UserGems signal tracking, Gem-E AI-powered email writing, and outbound campaign orchestration with direct pushes to Outreach have all been insanely helpful for our team. Sales especially loves the pre-written emails coming from Gem-E, and a few reps have even mentioned saving 15+ minutes per email on their end. Review collected by and hosted on G2.com.

The UI can sometimes feel complicated, especially in the audience and persona builder sections. Filtering is also difficult because the only option is “and” filters, not “or” filters. As a result, you sometimes have to build multiple audiences and run multiple campaigns just to achieve one desired outcome. Review collected by and hosted on G2.com.