Yodamia C.
YC
Gestora de ventas
Small-Business (50 or fewer emp.)
"Facilitate Professionalism and Business Organization"
4.5/5
What do you like best about WhatsApp Business Platform?

I love the ease of sending catalogs, photos, and videos of our previously crafted custom works. What fascinates me the most is using color tags, as they help me classify my clients according to their status: pending, undecided, or those who have already made the 50% payment. This way, I keep everything organized by stages and don't get confused with the orders. Additionally, it greatly helps to give a professional image, sell to distant clients with confidence, and organize the orders. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp Business Platform?

I believe that setting up automated messages should be easier to program. I would also like them to make it easier to send high-quality photos and heavier PDF catalogs without reducing quality or taking too long to load, as that discourages customers. At first, I found it difficult to adapt because I didn't know how to classify the products in the catalogs or whether it was advisable to include prices, and I wasn't clear on how to upload certain content like videos to the catalog photos, although with practice I learned better. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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