# Verbit Reviews **Vendor:** Verbit **Category:** [Transcription Software](https://www.g2.com/categories/transcription) **Average Rating:** 4.4/5.0 **Total Reviews:** 71 ## About Verbit 3,000+ businesses and institutions, including Google, Johns Hopkins, CNBC and the Library of Congress, rely on Verbit for their accessibility needs. Verbit’s transcription, captioning, translation, dubbing and other solutions are delivered on time, every time and reach the highest accuracy levels possible. With Verbit, your live events will be more engaging and your recorded content will be more accessible and discoverable. You can choose from Verbit's proprietary automated speech recognition (ASR) technology, human-only and hybrid options. Verbit leads the $30B transcription industry. Over the past few years, Verbit acquired Automatic Sync Technologies (AST), VITAC, Take Note and Take 1 to expand its offerings and expertise. Verbit employs the largest professional captioner workforce in the world. ## Verbit Reviews ### 1. ADA Compliant Captioning **Rating:** 4.5/5.0 stars **Reviewed by:** Cynthia E. | Instructional Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Verbit?** As a highed ed institution, when we provide captioning, it must meet ADA standards, which means a human checks the captioning generate by AI. Generally Verbit provides an excellent turnaround time on captioning. This is especially important when students with accommodations are waiting for a captioned video. Accuracy is outstanding. As a medical institution, there are a multitude of technical terms. We can provide documentation to Verbit of terminology that the human checkers may not be familiar with, in order to enhance the accuracy of the captioning. **What do you dislike about Verbit?** As stated initially, overall we are please with Verbit. On rare occasions there is a lag in turnaround time for captioning. I am not sure how to resolve this issue, just brininging it to Verbit's attention. **What problems is Verbit solving and how is that benefiting you?** Providing ADA compliant captioned videos for students. They are also worked with Canvas to provide integration of Verbit with Canvas Studio. This was a game-changer for us! ### 2. Great resources **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Verbit?** The ability to select how long it will take to have my captions returned to me. **What do you dislike about Verbit?** The interface can sometimes be confusing to use, especially when uploading multiple vidoes. **What problems is Verbit solving and how is that benefiting you?** Verbit helps us transcribe our video content. ### 3. Verbit is a life saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Verbit?** I first used Verbit during the COVID-19 lockdowns in 2020. My college was required to go fully online with all our classes, and this meant making hours of lecture videos. But to comply with regulations, we needed captions, and properly and accurately captioning a video takes almost double the length of any given video. So, using Verbit saved me hours and hours of time. Instead of spending time watching and rewatching my videos for captioning, Verbit consistently produced near perfect captioning for all my videos, always getting my files back within a business day. Verbit is easy to use as it produces many different file types that are compatible with popular services like YouTube. I don't know what I would have done without it. I highly recommend it to anyone who quickly needs accurate captions for their videos without any hassle. **What do you dislike about Verbit?** There is nothing about Verbit I dislike. It was easy to learn, easy to use, and super convenient. **What problems is Verbit solving and how is that benefiting you?** My college is required to have accurate captions for all videos used in our course lectures. Verbit quickly and easily transcribes captions for videos and saves hours of work per video. ### 4. Absolutely Love Verbit! **Rating:** 5.0/5.0 stars **Reviewed by:** Linda C. | Director, Accessibility Resources Center, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Verbit?** Verbit customer service is superb! There is no time that I contact them that my problem is not resolved and in a very timely manner! I have been a johnny come lately with making requests and they always do their best to accommodate. There has not been even one time that they have not been able to meet the accommodation need. My students have only good things to say about the service and they are always looking to improve the product and services available to partners. Absolutely love my rep, David! Can't say enough good things about him. Keeps me abreast of new developments and takes my ideas back to the team. Absolutely love the new GenV. I think our students will love its features as well given that it will help them with studying!! **What do you dislike about Verbit?** There are two things that I dislike and they are 1) quarterly billing is not really quarterly; if you go over what they billed you, they still bill you before the next quarter. And 2) If you schedule late and make a mistake it becomes semi-permanent cost-wise. You have to reach out to your rep to get charges removed though you just made the request a minute ago, and you just made a mistake and want to correct it. So be very careful when scheduling late appointments to check and recheck everything! **What problems is Verbit solving and how is that benefiting you?** Verbit captioning has provided our increasing number of students with deafness and hearing impairments access to all of their remote classes. Staff have access to our zoom meetings of which their are many and families and other members of the university community have access to our Town Halls and broad meetings used to disseminate information to the university community. Some of our faculty have used Verbit to caption online conferences sponsored by the university. We have used it for our online Student Orientation Programs and student organizations have used Verbit for remote events and activities. It has been great to see all of our university community included in our online presence. ### 5. Six years of experience working with Verbit **Rating:** 5.0/5.0 stars **Reviewed by:** Kostiantyn P. | Speech recognition engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Verbit?** A few things I like about Verbit are its user-friendly interface, accurate ASR, and customer-oriented approach. I use it every day; it's integrated into our system. **What do you dislike about Verbit?** Verbit does not offer a peer-to-peer service; you need to sign a contract in order to use it. **What problems is Verbit solving and how is that benefiting you?** Verbit helps us transcribe recordings of our seminars. ### 6. Verbit has helped streamline the tedious process of transcribing and summarizing testimonials **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2023 **What do you like best about Verbit?** At Bisk, we have quite a few accounts with Verbit and use it across several departments. The most helpful features for my department, which is Marketing, is being able to rapidly upload, transcribe, and timestamp student testimonials. Verbit's so easy, and after minimal training anyone on the cross-funtional team can contribute to the ingesting and extraction of useful pieces of the testimoninals to deploy across channels. We use Verbit frequenty, and now even more to access the new AI features. Specifically, we've seen a lot of value in the 'Summarize' feature that has been surprisingly accurate and useful. The AI tools have been especially easy to integrate into our existing documentaion workflow for student spotlights and testiminals. We havent had a need to interact with Verbit's Customer Support reps yet, but I suppose that's a good thing. **What do you dislike about Verbit?** I see several areas of opportunity for Verbit. The UX takes a bit getting used to. I think all of the features are there, but it's not always clear where things are or what they do. The new AI tools have been helpful, but the UI is clunky and it feels like the team may be missing out on features solely because they can't find them. There are quite a few icons strewn throught the UI and it would be helpful to have them consolidated to a menu, or centralized area, and paired with text to improve the accessibility and usability of the app. Lastly, it's jarring when a lengthy transcript isnt spaced out in a way that makes it digestible. I think, with the AI integrations, that natual language proccessing can aid in naturally breaking up transcripts into digestible segments. **What problems is Verbit solving and how is that benefiting you?** Being able to rapidly upload, transcribe, timestamp, and summarize student testimonials is relieving teams of tedious, repetive tasks and allowing everyone to spend more time on Bisk's mission of servicing current and prospective students. Verbit's AI tools have been essential in streamlining what was once a convulted process passing off transcripts to other teams for summaries, edits, and key highlights. We've found it easy to integrate Verbit into existing workflows, creating an effective end-to-end production process. ### 7. Verbit Live captioning services **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne D. | Animal Shelter Volunteer, Foster Parent & Activist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Verbit?** Verbit Live is an excellent service for institutions that need 508 compliant level close captioning for life events, such as college courses and meetings. It has an easy to use interface and excellent tech-support response time the thing I like the most is my students get a simple email link sent to them 30 minutes before their class automatically which allows them to login and see a full page of live streaming captions in real time. They can also download the transcript at any time after their meeting. **What do you dislike about Verbit?** if Verbit had an app that the student could use to activate their captions, and thus avoid having to have the instructors need to let the captioner into every session, this would really improve the service. instructors are the biggest barrier to providing consistent captions as they are still too uncomfortable with changing technology. **What problems is Verbit solving and how is that benefiting you?** verbit provides accurate transcription at a 99% level for deaf students at our college. It allows the students to download the transcripts in several formats directly to their computer. It also allows the students to follow, along with the lecture without needing to take notes. ### 8. A Simple Yet Powerful Closed Captioning Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Verbit?** It provides our team with a point solution in lieu of having a closed captioning service. The product is fairly intuitive to use with several options for captioning. Another plus is the support chat that is live-staffing the portal to assist with any questions, configurations, etc.. **What do you dislike about Verbit?** There is not an option to have live captions that are powered by a human representative when you are using the RTMP solution. This poses a problem for our event scope being that we are looking for the clearest possible closed captions inline with what our presenters say. **What problems is Verbit solving and how is that benefiting you?** Our event software does not have a closed captioning/transcription service and we needed to find a point solution to solve for this gap. Verbit is able to provide accurate transcriptions with minimal processing time using the automated transcription feature. ### 9. Easy interface and integration with a quality product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Verbit?** On top of the excellent customer service, Verbit is easy to use and easy to integrate with our other systems, and they offer a wide range of services. **What do you dislike about Verbit?** Thus far, I have not found anything to dislike about Verbit. **What problems is Verbit solving and how is that benefiting you?** Verbit is providing edited captions for previously recorded videos for our accessibility conference. They are also providing live captioners for the conference and edited captions post-production. This is a tremendous weight off of my shoulders as I am a department of one. This frees me up to focus on projects of broader scope. ### 10. Great Way To Not Be Overloard With Transcription Work **Rating:** 3.5/5.0 stars **Reviewed by:** Romarieo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Verbit?** I'm able to commuincate with Verbit to find the best way to meet my needs. The turn arounds are pretty decent and as I keep using it the transcript becomes more in my perferences. **What do you dislike about Verbit?** As starting off the transcript doesn't always meet the needs. Sometimes the accucary isn't always on point and when the finish product is done. It feels like there's more time spent in fixing the transcript and getting it to be wha you want. I wish also, DCR file able to be uploaded for transcription, so channel can be isolated well **What problems is Verbit solving and how is that benefiting you?** Verbit is solving the issue in understand the needs of different aspect of transcripts. Verbit is also helping out with certain profile to make transcript turnaround more accurate and faster. ## Verbit Discussions - [How much does verbit pay per minute?](https://www.g2.com/discussions/how-much-does-verbit-pay-per-minute) - 1 comment - [What is verbit all about?](https://www.g2.com/discussions/what-is-verbit-all-about) - 1 comment - [View Verbit pricing details and edition comparison](https://www.g2.com/products/verbit/reviews/verbit-review-1003734?section=pricing&secure%5Bexpires_at%5D=2026-05-30+12%3A00%3A03+-0500&secure%5Bsession_id%5D=b631eb24-635f-4fcb-bc80-8c07b42d3f1e&secure%5Btoken%5D=8ca28605936d636f6da30d8e95698aa51acc07b4b45b8819c463d98cb44a7098&format=llm_user) ## Verbit Features **Voice** - Dictation - Accuracy **Document Accessibility - Media & Document Accessibility** - OCR - Remediation - Accessibility **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Media Accessibility - Media & Document Accessibility** - Audio Description - Transcription **Editing** - Spell Check and Punctuation - Text Editing - Translation **Media Accessibility & Document Accessibility - Media & Document Accessibility** - Compliance **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Automation & AI - Media & Document Accessibility** - Automation **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Verbit Alternatives - [Rev](https://www.g2.com/products/rev/reviews) - 4.7/5.0 (590 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (489 reviews) - [Descript](https://www.g2.com/products/descript/reviews) - 4.6/5.0 (879 reviews)