G2

Brian T.

Sales & Marketing Manager

Small-Business (50 or fewer emp.)

1/18/2024

"Strong resource with a lot of knowledge and flexibility."

4/5

What do you like best about WebFX?

We have concluded our use of WebFX. The team was knowledgeable and engaged from an agency perspective, but our product offering a category were very niche. The advisors, strategists and leadership stayed engaged throughout the service, ultimately it was not a good fit for our needs overall. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

We did not see the growth anticipated or suggested with WebFX. The scope of work, niche category and product offering, and time required often felt counter to the template offering the team had. While I do believe the team cared, and often did their level best to understand our product offering, it ultimately was too specialized for their offering. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Start smaller, and know your expectations / budgets before taking on their services. As an agency they are receptive to collaboration, but they are an agency; so going too wide too fast can be costly. Manage your budgets, and have a level expectancy and accountability. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We have been engaged with WebFX for the better part of two years, and contracting them in some capacity for 18 months of that time. WebFX offers a wide range of services and expertise that certainly have helped to define clear strategies for our very niche business. The WebFX team does operate in our company's best interest primarily, and offers a great deal of flexibility in their approach to our needs through service and colsulation. Review collected by and hosted on G2.com.