As a higher ed institution, when we provide captioning, it must meet ADA standards, which means a human checks the captioning generated by AI. Generally, Verbit provides an excellent turnaround time on captioning. This is especially important when students with accommodations are waiting for a captioned video. Accuracy is outstanding. As a medical institution, there are a multitude of technical terms. We can provide documentation to Verbit of terminology that the human checkers may not be familiar with, in order to enhance the accuracy of the captioning. Review collected by and hosted on G2.com.

As stated initially, overall we are pleased with Verbit. On rare occasions, there is a lag in turnaround time for captioning. I am not sure how to resolve this issue, just bringing it to Verbit's attention. Review collected by and hosted on G2.com.