The AI support feature actually answers customer questions instead of just marking tickets as solved. We also finally know who our customers are when selling through retail and Amazon, which allows us to build custom audiences, sync data to Klaviyo, and upsell relevant products. It really took our product onboarding to a whole new level. The implementation process was easy and hands-on, and it’s very simple to localize and translate content. There’s also some apps which we will try soon. Review collected by and hosted on G2.com.

For now we are happy with everything and haven’t had any problems. Review collected by and hosted on G2.com.