We use Uteach as a solution to train our customers. One thing we quickly realized at Exalate is that customers don't all need the same training. The administrator, service management consultants, and implementation partners need completely different guidance from us. Uteach gave us a practical way to organize learning experiences for different audiences without creating separate systems for each one.

We also like how quickly we can publish and update content. Since our product evolves, training materials need to be updated very quickly. Our team can make updates immediately and know customers are always seeing the latest information.

Another advantage is that customers can navigate technical topics in a structured way rather than jumping between documentation pages and videos. Review collected by and hosted on G2.com.

There were a few workflow settings that took us some time to fully understand at the beginning, but once everything was configured, managing the academy became quite simple. Review collected by and hosted on G2.com.