Megan E.
ME
Sr. Manager, NA GTM Enablement/ Global Onboarding Leader
Enterprise (> 1000 emp.)
"Product is fine, but they are very difficult to work with"
1.5/5
What do you like best about Vyond?

Language translation software, the usability of the animations in the platform. Review collected by and hosted on G2.com.

What do you dislike about Vyond?

Their sales process is challenging to work with. We spent months going back and forth with the vendor for one license on this corporate agreement. Then after we got all approvals, they decided to add in a $50 wire transfer fee and have been trying to force us to pay with a credit card. We don't have corporate cards at our company, so unless we want to start over with our PO, we are forced to pay individually out of pocket, against our process and try to get reimbursed. While it's not Vyonds fault we don't have corp cards, they have been the most difficult vendor to work with and very rude throughout the process. (Specifically Bryan). They make it their way or the highway. If they are going to do that, they need a clear process and expectations set upfront. We will be looking for another vendor in the future based on how we have been treated at renewal here, and the time lost for the team in the process of trying to work this out has been a hit for us. From a tooling perspective, it would also be great if Vyond work could flow right into articulate 360 for review or to LMS systems. Review collected by and hosted on G2.com.

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