![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") AC Verified User in Cosmetics Mid-Market (51-1000 emp.) 5/13/2026 "Exceptional Video Hosting with Outstanding Support" 4/5 What do you like best about Videowise? I’ve found Videowise to perform very well on our website. It’s become a valuable tool for improving the customer experience and showcasing video content across our video pages. I especially appreciate the customer service and support—the team is consistently quick to respond, helpful, and solution-oriented. They’re proactive about finding efficient fixes and regularly share useful feedback and recommendations on how we can improve our implementation and overall experience with the platform. A special mention to Katarina, who has been an amazing account manager: incredibly supportive, responsive, knowledgeable, and proactive. I genuinely enjoy working with the Videowise team and truly value the partnership and ongoing support. The initial setup was straightforward, and the team’s guidance made it easy for us to implement the platform in just a few days. The Shopify integration has been seamless—selecting videos and adding them to different pages is very intuitive, and I was able to get up to speed quickly without extensive training. The video selection interface also makes it simple to browse our library and embed content exactly where we need it across product pages, collections, and landing pages. UI/UX: Videowise delivers an excellent on-site experience with a clean, intuitive interface that integrates smoothly into our site. Users can purchase directly from videos through the shoppable features, which helps streamline the buying journey and reduces friction along the path to purchase. The platform is also very flexible: we can place videos almost anywhere with minimal restrictions, and they look polished and professional across placements. Overall, the visual presentation enhances the site rather than disrupting the existing aesthetic. Pricing/ROI: The pricing has felt worthwhile given the uplift in conversion and the improved customer experience it supports. Unexpected Benefits: We initially implemented Videowise mainly for UGC and influencer content, but we’ve since found it works extremely well for many types of video across the site. We’ve successfully used it for brand videos, product demos, and educational content on landing pages, which has expanded our use case well beyond our original intent and added meaningful value to our broader content strategy. AI/Intelligence: I haven’t used the AI features in this platform yet. But it does offer some interesting options. Review collected by and hosted on G2.com. What do you dislike about Videowise? I’ve asked the team to improve our processes so they aren’t so manual. For example, it would be really helpful if Videowise could automatically pull videos from our social media channels and suggest them for use on our website. It would also be great to get a reminder about how long we’ve been running the same video—something like a heads-up if it’s been five months and it might be time to refresh or update it. Review collected by and hosted on G2.com. What problems is Videowise solving and how is that benefiting you? Videowise helps us showcase high-resolution videos without making our pages feel heavy or slow. It integrates videos into our website easily, helps boost sales, and also lets us pull content from our social channels. Overall, the platform improves the customer experience, and the support team has been excellent when we’ve needed customized solutions. Review collected by and hosted on G2.com. Show More Rating Updated (5/22/2026) Current UserValidated ReviewerSource: Organic See what 68 reviewers think of Videowise 4.8 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/videowise/reviews)