining your current process. It's great to know you found it easy to use and benefited from our customer support - please reach out to our support team whenever you need them, they are always happy to help 😊. Thank you again for your kind words! ### 8. Willo Review **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Lead Talent Acquisition Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Willo Video Interviewing?** Recruiters can tailor questions to specific roles and industries, ensuring relevant and targeted assessments. Questions can be pre-recorded or written, giving flexibility in interview design. Candidates from different regions can participate without logistical issues which is critcial in the recruitment we carry out. **What do you dislike about Willo Video Interviewing?** Some candidates might find the lack of live interaction impersonal or intimidating, potentially affecting their performance. Technical issues on the candidate's end, such as poor internet connection or lack of proper equipment, can negatively impact the interview experience. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Traditional interviews require candidates and interviewers to be in the same location or time zone, limiting the talent pool. Willo allows candidates to interview from anywhere in the world, breaking down geographical barriers. Initial screening interviews can be time-consuming for recruiters, especially when dealing with a large number of applicants. Willo enables candidates to record their initial responses, which recruiters can review at their convenience. **Official Response from Rachel Thomson:** > James, thank you for your detailed review of Willo! We're thrilled to hear that you appreciate the flexibility and tailored approach our platform offers, as well as its ability to connect candidates globally without logistical hurdles. We understand that the lack of live interaction and potential technical issues can be challenging for some candidates. We're constantly working on improving the user experience to make the process as smooth and personable as possible. It's wonderful to know that Willo is helping you overcome geographical barriers and streamline the initial screening process. Your insights are invaluable to us, and we're grateful for your feedback. ### 9. Best video collection software there is! **Rating:** 5.0/5.0 stars **Reviewed by:** Juan O. | Full Cycle Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** I love how we can have our whole team on there with no extra fees. It also make the process for the candidates super easy. **What do you dislike about Willo Video Interviewing?** Maybe the 5 second wait for redirecting to a different link once the candidates uploaded their video. **What problems is Willo Video Interviewing solving and how is that benefiting you?** I no longer have to ask candidates for videos, and the hassle of teaching them how to send it. Willo makes it easy for them. **Official Response from Rachel Thomson:** > Thank you for your review of Willo! Regarding the 5-second wait time for redirecting candidates after they've uploaded their video, we understand your concern. On our paid plans, you can utilize a custom link to redirect candidates immediately after they've completed an interview, which might help streamline this process further for you. It's great to know that Willo has eliminated the need for you to request videos directly from candidates and the associated hassle of teaching them how to send these. We're delighted that our platform is making the recruitment process easier and more efficient for both you and your candidates. 😊 ### 10. So Far So Good! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Willo Video Interviewing?** I love that it integrates with our applicant tracking systen so we are able to easily and quickly send requests to applicants to complete their videos. It was also very easy to add to our interview workflow. **What do you dislike about Willo Video Interviewing?** Ratings in Willo do not transfer over to our applicant tracking. Also some applicants seem to believe that the messages from Willo are spam or that this process is cumbersome so they opt not to complete the video interview. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We are able to "interview" people more efficiently and allow for multiple people to view the interview as their scheules permit. **Official Response from Rachel Thomson:** > Thank you so much for your recent review! We're thrilled to hear that Willo's integration with your ATS has made it easy to send video interview requests and seamlessly fit into your interview workflow. It’s great to know that our platform is helping you interview candidates more efficiently and allowing your team to review interviews at their convenience. We appreciate your feedback on the ratings not transferring over and the concern about candidates perceiving the messages as spam. Have you tried using our Scorecards feature? I'll attach more info about this feature in the link below. Your insights are valuable, and we're always looking for ways to make the candidate experience smoother. Thank you again for sharing your experience with Willo, and we're here to support you moving forward! ### 11. Good, easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Willo Video Interviewing?** It's easy to use, intuitive for both employer and candidate. Like that I can see candidate activity. **What do you dislike about Willo Video Interviewing?** Applicants not always keen to undertake a video interview or audio option - option to feedback would be useful. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Reducing the time to carry out initial candidate screenings. **Official Response from Rachel Thomson:** > Thank you for your review! We're so glad to hear that you find Willo intuitive and that it's helping to speed up your candidate screening process. We understand that some applicants may feel hesitant about video or audio interviews. To help with this, we always recommend including a video from the hiring manager or team on the interview welcome page. This small addition reassures candidates that real people are behind the process and reviewing their submissions, making the experience more human-centric. Candidates want to feel confident that their recordings are being considered thoughtfully. If you need any help setting this up, I’ve linked our support hub here with more guidance. Thanks again for your feedback and for choosing Willo! 😊 ### 12. Great Addition to our Hiring Process **Rating:** 4.5/5.0 stars **Reviewed by:** Michael F. | VPO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Willo Video Interviewing?** Ease of use, ease of setup, reduces time needed to weed out candidates, integrates well with Zapier, and being used for all of our current openings. **What do you dislike about Willo Video Interviewing?** I'm curious as how many candidates do not move forward because they do not understand or like this concept. **What problems is Willo Video Interviewing solving and how is that benefiting you?** As a small company, it reduces the hours needed to vet candidates. **Official Response from Rachel Thomson:** > Hi Michael, thanks so much for sharing your thoughts on Willo! We're delighted to hear that you're finding it user-friendly, easy to set up, and a time-saver in your hiring process. The integration with Zapier is a plus 😊 We totally get your curiosity about candidate engagement. We're always focusing on ways to ensure candidates find the process smooth sailing and we proudly hold an 89% response rate! It's fantastic to hear that Willo is helping your small team streamline the vetting process - efficiency is key to so many of our users. Should you have any further questions or suggestions, please don't hesitate to reach out. We're here to assist you in anyway we can! ### 13. Great tool to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** What is like best is the ability to easily send out multiple questions to multiple candidates. Having a video response allows you to see the candidate's body language. It's also easy to sent to hiring manager for review. **What do you dislike about Willo Video Interviewing?** It may turn some candidates away, specially those very shy or those with limited knowledge of technologies. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It's allowing us to see more of the candidate's personality. **Official Response from Rachel Thomson:** > Thank you so much for your review! We're glad to hear that Willo’s video responses are helping you gain deeper insights into candidates’ personalities and body language, and that it’s easy to share with hiring managers. We’re proud to have an 89% completion rate from candidates and provide 24/7 support to help everyone feel confident and comfortable using the platform. If there’s anything more we can do to support you or your candidates, please don’t hesitate to reach out. Thanks again for sharing your experience with Willo! ☺️ ### 14. Gamechanger for recruitment! **Rating:** 4.5/5.0 stars **Reviewed by:** Dace S. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** Great customer support, it is wonderful that we can integrate Willo with our ATS. Very easy to use, it gives certain convenience for both parties I believe the candidates and the recruitment team. **What do you dislike about Willo Video Interviewing?** From UX experience, I would adjust the possibility of having a ''swipe'' option to move candidates, just a thought. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Saves time to shortlist the candidates. **Official Response from Rachel Thomson:** > We're thrilled to hear that you're enjoying the integration of Willo with your ATS and that our customer support has met your expectations. It’s great to know that both your recruitment team and candidates find the platform easy to use. Your suggestion for a "swipe" feature to move candidates is very interesting, and we appreciate your feedback on enhancing the user experience. We're always looking for ways to improve and make Willo even more user-friendly. We're glad that Willo is helping you save time when shortlisting your candidates. Your feedback is invaluable to us, thanks for taking the time to leave us a review 😊. ### 15. I'll definitely use again! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | D of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Willo Video Interviewing?** Simple; cost makes it attainable for very small business **What do you dislike about Willo Video Interviewing?** There is nothing I can say I diskliked about Willo **What problems is Willo Video Interviewing solving and how is that benefiting you?** I have lots of applicants and don't want to spend time on first/screening interviews. Willo tells me who NOT to hire. **Official Response from Rachel Thomson:** > Thank you so much for taking the time to share your feedback! We're thrilled to hear that Willo’s simplicity and affordability is helping your small business. It's fantastic to know that our platform is making the first step of your hiring process smoother by helping you efficiently screen applicants, allowing you to focus your time on the best candidates. If you ever need assistance or have any ideas on how we can make your experience even better, please don’t hesitate to reach out—we’re always here to help! Thanks again for your support 😊. ### 16. Willo is loved by recruiters and hiring managers alike! **Rating:** 4.5/5.0 stars **Reviewed by:** Sophie P. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** It gives us the opportunity to be more collaborative with our hiring managers when making hiring decision- we are able to work more as a team t shortlist candidates. **What do you dislike about Willo Video Interviewing?** The only thing I wish we could do with Willo is be able to communicate to candidates through the platform. For example send a rejection email through the platform rather than doing it in our ATS. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is creating a more collaborative hiring strategy, as well as reducing the time we are spending sifting CVs. **Official Response from Euan Cameron:** > Hi Sophie, thank you for taking the time to leave this valuable feedback. The team and I really appreciate it! Communicating with candidates through the platform is something we are planning on enabling in 2025 - please add your vote to the link below so we can contact you and learn more: https://feedback.willo.video/p/send-rejection-email You'll also be the first to know when its available. Have a great day and thanks for your continued support! ### 17. A great platform for in-depth pre-evaluation of your candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Mariya R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Willo Video Interviewing?** I like most its flexibility, the features it has, and the simple yet pretty interface. It is quick and easy to create an modify interviews, and the newly integrated Scorecard feature makes it even better. The support and detailed information I received from Faith Madzikanda were also exceptional. **What do you dislike about Willo Video Interviewing?** In my 10-month user experience, I couldn't find anything I don't like about Willo :) **What problems is Willo Video Interviewing solving and how is that benefiting you?** It makes the process of candidate screening much more pleasant and efficient. I am able to review the candidates, by adding to the interview the most important questions for our project, and I am also able to use a customizable Scorecard to rate them, so I can have a general view over the candidates' skills days and weeks after I reviewed the recorded video. **Official Response from Rachel Thomson:** > Hi Mariya, Thank you for your fantastic review of Willo! We're thrilled to hear that our platform's flexibility, features, and user-friendly interface have enhanced your recruitment process. It's wonderful to know that you find it easy to create and modify interviews, and that our newly integrated Scorecard feature has been beneficial. We're also grateful for your kind words about the exceptional support provided by Faith! We're delighted that in your extensive 10-month experience, you couldn't find anything to dislike about Willo. Your satisfaction is our highest priority, and we're committed to maintaining it. We're glad Willo has made candidate screening more pleasant and efficient for you, allowing for customized interviews and skill assessment through the Scorecard feature. Thank you for choosing Willo! If you ever need assistance or have feedback to share, please don't hesitate to reach out. ### 18. I love that Willo is more interactive between employers and applicants. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** I like most that we are able to see applicants in their videos and get an idea of who they are. **What do you dislike about Willo Video Interviewing?** I have not come across anything i dislike **What problems is Willo Video Interviewing solving and how is that benefiting you?** It helps me solve seeing candidates in a different perspective. **Official Response from Rachel Thomson:** > Thank you so much for your kind review! We're thrilled to hear that Willo is helping you connect with candidates in a more interactive and personal way. It's great to know that seeing applicants’ videos is making a difference in your hiring process. If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out. Thanks again for choosing Willo! ### 19. Easy implementation and immediate value! **Rating:** 4.0/5.0 stars **Reviewed by:** Austin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Willo Video Interviewing?** We used Willo as a point solution (i.e., only for the video interviewing) and it integrated easily with our process, was easy to implement, and had a very minor learning curve (easy for our team to take on the new tech!) **What do you dislike about Willo Video Interviewing?** The platform is still in its early stages and there are some minor kinks that they're working out (useability, figuring out where things live in the platform, etc.). This was never disruptive, and the team was always on-call for feedback or to help us troubleshoot. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We were recruiting for a very high-volume funnel and wanted to quickly implement a video interviewing solution. Willo was invaluable to use closing 25+ openings in under two months. **Official Response from Rachel Thomson:** > Thank you so much for taking the time to share your experience with Willo. Your feedback is incredibly valuable to us! We're thrilled to hear that Willo seamlessly integrated into your current recruitment process, making it easy for your team to adopt. It's fantastic to know that our platform was instrumental in closing over 25 openings in under two months for your high-volume recruitment needs. At Willo, we are continually striving to enhance the user experience and address any usability concerns to ensure a smoother journey for all our users. Customer satisfaction is our top priority, and we're always here to support you every step of the way. Should you encounter any further challenges or have additional feedback, please don't hesitate to reach out to us. Once again, thank you for choosing Willo 😊 ### 20. New Platform Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Willo Video Interviewing?** It allows for candidates to feel more personal toward who is interviewing them. Ie. Their recruiter **What do you dislike about Willo Video Interviewing?** It may hinder those who do not like video recording themselves **What problems is Willo Video Interviewing solving and how is that benefiting you?** Connecting better with who we interview or panel for positions **Official Response from Rachel Thomson:** > Thank you so much for your feedback! We're thrilled that Willo is helping create a more personal connection between candidates and recruiters. We're proud to have an 86 NPS score, which speaks to our dedication to making the interview experience as positive as possible. We understand that video interviewing can be challenging for some, and we're always here to support candidates with resources to help them feel comfortable and confident. Thanks again for sharing your experience with Willo! 🙌 ### 21. Easy-to-use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Willo Video Interviewing?** Its the best especially for small recruitment teams looking to save time qualifying candidates and ensuring the right talent for the job. I have a small team of recruitment coordinators that have to go through almost hundreds of applicants and having them go through Willo cuts the time in half with qualifying candidates. **What do you dislike about Willo Video Interviewing?** I would say customization of notifications to candidates would be helpful to have on the platform. I personally like making the recruitment experience for the candidates to feel personal and express our gratitude with applying for our company. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Its helping solve the time it takes to interview unqualified candidates. **Official Response from Euan Cameron:** > Thank you for taking the time to leave this feedback, the team and I really appreciate it! To customise your candidate notifications please follow the steps shown in the link below: https://support.willo.video/article/121-custom-email-and-sms-messages You can truly customise your employer brand and elevate the candidate experience through customisable email and SMS. Any questions please just ask us. ### 22. User-Friendly Technology paired with flexibility on functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Riccardo P. | Client Relationship Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Willo Video Interviewing?** - Seamless implementation - Simple platform from a user perspective - Flexibility in setting up interviews - Plenty of additional features - Fast and efficient technical support **What do you dislike about Willo Video Interviewing?** There were no issues from both any perspectives. **What problems is Willo Video Interviewing solving and how is that benefiting you?** - The challenge of time limitation when looking to interview a very high volume of candidates - Limiting the panel of interviewers to those who are available at any given time **Official Response from Rachel Thomson:** > Thank you for your wonderful review of Willo! We're thrilled to hear that you found our platform seamless, user-friendly, and flexible, and that you appreciate the additional features and our fast technical support. I've attached a link to our product channel so you can keep updated 😊. It's fantastic to know that our platform is helping you efficiently manage high volumes of candidates and scheduling challenges. We're glad you've currently experienced no issues and love using our platform! Your positive feedback means so much to us. Happy Hiring! ### 23. Millie gave me a super good walkthrough of the system! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph C. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Willo Video Interviewing?** She was able to show me that as an agency, I can hire for multiple companies at once on the same account. **What do you dislike about Willo Video Interviewing?** There is nothing that I dislike, Willo is even functional on the phone which is super helpful for our candidates. **What problems is Willo Video Interviewing solving and how is that benefiting you?** I want to get qualified candidates without wasting time on less than desirable people. I can better spend my time on more efficient tasks. **Official Response from Rachel Thomson:** > Thank you for your review! We’re so glad to hear that Willo has been helpful for you as an agency, especially with the ability to hire for multiple companies on the same account. It's great to know that the platform’s functionality on mobile devices has been a benefit for your candidates too. Thank you for your special shoutout to Millie - we will share this with her! We’re thrilled that Willo is helping you focus on finding qualified candidates while saving you time for other tasks. Your positive feedback means a lot to us! Happy Hiring 😊 ### 24. Very convinient way to get more information about the candidates. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Willo Video Interviewing?** The definite upside is that you can look at the videos at a comfortable time for you. You do not need to schedule meetings to ask a few questions and get the first impression of a candidate with just a few clicks. Willo also helps you filter out the lazy and not interested candidates. **What do you dislike about Willo Video Interviewing?** The site is a bit slow sometimes. Would be nice to have a fast button to call the candidate for a second try, for example, if there is no sound on the videos. **What problems is Willo Video Interviewing solving and how is that benefiting you?** I would say the largest benefit is the flexibility to look candidates through at a time that is convenient to you and get a fast first impression of them. It is much better than looking through a big pile of CVs. I think from the candidate's view it is also convenient to make the video at the most comfortable time and in a comfortable place. **Official Response from Rachel Thomson:** > Thank you so much for sharing your thoughts on Willo! We're thrilled to hear that you're enjoying the flexibility our platform offers, allowing you to review candidate videos at a time that suits you best. It's fantastic to know that you find it convenient to gather first impressions without the need for scheduling meetings, and that Willo helps streamline your candidate selection process by filtering out less engaged applicants. We appreciate your feedback about the site occasionally running slow and the suggestion for a faster button to call candidates for a second try. Rest assured, our team is constantly working on improving our platform's performance and usability, and we'll certainly take your suggestions into consideration as we continue to enhance the user experience. We're delighted to hear that Willo is solving the problem of sifting through CVs and providing you with a faster, more efficient way to assess candidates. Your convenience is our priority, and we're glad to be able to offer a solution that benefits both you and your candidates. Thank you for choosing Willo and for being a valued part of our community! If you have any further feedback or suggestions, please don't hesitate to reach out. We're here to help make your hiring process as smooth and effective as possible. 🌟 ### 25. Streamlined our recruitment process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Willo Video Interviewing?** - Able to stream line our recruitment process by saving one-one initial video calls with candidates. We can find out a lot about a candidate in a short amount of time. - Like how candidates can watch a short video of ourselves enabling them to see us face to face without the initial face-face video call - I like the ease of use of the platform - it's modern and easy to use **What do you dislike about Willo Video Interviewing?** A 1-5 score card would be better than the thumbnails to rate the videos. Being able to input our company colours into the platform would be better for our branding when using willo. More tips on the platform to get a higher response of candidates would be great (although there are already good tips) **What problems is Willo Video Interviewing solving and how is that benefiting you?** It is saving us time and energy by eliminating the need for an initial zoom call with candidates. We used willo video to bring forward 3 candidates for a face to face interview saving us hours of time. It also allowed us to think more clearly about what questions / exercises we want candidates to do for the initial one way video **Official Response from Rachel Thomson:** > Thank you so much for taking the time to share your feedback on Willo. We're thrilled to hear that our platform has streamlined your recruitment process and enabled you to efficiently learn more about your candidates. Your positive comments on the efficiency and ease of use are greatly appreciated. We understand your suggestions around the rating system and branding options. I've attached the support document below, which will hopefully help you get the best out of our Scorecards feature. Additionally, all paid plans offer the capability to add your own logo and brand colours. Thank you for choosing Willo! Should you have any further questions or feedback, please feel free to reach out. ### 26. Willo has been a great resource for our Hiring Department **Rating:** 5.0/5.0 stars **Reviewed by:** Sam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Willo Video Interviewing?** We switched over to Willo from Sparkhire due to the added features that they could provide as well as the price point. We are able to house our interviews/assessments in the platform which makes things much easier for our candidates and clients. They also have great Customer Support. **What do you dislike about Willo Video Interviewing?** I would like to be able to edit/delete the followup reminders sent to candidates. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We are able to house our interviews/assessments in the platform which makes things much easier for our candidates and clients. **Official Response from Rachel Thomson:** > Thanks so much for your recent review of Willo! We're delighted that our features, offering, and support have made a positive impact on your recruitment processes. It's great to hear that hosting interviews and assessments with Willo has brought convenience to both your candidates and clients. We're also grateful for your kind words about our customer support team – our team are always here to help 😊. So glad you flagged your frustration around editing or deleting follow-up reminders, as this is something you can do! Please reach out to us if you require any assistance, but we've attached a support article which should help answer any questions you might have! We're delighted to be solving your recruitment challenges and look forward to continuing to support your needs and hiring goals. ### 27. Very Helpful and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Francis F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Willo Video Interviewing?** The ability to share interviews with other relevant stakeholders. IT is very easy to use and we had a seamless transition and integration with our current flow of work even though it is our first recruitment platform. Our account manager was very helpful and willing to help us transition smoothly. We have used it to successfully recruit five out of seven applicants. **What do you dislike about Willo Video Interviewing?** Being our first recruitment platform for such a fairly new organization as ours, we have not really experienced any downsides yet. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Interviewing, Selection, Decision Making **Official Response from Rachel Thomson:** > Francis , thank you for taking the time to share your experiences with Willo. Your feedback is invaluable to us and serves as a great source of motivation for our team here at Willo! We're thrilled to hear that you found our platform seamless and easy to integrate into your current recruitment process, especially considering it's your organization's first venture into such technology. Ensuring a smooth transition and providing excellent support is always a top priority for us, so it's wonderful to know you received this kind of support from our CSS, Faith. We're delighted that Willo has played a part in your successful recruitment efforts, with five out of seven applicants recruited through our platform. 😊 Your comment about not experiencing any downsides yet is equally encouraging. We continuously strive to provide a hassle-free and effective solution, and knowing that we've met your expectations so far is amazing. Once again, thank you for your glowing review. We're honored to be your chosen recruitment platform and look forward to continuing to support your hiring needs in the future! ### 28. Accessible & Available **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Willo Video Interviewing?** Accessibility & ease of use - the Willo Video Interviewing platform allows me to develop and execute an asynchronous hiring cycle for part-time positions while I concurrently run a synchronous hiring cycle for my small, non-profit organization. **What do you dislike about Willo Video Interviewing?** Platform wasn't intuitive to explore during my first log-in, but training from a Willo staff member helped me develop the platform's intuition. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo is solving the issue of capacity for interviews by giving users the agency to develop and conduct asynchronous interviews through their accessible video interview platform. **Official Response from Faith Madzikanda:** > Thank you so much for the wonderful review, Chris! We really appreciate the feedback. I am happy to know our Success support was beneficial for you in getting set up for your hiring cycle. We're continuously working to improve the Willo workflow to make it as intuitive as possible, and you can follow along on our feedback roadmap linked here. Please upvote anything that catches your eye so our team can stay on track for what our users need. ### 29. Great to implemente, it help with the pipeline and had great service experience with mu candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia A. | Consultor de gestión del talento, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Willo Video Interviewing?** Easy to manage use. Review candidates, save time **What do you dislike about Willo Video Interviewing?** Maybe to have more options to recruting agencies with up and down cicles **What problems is Willo Video Interviewing solving and how is that benefiting you?** Saving time with sourting candidates, helping to have a same critaria with customer and help with desicion making **Official Response from Rachel Thomson:** > Virginia, thank you for your wonderful review of Willo! We're delighted to hear that you find our platform easy to manage and that it helps you save time when reviewing candidates. It's fantastic to know that Willo is helping you streamline the candidate sorting process whilst maintaining consistent criteria, aiding in better decision-making. I've attached our Scorecards support article incase any of this content is useful for you and your team. Thanks again for sharing your experience of Willo it means a lot to our team. Happy Hiring 😊! ### 30. Great Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Mariela M. | Head of Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Willo Video Interviewing?** This is the most user friendly platform with the most professional people! **What do you dislike about Willo Video Interviewing?** I couldn't say, the features we don't use are easily skipped! **What problems is Willo Video Interviewing solving and how is that benefiting you?** A big time saver! **Official Response from Rachel Thomson:** > Mariela, thank you so much for your wonderful review! We're thrilled to hear that you find Willo a super user-friendly platform with a professional team 😊. This is our favorite kind of review to receive, as it reinforces our commitment to providing the best service to our customers! We appreciate your feedback on the features and are glad to know that skipping the ones you don't use is hassle-free. Our goal is to make every interaction as efficient and beneficial as possible, and we're delighted to hear that Willo has been a big time saver for you. Thank you once again for sharing your experience. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way! ### 31. Person Experience Centric Business **Rating:** 5.0/5.0 stars **Reviewed by:** Luke S. | Specialist, HR Projects, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Willo Video Interviewing?** People are at the heart of the experience delivered - Not just candidates but also the reviwers. The team are agile and fast to reply to queries. **What do you dislike about Willo Video Interviewing?** We've moved from LaunchPad to Willo and can comfortably say that we get a much better experience for our money with Willo. **What problems is Willo Video Interviewing solving and how is that benefiting you?** We are able to support many more candidate bring their applications to life and see less candidates for face to face interviews who are much more relevent for the role. Or ratio of candidates seen is down but ratio of interview to offer is up. **Official Response from Rachel Thomson:** > Thank you for the glowing review Luke – we really appreciate you taking the time to share your positive experience with Willo! We're thrilled to hear that our commitment to placing people at the center of the experience - bridging the gap between candidates and employers- resonates with you. At Willo, we believe in fostering a holistic environment for everyone involved in the hiring process, and your acknowledgment reinforces that our efforts are making a positive impact. We're glad to hear that the transition from LaunchPad to Willo has been smooth for you, and you've noticed an improved experience! It's great to hear about the tangible benefits you've gained, supporting more candidates effectively and improving your interview-to-offer ratio. If you have any further thoughts, please feel free to share. We love hearing from you and are here to support you and your team! ### 32. Extremely useful tool that improves the interveiw process **Rating:** 4.5/5.0 stars **Reviewed by:** Keira F. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Willo Video Interviewing?** Willo gives us an opportunity to meet our applicants and hear their voice. Its a great tool to use and is user friendly.It was easy to implement into our recrutiment process and there is a great customer support team at hand. **What do you dislike about Willo Video Interviewing?** From a candidates perspective it can be daunting **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo eleviates the commitment of traveling to an office , finding childcare by working around your scedule and brings the interveiw to the candidate. **Official Response from Rachel Thomson:** > Thank you so much for taking the time to review Willo! We love hearing from our customers. It's great to know that our platform has made it easier for you to meet applicants, hear their voices, and seamlessly integrate Willo into your recruitment process. Providing user-friendly solutions and excellent customer support are top priorities for us, and we're thrilled that you've highlighted these aspects. We understand that participating in video interviews can feel daunting for some candidates, and we continuously strive to enhance the user experience and provide support to alleviate any apprehensions. We are super proud to hold an 89% candidate response rate, so we truly believe that candidates enjoy the process of a video interview. We're also delighted to hear that Willo is helping to address logistical challenges that can easily be forgotten about - bringing the interview process directly to candidates' schedules not only saves time and effort but also promotes inclusivity and accessibility. Once again, thank you for taking the time to share your thoughts. Your feedback helps us in our ongoing efforts to improve and refine our platform. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist in any way we can. ### 33. Easy and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Willo Video Interviewing?** Interview process was easy and convenient. Landed a great job! **What do you dislike about Willo Video Interviewing?** I do not feel like there are any downsides other than not being in-person. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Remote working that requires remote interviewing. **Official Response from Rachel Thomson:** > Thank you for sharing your experience! We're so glad to hear that Willo made the interview process easy and convenient for you. 😊 While we know in-person interviews have their own benefits, we’re happy Willo could support your remote interviewing needs. If there’s ever anything we can do to improve your experience, we’re here to help. I've attached our research on Embracing Flexibility, which I think you might find interesting! Thank you again for your support 🙌 ### 34. Great product which offers flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Willo Video Interviewing?** The ease to use the platform and upload roles for interview is great and the process there after is also super simple. **What do you dislike about Willo Video Interviewing?** I have nothing to note here really. The way in which we have used the platform which admittedly isn't to full capacity, it has delivered what we needed. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It's efficient and allows us to send out interview requests and free up senior Manager time to review responses at a convenient t time. **Official Response from Rachel Thomson:** > Thank you so much for your positive review! We're delighted to hear that you find Willo easy to use and that the process of uploading roles and conducting interviews has been simple for you. It's great to know that Willo has delivered what you needed, even if you haven't used it to its full capacity yet. We hope it continues to meet your expectations as you explore more of its features. I've attached a link to our features page so that you can explore more of what Willo has to offer 😊. We're delighted to be helping you efficiently send out interview requests and saving valuable time for your senior team members. Your feedback is much appreciated! ### 35. Simple, easy to set-up, high quality video interviewing. **Rating:** 5.0/5.0 stars **Reviewed by:** Casey T. | Head of Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Willo Video Interviewing?** Easy to use & set-up. Minimal maintenance required and a relatively seamless integration with our ATS. ATS integration went smoothly and video quality is excellent. **What do you dislike about Willo Video Interviewing?** More broadly a complaint with one-way interviews than the platform - there is a relatively high dropoff rate from inbox to interview. Not necessarily an indictment on the platform, but the medium itself. Definitely appreciate the team being proactive about helping work through this though! **What problems is Willo Video Interviewing solving and how is that benefiting you?** Scheduling challenges with interviewers that are consistently on the road during business hours. **Official Response from Rachel Thomson:** > Absolutely delighted to hear about your positive experience with Willo! It's good to know that you find Willo easy to use and set up, along with seamless integration with your ATS. We're thrilled that the ATS integration process went smoothly for you, I've attached a link to our other integrations in case they are off use to you and your team! Your feedback on the drop-off rate from inbox to interview is invaluable, and we completely understand the challenges associated with one-way interviews. We're committed to continuously improving and finding ways to enhance the user experience, and it's encouraging to hear that the approach from our team has helped you with this 😊. We're glad to hear that Willo is helping you overcome scheduling challenges! Streamlining this process is exactly what we aim for, and knowing that it's benefiting you in this way is positive to hear. Thanks again Casey for taking the time to share your thoughts with us. We're here to support you every step of the way, so please don't hesitate to reach out if there's anything else we can help you with! ### 36. Seamless and user-friendly video interviewing platform **Rating:** 4.5/5.0 stars **Reviewed by:** Alfima N. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Willo Video Interviewing?** One of the standout features of Willo, in my opinion, is its incredibly user-friendly platform. Before I became a subscriber, I tried out a free trial with one of their competitors, but I found it quite challenging to navigate. As someone new to video interviewing platforms, I really appreciate how Willo is much simpler and more intuitive for me to use. **What do you dislike about Willo Video Interviewing?** I believe the team promptly addressed the issue, but I did encounter some difficulties with the Willo subscription portal as it wasn't intuitive enough for me. However, the Willo team was quick to offer their guidance when I raised my concern, and I truly appreciate their support. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo has been a game-changer for us in terms of reducing our hiring timeline significantly. I share hiring responsibilities with a CTO who's always swamped with work. Traditionally, we assigned 1:1 pre-screening interviews using Google Meets, each lasting up to an hour. For a single job role, this could mean conducting interviews with around 15-20 candidates in this initial screening phase. Thanks to Willo, we've managed to streamline this process entirely. **Official Response from Faith Madzikanda:** > This is awesome, Alfima - our team is glad to always be available to support our users! We're planning to continue improving the platform to make it more accessible and intuitive so please keep an eye out for updates coming to Willo. ### 37. Easy to Use and Superhelpful **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Willo Video Interviewing?** Willo has proven to be an invaluable tool for our college candidate interviews, particularly in the recruitment process for summer interns. The platform's user-friendly interface has significantly streamlined our interviewing procedures, making the entire process remarkably easy and efficient. The simplicity of the user interface enhances the overall experience, allowing us to focus on the essential aspects of candidate evaluation. Willo has undeniably contributed to a smoother and more effective interviewing process for our team. **What do you dislike about Willo Video Interviewing?** There's nothing to dislike about the tool. **What problems is Willo Video Interviewing solving and how is that benefiting you?** N/A **Official Response from Rachel Thomson:** > Thanks for sharing your positive experience with Willo, Lisa! We're thrilled it's proven invaluable for your college candidate interviews. Your feedback on the user-friendly interface streamlining your procedures is fantastic to hear. If you ever have specific suggestions, we're all ears! We're delighted to be working with you and look forward to continuing to support your hiring needs. ### 38. Invaluable resource for remote recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen G. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Willo Video Interviewing?** Willo is very easy to use for recruiters and candidates alike. It might sound strange or even daunting to use a tool like Willo, but it truly comes down to sharing a link and submitting video responses to pre-loaded questions. As an employer, you can easily customize questions for each interview, and even give a time allotment for the responses. For a candidate all you need is a device that can record video, and it is so easy to record your answer and hit submit. Willo even provides you with a script to send to candidates to make things easier. **What do you dislike about Willo Video Interviewing?** There's not much to dislike! I've noticed that the format allows candidates to read the question, write down a response, and then read the response for their recording. However, it's typically pretty easy to tell when someone has done that, and you can assess whether that matters for the quality of their answer. It can even benefit you if the role you're filling requires candidates to think well on their feet. If they don't naturally do that and prefer to prepare scripted answers, you're getting to know that in a setting when you wouldn't otherwise. Secondly, I interview a lot of students for my positions. The format allows for someone behind the camera to be involved in the interview without showing up on camera, which compromises the interview's integrity. However, again it's pretty easy to tell when this happens. They inevitably either "show up" by talking or whispering, or you can tell that someone is holding the camera. **What problems is Willo Video Interviewing solving and how is that benefiting you?** I started using Willo in the middle of a state-wide lockdown. I had to recruit 30-50 positions for a new site, and video conferencing was also new to many people. I was concerned about having to schedule and attend that many virtual interviews without the ability to conduct an onsite hiring event. When we found Willo, it cut out all of those logistics. We liked it so much that it has become a permanent part of our hiring process. **Official Response from Euan Cameron:** > Thank's for taking the time to leave your feedback, Kristen. It's been great to support you and the team over the past 18 month's. Ps. we are releasing 'thinking time' next month so you'll be able to give candidates a set amount of time to think of an answer before recording begins - this may be useful for you. We're honoured to be a permanent part of your hiring process too 🙌 ### 39. User friendly with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Willo Video Interviewing?** Willo interviewing is incredibly straightforward both in terms of setup and maintenance. **What do you dislike about Willo Video Interviewing?** It is somewhat expensive, and I would like to see the cost lowered to be more friendly to a start-up-sized business. Right now, it seems more oriented towards larger business models. **What problems is Willo Video Interviewing solving and how is that benefiting you?** The ability to screen applicants remotely. I used to need to personally schedule and have calls with dozens of applicants, and Willo eliminates that hassle entirely. **Official Response from Rachel Thomson:** > Thank you for taking the time to leave this review, we love hearing from our customers! We're thrilled to hear that you've found Willo incredibly straightforward to set up and use. Ensuring user-friendly functionality is super important to us, so it's fantastic to know that we've hit the mark. We also appreciate your feedback regarding pricing. We proudly offer pricing packages specific to start-ups and non-profits. We understand the importance of accommodating businesses of all sizes, including start-ups, so please check out the support we offer to start-ups in the link attached. If you have any further questions a member of our team will be more than happy to help you. 😊 We're thrilled that Willo has made things easier for you by cutting down on time consuming phone screenings. Making the screening process smoother and letting you do interviews remotely are big goals for us, and we're really happy we could help boost your efficiency. Thanks again for your feedback and for choosing Willo. If you have any more suggestions or questions, feel free to get in touch. We're here to make sure you keep loving your time with us! ### 40. Willo For Candidate Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Willo Video Interviewing?** The set it up is user friendly and gives candidates a great opportunity to introduces themselves and show skillsets without CV pressures **What do you dislike about Willo Video Interviewing?** Time taken manually inputting all candiate emails, telephone number and names in seperately **What problems is Willo Video Interviewing solving and how is that benefiting you?** Gives candidaes opportunity to show their personalities and soft skills giving more people the chance to show role suitability rather than looking for specific skills mentioned in a cv, we can get to know the candidate **Official Response from Rachel Thomson:** > Thank you so much for taking the time to share your thoughts on Willo! We truly appreciate your feedback. We're thrilled to hear that you find our setup user-friendly and conducive to allowing candidates to showcase their skills and personalities without the pressures typically associated with CVs. Providing candidates with a comfortable environment to present themselves authentically is at the core of what we aim to achieve. Please check out our integrations available in the link attached. I'm hoping that will help with the concerns you raised about the manual input of candidate information - I hope you find a solution to save you more time! It's fantastic to hear that Willo is solving the challenge of identifying candidates' suitability beyond what's mentioned in their CVs, this really is music to our ears 😊. Enabling a deeper understanding of candidates' personalities and skills can indeed lead to better hiring decisions, and we're delighted to play a part in facilitating that for you. Once again, thank you for your valuable feedback. Please don't hesitate to reach out if you have any further suggestions or questions. We're here to help! ### 41. Great tool for recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Willo Video Interviewing?** Candidates can do the interview in their own time, they are guided through the process, given reminders and its easy to use. **What do you dislike about Willo Video Interviewing?** Some candidates are put off by it and it can put them off proceeding with the role they have applied to. **What problems is Willo Video Interviewing solving and how is that benefiting you?** CV sifting, when we are inundated with CVs for some roles, this helps us to see more about the candidate than just their CV. **Official Response from Rachel Thomson:** > Thank you so much for the wonderful review! We're thrilled to hear that you find our platform beneficial in allowing candidates to complete interviews at their own convenience while providing them with guidance and reminders throughout the process. Ease of use is paramount to us, and we're glad to hear that you find Willo intuitive and user-friendly. We understand your concerns about some candidates being put off by the video interview format. We continuously strive to enhance the user experience and provide candidate support to alleviate any apprehensions. We're delighted to hold an 89% candidate response rate and strive to hold this! We love to hear that Willo is helping overcome the challenges associated with CV sifting, especially when faced with a high volume of applicants. By providing more authentic insights into candidates (beyond the CV), this should in return hopefully assist in making more informed and better hiring decisions! Once again, thank you for sharing your thoughts and experiences with us. If you have any further suggestions or questions, please feel free to reach out. We're here to support you in any way we can. ### 42. Willo Interviewing feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Willo Video Interviewing?** Willo interview is extremely easy to use. **What do you dislike about Willo Video Interviewing?** I can not find fault with Willo interviewing. **What problems is Willo Video Interviewing solving and how is that benefiting you?** The Willo interviewing is saving hours of recruitment time. I mainly have high volumes of roles to fill and therefore Willo reduces the number of calls i would make previously. Very user friendly and fantastic support is freely available if required. **Official Response from Rachel Thomson:** > Thank you for your wonderful review of Willo Video Interviewing! We're thrilled to hear that you find our platform extremely easy to use and that it’s saving you hours of recruitment time. I've attached a resource to help you understand how much time and money you can save by using Willo! It's great to know that Willo is helping you manage high volumes of roles and reducing the number of calls you need to make. We're also pleased that you find our support valuable and readily available. Your feedback means a lot to us. Thank you again for sharing your experience! ### 43. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Willo Video Interviewing?** I liked seeing the contrast in how people performed on a video interview than a call. **What do you dislike about Willo Video Interviewing?** Having an audio interview is so much better as you don't have unconscious judgements about people based on looks etc **What problems is Willo Video Interviewing solving and how is that benefiting you?** It saved us creating a our own video interviews or having to have in person interviews **Official Response from Rachel Thomson:** > Thank you for sharing your thoughts and experiences of Willo! We're glad you found value in seeing the contrast between video and call performances. It's great to hear that our platform has saved you time and effort in creating and conducting interviews. We understand your concerns about unconscious biases during video interviews. We're always looking for ways to ensure we offer a process as fair and objective as possible. Thank you once again for taking the time to write a review for us 😊. Happy Hiring! ### 44. Great product that will boost your productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Willo Video Interviewing?** - User-friendly interface, easy to use - Fast-response support team - Easy integration between many platform like Zapier and Workable - Affordable pricing - Saves a lot of time when it comes to screening candidates **What do you dislike about Willo Video Interviewing?** - A few minor bugs when trying to edit each interview's content individually - The "get started" button for the candidate turns invisible when setting the background to white - Cannot change the content of the default invitation email or set some other templates as default **What problems is Willo Video Interviewing solving and how is that benefiting you?** Willo Video saves us time when we need to screen hundreds or thousands of applicants everyday. Without having to screen call each applciants, now our talent acquisition team has time to finish other task which brings up the individual productivity and the team productivity in general. ### 45. Easy experience because it allows us to check all the candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Willo Video Interviewing?** Friendly interface, easy to watch, and check all the videos. The scorecard and comments are helpful. **What do you dislike about Willo Video Interviewing?** It's a heavy platform, it lags a lot and some videos are always crashing. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It benefits me because I don't have to interview everyone, and it is a good filter to see who can be the right candidate for the project or not. **Official Response from Rachel Thomson:** > Thank you for taking the time to share your feedback on Willo! We're thrilled to hear that you find our platform's interface friendly and easy to navigate, and that features like our scorecards are proving useful in your candidate evaluations. Your positive experience with these aspects is exactly what we aim for in providing a seamless user experience. 😊 We sincerely apologize for any inconvenience caused by the platform being heavy and lagging at times, as well as the issues with videos crashing. We understand the frustration this can cause and want to assure you that improving the performance and stability of our platform is a top priority for us. Our team is actively working on addressing these issues to ensure a smoother experience for all users. We're delighted to hear that Willo is helping you streamline your recruitment process by serving as an effective filter to identify the right candidates for your projects. Saving you time and effort in the screening process is what we're all about, and we're glad to hear that we're making a positive impact on your workflow. Thank you for choosing Willo and for your valuable feedback. We're committed to continuously improving our platform to better meet your needs. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help! 🚀 ### 46. My experience with Willo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Willo Video Interviewing?** The best Bart is how easy it is. It's very convenient and easy to make a tailored interview that is needed for any type of recruitment. **What do you dislike about Willo Video Interviewing?** Sometimes it's hard to know in advance how good the interview will perform, so some experience is needed in order to make a good one. **What problems is Willo Video Interviewing solving and how is that benefiting you?** Is helps to save time for our company. **Official Response from Rachel Thomson:** > Thank you so much for sharing your experience with Willo! 😊 We're thrilled to hear that you find it easy and convenient to create tailored interviews for all your recruitment needs. Your feedback about the ease of use means a lot to us! We understand that predicting the performance of interviews can sometimes be challenging, but we're continuously working on improving our platform to provide you with the best experience possible. If you ever need assistance or have any questions about optimizing your interviews, our support team is here to help. We're delighted that Willo is saving time for your company. Helping streamline your recruitment process is what we're all about! Thank you for choosing Willo, and we look forward to continuing to support your hiring efforts. 🚀 ### 47. Easy-to-use and navigate tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Willo Video Interviewing?** It has a user-friendly interface with multiple features that allow a series of features **What do you dislike about Willo Video Interviewing?** It would be helpful if it could be linked with other tools and platforms for easier data extraction and information storage/exchange **What problems is Willo Video Interviewing solving and how is that benefiting you?** It provides a place to store and have all interviews gathered together without using ther storage options or having multiple file locations **Official Response from Rachel Thomson:** > Thank you for sharing your feedback about Willo! We're delighted to hear that you appreciate our user-friendly interface and the variety of features it offers. Making the interview process smooth and efficient for our users is one of our top priorities! We understand the importance of seamless integration with other tools and platforms and we're proud to offer over 5,000 integration possibilities. I've included more information about integrations in Willo in the link below - I hope you find it useful! We're thrilled to hear that Willo is solving the problem of scattered interview data and providing you with a centralized place to store and manage all your interviews. Streamlining your interview process and saving you time and effort is what we strive for, and we're glad to hear that we're making a positive impact on your workflow. Thank you for choosing Willo and for being a valued part of our community! If you have any further suggestions or feedback, please feel free to reach out. We're here to support you every step of the way. 😊 ### 48. It is quite useful and the UI is very well designed. It is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Willo Video Interviewing?** It saves much time for both the customer and the client. It allows you to get thousands of interviews with a simple mouse click. Also, it is helpful for companies that want to expand globally. They can get interviews all around the world, thanks to Willo. **What do you dislike about Willo Video Interviewing?** The UI slows down from time to time. It is getting harder to speed up with a high volume of interviews. **What problems is Willo Video Interviewing solving and how is that benefiting you?** It gives a massive insight into who I am facing. I can guess whether an applicant will be helpful just by watching their videos. **Official Response from Rachel Thomson:** > Thank you for taking the time to share your feedback about Willo! 🌟 We're thrilled to hear that our platform has been instrumental in saving time, and that you find it incredibly convenient to conduct interviews with just a simple click. We appreciate your honest feedback about the user interface occasionally slowing down, especially with a high volume of interviews. Rest assured, our team is dedicated to continuously optimizing our platform for smoother performance and faster speeds. We're delighted that Willo is providing you with valuable insights into your candidates, helping you make informed decisions about who to move forward with in the hiring process. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. Thank you for choosing Willo and for being a valued part of our community! We look forward to continuing to support your recruitment efforts and helping you find the best candidates. 🚀 ### 49. Streamlining Recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Eli M. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Willo Video Interviewing?** Making remote screening a breeze for recruiters. Its standout feature is the ability for teams to collaboratively review, rate, and discuss candidates' responses from anywhere. **What do you dislike about Willo Video Interviewing?** i have nothing i dislike about Willo's Video Interviewing **What problems is Willo Video Interviewing solving and how is that benefiting you?** Removing Location Barriers: You can interview candidates globally, no travel needed. Speeding Up Screening: Quick first-rounds with set questions for everyone. Showing More Than a CV: See candidates' real personality and skills on video. **Official Response from Hamish Livingston:** > Thanks for the review, Eli - we're so happy that you're able to collaborate with your team and break down barriers in the hiring process! If any ideas crop up that you think would improve the experience of your team or your candidates, just let us know here - we love receiving new ideas: https://feedback.willo.video/roadmap ### 50. Willo has been a pleasure to use and to interact with. Their customer service has been impeccable! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Willo Video Interviewing?** Asynchronized video is a powerful time-saving tool that our staff exploited for unbeatable benefit! **What do you dislike about Willo Video Interviewing?** I can't think of anything to complain about....Willo has given us top-notch service & product delivery from day one! **What problems is Willo Video Interviewing solving and how is that benefiting you?** Time zone differences were eliminated in our customer needs' vetting. And this was performed with our *customer admiration* in a win-win that saved us staffing costs and served our clients with excellence in their time management (and ours!). **Official Response from Faith Madzikanda:** > Thank you so much Lisa for your review - Great to hear how you've had such an awesome start on the platform right from the jump and can't wait to see what your team can accomplish with Willo ## Willo Video Interviewing Discussions - [What would you do to improve the number of candidates that complete a Willo interview?](https://www.g2.com/discussions/what-would-you-do-to-improve-the-number-of-candidates-that-complete-a-willo-interview) - 3 comments, 2 upvotes - [What is the best app for video interview?](https://www.g2.com/discussions/what-is-the-best-app-for-video-interview) - 1 comment - [How much does Willo cost?](https://www.g2.com/discussions/how-much-does-willo-cost) - 1 comment - [What are 3 advantages of video interviews?](https://www.g2.com/discussions/what-are-3-advantages-of-video-interviews) - 2 comments - [How does Willo interview work?](https://www.g2.com/discussions/how-does-willo-interview-work) - 3 comments - [View Willo Video Interviewing pricing details and edition comparison](https://www.g2.com/products/willo-video-interviewing/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+23%3A57%3A55+-0500&secure%5Bsession_id%5D=5b765b5d-9a9d-4b59-824c-a5e250824305&secure%5Btoken%5D=3cbc2fa43fe5fffbbb80df73b93eea1e136d2cd03d0ac7811c7594fd879c7e33&format=llm_user) ## Willo Video Interviewing Integrations - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Avature](https://www.g2.com/products/avature/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - [Oracle Workforce Management](https://www.g2.com/products/oracle-workforce-management/reviews) - [Pinpoint](https://www.g2.com/products/pinpoint-software-pinpoint/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - [Tribepad](https://www.g2.com/products/tribepad/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Willo Video Interviewing Features **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Technology - File Sharing - Customization **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards ## Top Willo Video Interviewing Alternatives - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (690 reviews) - [Hireflix One-Way Video Interviewing](https://www.g2.com/products/hireflix-one-way-video-interviewing/reviews) - 5.0/5.0 (434 reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - 4.8/5.0 (241 reviews)