![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/25/2023

"Perfect solution for building calling/action cadences!"

5/5

What do you like best about Vanillasoft?

The system is easy to set up and easy to use. Takes the guesswork out of what to do, when to do it, and who to call next. You get plenty of help from their amazing customer success team also in case you run into any issues! Review collected by and hosted on G2.com.

What do you dislike about Vanillasoft?

It'd be nice to have more self-help videos in the Support section. There are plenty of documents, but there are things that I may want to learn more about on my own before deciding on setting up the feature and videos are sometimes easier to take in. Review collected by and hosted on G2.com.

What problems is Vanillasoft solving and how is that benefiting you?

We wanted to create a certain amount of outreach steps with certain actions happening at each of those steps, then have the system serve them up with the next follow up step and contact. We really wanted to take the guesswork out of what to do next. Now we are better able to control outreach attempts per each contact and make sure we are offering new info at each attempt since we built it into the cadence. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.5 out of 5 · Verified reviews from real users

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