G2

Andreea S.

Director Of Ecommerce

Small-Business (50 or fewer emp.)

5/17/2021

"Great post purchase experience"

4.5/5

What do you like best about WeSupply Labs?

WeSupply helped us reduce the number of support tickets and keeps our users informed with email & SMS notifications. The returns functionality is also great. Review collected by and hosted on G2.com.

What do you dislike about WeSupply Labs?

I would like a wider courier selection, maybe a direct integration with Canada Post. Review collected by and hosted on G2.com.

Recommendations to others considering WeSupply Labs:

Probably making the most out of the estimated delivery dates features because we activated at a later point after setting up our account and noticed that our customers like the feature and I'm sure we would have benefited from it a lot if we had turned it on sooner. Review collected by and hosted on G2.com.

What problems is WeSupply Labs solving and how is that benefiting you?

Overall customer satisfaction increased and it saves me time because I don't have to manually contact every customer. Our customer support team can now process returns very easily using the built-in returns flow. Review collected by and hosted on G2.com.