G2

Davene B.

Training Manager

Small-Business (50 or fewer emp.)

6/24/2026

"Outstanding Support and Major Time Savings with Wauld"

5/5

What do you like best about Wauld?

The Wauld team is hands-on, patient, and incredibly responsive - outstanding customer support from day one. The platform itself is intuitive and easy to use. The biggest win for us though is the time saved: we run 4-6 events a month, and Wauld saves us roughly 6 hours of administrative work per event. That adds up fast. Review collected by and hosted on G2.com.

What do you dislike about Wauld?

Our work firewall currently blocks access to Wauld, so I've had to use my personal computer in the meantime - and some of our end users, who are mostly government-affiliated, run into similar restrictions on their end. That said, this is likely an IT/firewall configuration issue rather than anything on Wauld's side, and the Wauld team has already offered to work directly with our IT department to get it sorted. Review collected by and hosted on G2.com.

What problems is Wauld solving and how is that benefiting you?

Wauld handles our certificate issuance end-to-end. What used to be an immensely manual, time-consuming process is now largely automated - from issuing to delivering credentials to our training participants. That frees up hours of administrative work every week that we can redirect toward our actual mission. Review collected by and hosted on G2.com.