--- title: usecure Reviews meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 330 reviews by the users' company size, role or industry to find out how usecure works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 330 scale: '5' date_modified: '2026-07-03' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # usecure Reviews **Vendor:** usecure **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 330 ## About usecure usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today's modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure's unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user's risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery ## usecure Pros & Cons **What users like:** - Users enjoy the **ease of use** of Usecure, with straightforward navigation and simple course management. (31 reviews) - Users find **easy setup** for usecure enjoyable, aided by excellent support and simple configuration wizards. (15 reviews) - Users value the **effective educational content** of usecure, enhancing training experiences with engaging and relevant materials. (12 reviews) - Users praise the **user-friendly phishing simulation** of usecure, valuing its automation and ease of implementation. (12 reviews) - Users commend the **impressive threat detection** capabilities of usecure, efficiently identifying and tracing potential breaches. (12 reviews) - Insights (10 reviews) - Simple (9 reviews) - Users value the **easy-to-use training interface** of usecure, simplifying security awareness rollout for IT teams. (9 reviews) - Aware (8 reviews) - Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (8 reviews) **What users dislike:** - Users find **reporting inadequate** , often confusing and slow, with occasional bugs needing support intervention to resolve. (6 reviews) - Users find the **poor reporting** confusing and feel metrics obscure organizational weaknesses instead of clearly presenting issues. (6 reviews) - Users highlight **insufficient information** in training and metrics, leading to gaps in understanding and context. (5 reviews) - Users feel that the **lack of features** limits the effectiveness of Usecure compared to its competitors. (3 reviews) - Users desire **more customization options** for training content and phishing simulations to better suit their needs. (3 reviews) - Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews) - Users find the **phishing simulation features lacking** in cultural context and setup difficulties affect overall effectiveness. (3 reviews) - Poor Video Content (3 reviews) - Course Quality (2 reviews) - Integration Issues (2 reviews) ## usecure Reviews ### 1. All round excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | IT Systems Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about usecure?** Lovew the videos especially featuring cyberto they are fun and interactive for users. The team are easy to deal with and take feedback/suggestions very seriously. the few times i have needed asistance they have been very helpful. The guides are very detailed meaning the reason to contact there support isnt often needed **What do you dislike about usecure?** Dislikes is difficult as there isn't much it can't do. A minor improvemnt i ould like is when it comes to the policy side of things integrating tick boxes or Y/N boxes on questionairs would be brilliant. my only other improvment would be making it easier to assign training to users giving a all option and indervidual **What problems is usecure solving and how is that benefiting you?** Raising user awareness of security and the need to take care online not just in work but in there personal life too. They have created a little more work for IT but they have prevented breaches that may have caught them out in the past **Official Response from Jordan Daly:** > Hey Adam, thanks for leaving a usecure review! Great to see your positive feedback on the ease of use of the platform, as well as the integration and training videos! I'll make sure to pass your feedback on regarding uPolicy :) - Jordan. ### 2. Vital for Training, Easy Setup and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Edemir M. | Business Support Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about usecure?** I initially used usecure for information and security training and it's a critical component of how we share new training material, including bespoke training. I also find it great for additional training like bullying and harassment. I appreciate that it allows us to have a centralized place for all our training records, which is fantastic for demonstrating to auditors during ISO accreditation audits. I find usecure easy to use, and the courses are more enjoyable with easy-to-digest content. The initial setup of usecure was very easy. **What do you dislike about usecure?** The reporting mechanism still feels clunky and it could be more intuitive to have a way to see what courses have been sent recently, across all users. I'd like to have a course that has been sent, then through a drop down, see the users that have been enrolled and be able to filter only the ones that haven't completed the course. **What problems is usecure solving and how is that benefiting you?** uSecure centralizes our training records, making it easier for audits, and provides enjoyable, easy-to-digest courses. **Official Response from Kerryn Zendera:** > Hi Edemir, thanks for your review! We're glad to hear you find usecure easy to use and that our interactive videos and training content are making a difference in improving compliance and security awareness. It's great to know that our platform is meeting your expectations. If you ever have suggestions or feedback on how we can make it even better, we'd love to hear from you! Thanks again for choosing usecure to support your infosec training. ### 3. Straightforward Phishing Simulations with Great Integrations and Strong Value **Rating:** 5.0/5.0 stars **Reviewed by:** Farrukh B. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** Straight forward platform for Phishing Simulation, testing and policy management. User Interface is good. Has good integration with Microsoft 365 and Google Workspace. Very easy to configure phishing simulations and gather information. Lots of built in templates to use. Moreover the platform is regularly updated and the team behind the product is approachable and easy to work with. Happy with the pricing of the product compared to some of the other products out there. Lot of value for what we pay. **What do you dislike about usecure?** Would like the getting started guide to be more detailed and more flexibility and clarity about how the simulations are done. **What problems is usecure solving and how is that benefiting you?** usecure helps us with regularly testing our human workforce for security and training. entire process of end to end human testing and training is handled via usecure. We also utilize the policy module to gather signatures on our policies. ### 4. Cyber Awareness and Compliance Training Suite with Custom options **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Jira administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about usecure?** The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses." **What do you dislike about usecure?** The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful." **What problems is usecure solving and how is that benefiting you?** Our primary challenge was that staff security awareness was inconsistent across the organisation people had varying levels of understanding when it came to recognising threats like phishing, which left us exposed to human error. usecure has allowed us to roll out structured, ongoing training to our whole team in a way that's manageable at our scale. The result has been a more security-conscious workforce, and we've seen a noticeable reduction in the risky behaviours that can lead to incidents. Having visibility through the reporting tools also means we can identify where gaps still exist and address them proactively, rather than waiting for something to go wrong. **Official Response from Kerryn Zendera:** > Hi Jason, thank you for sharing such a thoughtful review. We’re really pleased to hear the custom course builder has helped you create training that feels more relevant to your organisation, policies, and tone, and that this has had a positive impact on engagement and awareness across your team. We also appreciate the honest feedback on animation support and video hosting. We understand how important flexible, engaging content is when building effective training. We’ll make sure this is passed on to our team. Thanks again for taking the time to share your experience. If you’d ever like guidance on getting more from the custom course builder, or support with your training setup, please feel free to get in touch, we’d be happy to help. ### 5. Effortless Phishing Campaigns and Training **Rating:** 4.0/5.0 stars **Reviewed by:** Valerio F. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about usecure?** I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simple to focus on what really matters without wasting time on admin work. I'm not losing hours understanding how it works out as there is no learning curve, even for my colleagues who can complete their training without complaining. The initial setup was very easy thanks to the documentation. **What do you dislike about usecure?** I'd like more AI help, for example, to craft my custom training tailored for my company. **What problems is usecure solving and how is that benefiting you?** I use usecure for easy awareness training and phishing campaigns, saving time without crafting my own resources. It's user-friendly with no learning curve, allowing my team to focus on important tasks without admin hassle. **Official Response from Kerryn Zendera:** > Hi Valerio, thanks for sharing such detailed feedback! It’s great to hear that you’ve found usecure simple to set up, cost-effective, and easy for users to navigate, and we love that the course library and multilingual phishing templates have been a highlight. Your note on auto-enrolment is really helpful. Once configured, courses can be automatically assigned based on groups or rules, but we appreciate it can take a little time to discover the most efficient setup. If you’d like a quick walkthrough or help fine-tuning automation, our Account Managers would be happy to jump on a call. We’re glad usecure is helping you train people and show compliance with confidence. Thanks again for sharing your experience. ### 6. Automation and Ease with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Michael M. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about usecure?** I like the ease of use and clean UI of usecure. Its automation of learning and phishing attempts is a significant advantage, especially as an MSP because it allows for a hands-off experience once I set up my custom settings. The initial setup was fairly simple, which I appreciate. **What do you dislike about usecure?** Ulearn - No admin or managed oversight into what questions people got wrong, so you can see if it's a question issue or you need to dive deeper into staff training. Highlight in the portal what training is part of the Uphish process. Build a schedule for not automated content. Ubreach - End users can't see the passwords, that is outrageous, creates more work for IT admins. Uphish - Different forms other than email. **What problems is usecure solving and how is that benefiting you?** I use usecure for managed learning and simulated phishing attacks, which removes admin tasks for an MSP. The automation makes it hands-off after setup, and the clean UI enhances ease of use. **Official Response from Kerryn Zendera:** > Hi Michael, thanks for taking the time to share this feedback. It’s really useful to hear where the platform is working well for you, and where there are areas that could be improved. We’re glad to hear the clean UI, ease of use, and automation have been a positive part of your experience, especially from an MSP perspective. I’ve passed your feedback on internally for review. In particular, the points around deeper admin visibility into learning performance, clearer visibility of how training is linked to phishing workflows, more flexibility for scheduling manually assigned content, broader phishing simulation options, and reducing admin effort in breach-related workflows are all valuable areas for us to consider. Feedback like this helps inform our product roadmap, so it’s appreciated. If helpful, I can also point you toward the current help centre guidance for some of these areas in the meantime. ### 7. Seamless Microsoft 365 Integration and AI-Driven Security Training That Saves Hours **Rating:** 4.5/5.0 stars **Reviewed by:** Joan C. | Técnico de sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** What stands out most about usecure is its seamless balance between advanced automation and an incredibly intuitive UI/UX. From an administrative perspective, the Microsoft 365 integration is flawless, allowing for automated user syncing that saves us hours of manual data entry every month. The Auto-Enrol feature is a game-changer for our workflow; it intelligently identifies individual security gaps and assigns tailored micro-learning modules without any manual intervention. The performance of the phishing simulations (uPhish) provides tangible data on our human risk, delivering a clear ROI by significantly dropping our compromise rates. Furthermore, the uPolicy feature simplified our onboarding process by digitizing policy approvals in one central hub. It’s a powerful, AI-driven intelligence tool that makes complex cybersecurity training accessible and engaging for every employee, regardless of their technical background. **What do you dislike about usecure?** Gemini has said Despite being an excellent tool, what I like least is that the advanced customization of phishing templates (uPhish) can be a bit limited if you're looking for an extreme level of detail or very specific fields outside of the standard. Additionally, although the UI/UX is impeccable, the reporting and analytics section sometimes feels somewhat rigid; I would like to have more freedom to create custom dashboards or export data with more granular filters without having to navigate through so many menus. Lastly, the content library of uLearn is of high quality, but the frequency of updates for new topics specific to industrial niches could be faster to keep up with the latest threats in highly specialized sectors. **What problems is usecure solving and how is that benefiting you?** Gemini has said that usecure is designed to target the weakest link in the cybersecurity chain: the human factor. Instead of focusing solely on firewalls or antivirus, it addresses the behavioral issues that expose companies. **Official Response from Kerryn Zendera:** > Thank you for your review. We’re really pleased to hear the Microsoft 365 integration, automated enrolment, phishing simulations, and policy management features have been valuable for your team. We also appreciate the feedback on phishing template customisation, reporting flexibility, and content coverage for more specialised sectors, and we’ll share this with our team. Thanks again for taking the time to share your experience with usecure. ### 8. Effortless Security Training with Real Phishing Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** I use usecure for phishing simulations, data security training, and health and safety training. I find the automated training helpful as it allows us to easily track who has completed their assigned training. The automated phishing emails are great because they require no manual intervention from us. I particularly enjoy the funny and informative videos in the training courses, which keep things light while effectively communicating the message. Also, using real phishing examples in emails increases the challenge, which I appreciate. The integration with Outlook works well for us. Initially, it was very easy to add everyone by importing them from a spreadsheet. Although using the API with our custom software was a bit challenging at first, once it was working, it functioned really well. **What do you dislike about usecure?** The create your own courses feature could add some more features such as adding videos from different sources such as Youtube. Being able to customize the font would be great. **What problems is usecure solving and how is that benefiting you?** I find usecure automates training and easily tracks who has completed it, and the automated phishing emails save us time by being hands-off. **Official Response from Kerryn Zendera:** > Hi Anthony, thank you for your review. We’re really pleased to hear the automation, phishing simulations, training content, and Outlook integration have been working well for you, and that usecure is helping make training easier to manage and track. We also appreciate the feedback on custom course creation, especially around video sources and font customisation. We create our training and animation content in house, so if you’d be open to sharing more detail on the kind of content or flexibility you’d like to see, please feel free to reach out via chat or to your Account Manager and we’d be happy to pass that on to the team. Thanks again for taking the time to share your experience with usecure. ### 9. Our experience has been exceptional good. **Rating:** 5.0/5.0 stars **Reviewed by:** Tumane M. | CSIRT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about usecure?** I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics. **What do you dislike about usecure?** I'm not sure if there is anything. Maybe if we could use our own domain names for the testing user accounts instead of those suggested by usecure. **What problems is usecure solving and how is that benefiting you?** uSecure is solving the problem of inadequate cybersecurity skills, and the users are benefitting greatly as now, they are able to make wise decisions and know when to engage technical support. **Official Response from Kerryn Zendera:** > Hi Tumane, thanks for the great review! We're so pleased to hear usecure is helping your users build real-world cyber skills and that features like phishing simulations and breach alerts are adding value. Really appreciate the feedback around custom domain names—we’ll pass that to our product team. Feel free to reach out to your account manager if you'd like to explore this further! ### 10. Automated Security Training with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about usecure?** I love that usecure is automated as heck! Most things are set-it-and-forget-it but also offer a way for me to manually assign tasks and create custom phishing simulations. The onboarding process is fairly easy and simple to set up. Any issues we have are addressed easily in documentation and support response. The flexibility of pricing and ease of use for onboarding, as well as the less hand-holding needed for our clients on the creation of content and campaigns, stand out. Usecure is very much automated in these ways, making the initial setup easy as pie. **What do you dislike about usecure?** Phishing Simulations could offer more intuitive or advanced customization on a per user basis - such as AI enhancement. I also would love to get better reporting. As is, it's OK - mostly what you need. But further breakdowns, like a question by question analysis of custom content made using the Course Builder, would be helpful to better tailor our clients' internal content testing. **What problems is usecure solving and how is that benefiting you?** usecure streamlines our Security Awareness Training and Phishing Simulations, automating tasks and reducing manual effort while ensuring ease of use for onboarding and content creation. ## usecure Discussions - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for) - [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews/usecure-review-6775495?section=pricing&secure%5Bexpires_at%5D=2026-07-04+09%3A26%3A37+-0500&secure%5Bsession_id%5D=57bde8ae-c5b8-41ed-9684-8ca4bc530479&secure%5Btoken%5D=4590881e7be6e3c303caad344db8636a5260336f41c270d7c67cda42c1a9e150&format=llm_user) ## usecure Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## usecure Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top usecure Alternatives - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,357 reviews) - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)