![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.") KK Kevin K. IT Director Information Technology and Services Mid-Market (51-1000 emp.) 5/3/2017 More Options - "CB Response - Improve Your Endpoint Visibility and Lower Response Times" 4.5/5 What do you like best about Carbon Black EDR? CB Response provides our staff with an extremely detailed and concise overview of our endpoints. Utilizing the tools provided by Response, we can effectively track threats, be notified of detected threats, and quickly investigate and respond to those threats all from one interface. The fact that this is a single product which incorporates all these tools is wonderful. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? As with their CB Protection product, I feel that the administrative interface can be a bit challenging at times. Without prior training on the product, it would be difficult to navigate and perform investigations. Thankfully, the product was provided with an in-depth training process to assist our staff with being acclimated within the environment. By completing the training, my staff was very comfortable navigating and using the product. Review collected by and hosted on G2.com. Recommendations to others considering Carbon Black EDR: The biggest lift when implementing this product was the steep hardware requirements. Make sure you have a dedicated server with high-end CPU, RAM, and storage components. The product is collecting, querying, and storing data constantly and requires a significantly powerful server. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? The biggest challenge that CB Response solves for our company is the ability to detect, quickly respond, and investigate a threat so that we can take pro-active measures in preventing future threats. The 'Watchlist' component is a valuable tool in which our staff can craft custom events, sequences, or procedures which indicate bad behavior on the system. Using the query language, the various activity logs can be searched to investigate what and endpoint was doing prior, during, and after a reported issue. Review collected by and hosted on G2.com. Show More Rating Updated (9/6/2019) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 82 reviewers think of Carbon Black EDR 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/carbon-black-edr/reviews)