Although we are in the early first months of implementation, so far, I like the Veeva Quickvault intuitive user interface and fast implementation. Although it is not configurable, the out-of-the-box system is well designed and ready to use. They even provide work instructions and a validation package, so that I can spend time working on developing medical devices instead of eQMS implementation. I have found that the implementation is straightforward, but when needed, the support team has been super responsive to questions. Review collected by and hosted on G2.com.

In my opinion, my dislikes are minor criticisms and are outweighed by the positives. The document prefixes don’t totally align with what I would set up, but they are acceptable. The supplier module doesn’t have a re-evaluation feature (they are working on this), so we need to schedule re-evaluations manually. It also forces a due date when you reserve a document number, which leads to unnecessary email reminders and user confusion if the document isn’t released right away. Review collected by and hosted on G2.com.