Wherefour is easier to use than other platforms for supply chain activies (manufacturing/production, BOM maintenance, inventory, forecasting, shipping/receiving and vendor orders). There are minimal steps to follow once you understand the general flow. Our mock recall activities are more detailed. Setting our min / max ordering and the auto alerts assist with eliminating out of stocks. The support team is extremely responsive and helpful when I have run into any issues and the developer team implements critical updates based on client feedback. Over the years wherefour has become more sophisticated and useful (ie. running our cost of goods routinely). Review collected by and hosted on G2.com.
The pdf template interface can be cumbersome and finicky to customize documents. Any changes to a customer order and what is shipped can not be tracked (ie. if an order is for 100 pieces the system does not allow you to "over / short" an order through the pick & ship function); it requires a change to the order so you can not capture historical shortages or overages to a customer or a specific product. Review collected by and hosted on G2.com.