![Craig E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig E.") CE Craig E. CEO Small-Business (50 or fewer emp.) 3/25/2024 "Excellent feature development; very useful and integral to our operations." 4/5 What do you like best about Weave? Integration is fantastic between phones, text, reminder system, faxing, etc. This is a powerhouse and it interfaces with our antiquated EHR system, even though the EHR vendor makes no effort to allow for or support the interface. Functionally this is a very good communication platform. They fix problems and develop new solutions all of the time. Review collected by and hosted on G2.com. What do you dislike about Weave? More integration with our EHR, but our vendor doesn't really facilitate this, so we are grateful for what integration there is. I'd like to use the online scheduling feature, but it won't write back to our EHR. Again not Weave's fault. Review collected by and hosted on G2.com. What problems is Weave solving and how is that benefiting you? VOIP phone service with user configurable auto attendant and phone trees. These allow us to customize the caller experience and to organize incoming calls. Weave has business text, providing an alternate way for patients to contact our staff, which is convenient and especially useful when our phones are busy. We also utilize auto messaging functions and scheduling auto reminders that are tied to our medical practice softare schedule. This saves us time and the need to call each patient to remind them of their appointments. Review collected by and hosted on G2.com. Show More Response from Katrina Vastag of Weave [Editedit](https://www.g2.com/survey_responses/weave-review-9471547/official_response/edit) Hi Craig -- Thank you for submitting your review and feedback, our product team is dedicated to improving the product experience and this has been passed to them. Would you be willing to email pr@getweave.com so our team can address some of your issues and give a walkthrough of some upcoming changes to the product that may resolve one of the pain points you mentioned? Rating Updated (4/22/2026) Current UserValidated ReviewerSource: Organic Review from User Profile See what 416 reviewers think of Weave 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/weave-weave/reviews)