--- title: usecure Reviews meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 330 reviews by the users' company size, role or industry to find out how usecure works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 330 scale: '5' date_modified: '2026-07-06' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # usecure Reviews **Vendor:** usecure **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 330 ## About usecure usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today's modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure's unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user's risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery ## usecure Pros & Cons **What users like:** - Users enjoy the **ease of use** of Usecure, with straightforward navigation and simple course management. (31 reviews) - Users find **easy setup** for usecure enjoyable, aided by excellent support and simple configuration wizards. (15 reviews) - Users value the **effective educational content** of usecure, enhancing training experiences with engaging and relevant materials. (12 reviews) - Users praise the **user-friendly phishing simulation** of usecure, valuing its automation and ease of implementation. (12 reviews) - Users commend the **impressive threat detection** capabilities of usecure, efficiently identifying and tracing potential breaches. (12 reviews) - Insights (10 reviews) - Simple (9 reviews) - Users value the **easy-to-use training interface** of usecure, simplifying security awareness rollout for IT teams. (9 reviews) - Aware (8 reviews) - Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (8 reviews) **What users dislike:** - Users find **reporting inadequate** , often confusing and slow, with occasional bugs needing support intervention to resolve. (6 reviews) - Users find the **poor reporting** confusing and feel metrics obscure organizational weaknesses instead of clearly presenting issues. (6 reviews) - Users highlight **insufficient information** in training and metrics, leading to gaps in understanding and context. (5 reviews) - Users feel that the **lack of features** limits the effectiveness of Usecure compared to its competitors. (3 reviews) - Users desire **more customization options** for training content and phishing simulations to better suit their needs. (3 reviews) - Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews) - Users find the **phishing simulation features lacking** in cultural context and setup difficulties affect overall effectiveness. (3 reviews) - Poor Video Content (3 reviews) - Course Quality (2 reviews) - Integration Issues (2 reviews) ## usecure Reviews ### 1. Easy to use quality cyber security training and phish simulations. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin K. | Security Guard, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about usecure?** - Easy to use and connects directly to O365. - Highly customizable and frequently coming out with new features. - Very easy to implement. **What do you dislike about usecure?** - Wish you can schedule certain courses youself, instead of relying on auto-enroll. - Would like more variety for Auto-Phish maybe some attachement emails and QR codes. **What problems is usecure solving and how is that benefiting you?** - Gives user training and helps them become aware of potential dangers of phishing. **Official Response from Anna Cunningham:** > Hi Austin, thanks for your positive review! We're glad to hear that you're benefitting from the Microsoft 365 sync and our continuous development of new features. We appreciate your feedback on scheduling certain courses, and the ability for Auto Phish to pick up a wider range of attack types. We will certainly take this into consideration for future product development. - Anna ### 2. Amazing at what they do and great value. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter A. | Tech Tactician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about usecure?** the Policy management combined with the Phishing and trainiging is an amazing differentiator in this area. they have an amazing product and continue to develop it and listen to requests. **What do you dislike about usecure?** Honestly nothing at this point. the service just works and often after setup it just works for months on end with updates and campaigns. it is just amazing. **What problems is usecure solving and how is that benefiting you?** Security Awareness and active phishing of the clients to find the weak link. **Official Response from Anna Cunningham:** > Thank you for your kind words Peter! We strive to provide a seamless and effective service, and we're glad to hear that it's working well for you. - Anna ### 3. Quick setup and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about usecure?** Usecure is a great security awareness training platform. It's quick to setup and roll out to end-users. The training modules are quick to complete and not overly lengthy to complete. Our end-users generally like the content and find it easy to use. **What do you dislike about usecure?** The admin interface can be tough to work in sometimes. It's not always easy to find a report for needed data at times. **What problems is usecure solving and how is that benefiting you?** We needed a quick to implement security awareness trainging product that gave us the customization needed with the automation to let it run mostly hands-off. **Official Response from Anna Cunningham:** > Thanks for your positive review! We're happy to hear that usecure is meeting your security awareness training requirements and that you're benefitting from the customisation and automation features. We understand the importance of an intuitive platform and will take your feedback about the admin interface into consideration for future improvements. - Anna ### 4. uSecure Security prevents a Phishing Tale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about usecure?** The training modules and videos. uSecure makes learning about cybersecurity surprisingly fun and memorable, which means we can actually retain the information and apply it in our daily work **What do you dislike about usecure?** Haven't found much to dislike. It's a great platform. **What problems is usecure solving and how is that benefiting you?** I've used uSecure primarily for security awareness training. It can do an amazing job with keeping up-to-date on the latest cybersecurity threats and best practices. **Official Response from Anna Cunningham:** > We're thrilled to hear that you're enjoying our training modules and videos! We're committed to providing valuable security awareness training for our users, so it's great to hear that usecure is helping you stay up to date with the latest threats and best practices. - Anna ### 5. Best SAT+ Platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about usecure?** Usecure makes SAT and reporting a breeze. This product automates training. My favorite part is the questionnaire in the beginning. This makes sure training is focused on the security gaps each user faces. Implementing usecure is super easy. **What do you dislike about usecure?** There is no integration with our PSA agreements. **What problems is usecure solving and how is that benefiting you?** Automating SAT and phishing campaigns **Official Response from Anna Cunningham:** > Thanks for leaving a review. It's great to hear that usecure has made SAT and reporting easy for you! We appreciate your positive feedback on the gap analysis questionnaire and the ease of implementation. We understand your concern about the lack of integration with PSA agreements and will consider this for future updates. - Anna ### 6. Great product! Great company! Great platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about usecure?** If I'm unsure how to do something, the help center almost always has the answers! If not, Johanna does! This application is wonderful and super great for training clients how to spot phishing attempts! **What do you dislike about usecure?** I don't have any bad things to say about uSecure. **What problems is usecure solving and how is that benefiting you?** Training clients with ease! **Official Response from Anna Cunningham:** > Thank you for your kind words! We're glad to hear that our platform and support team, and in particular Johanna have been so helpful and have enabled you to train your clients with ease. Thanks for the glowing review! - Anna ### 7. Fantastic and well thought through product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about usecure?** Automated and ease of use. Fantastic customer support with lots of great features. **What do you dislike about usecure?** No dislikes that I need to meniton. I've vetted a few products and USecure is a clear stand out. **What problems is usecure solving and how is that benefiting you?** Helping the biggest issue which is end users know what to look for and avoid them getting compromised. **Official Response from Anna Cunningham:** > Thank you for your positive feedback! We're glad to hear that you are benefitting from the features and our support! - Anna ### 8. Very good **Rating:** 4.0/5.0 stars **Reviewed by:** Faical P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about usecure?** Trainning session, phishing parts and user friendly to use it **What do you dislike about usecure?** Some translation is not good regarding trainning session. **What problems is usecure solving and how is that benefiting you?** No comments **Official Response from Anna Cunningham:** > Hi Faical, thank you for your feedback! We appreciate your positive comments about our training sessions, phishing simulations, and user-friendly interface. We understand your concerns about the translations of our training courses and we have taken steps to improve these. - Anna ### 9. User friendly and low maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about usecure?** Very user-friendly. I like that I am mostly hands-off. **What do you dislike about usecure?** Can't really think of anything that I dislike or that doesnt work well. **What problems is usecure solving and how is that benefiting you?** Its bringing security awareness to my users. I am already noticing them to be more cautious when receiving emails that may look suspicious. **Official Response from Anna Cunningham:** > We're happy to hear that you are satisfied with our platform and that it has been helpful for your business's security needs. Thank you for your feedback! - Anna ### 10. Great product, effective and simple to setup **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about usecure?** Simple intergration with 365 for direct injection mail delivery **What do you dislike about usecure?** For the price there are no downsides i would call out **What problems is usecure solving and how is that benefiting you?** Highlighting users who require further training on security requirements and being able to educate them on better security protocols to offer the company better protection. **Official Response from Anna Cunningham:** > Hi James, thank you for your positive review! We're glad to hear that you find usecure to be effective and easy to integrate with Microsoft 365. We appreciate your support! - Anna ### 11. Usecure is an easy way to learn about being safe online! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about usecure?** You may think you know what it fake or a scammer, but , you too can overconfident and let one slip through. Usecure has a simple and fun way to learn about security. **What do you dislike about usecure?** ...........the fact they can actually catch you out :-P Sometimes I feel that I need more fakes sent my way to test me. **What problems is usecure solving and how is that benefiting you?** Usecure helps keep me up to date with the different ways you can be caught out online. Tech communications in particular are forever evolving. **Official Response from Anna Cunningham:** > Thank you for your review! We're glad to hear that you find it easy and fun to learn about online security. We are continuously working on new phishing simulations to reflect emerging cyber security threats, some of which may indeed catch you out! - Anna ### 12. Amazing product backed by an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about usecure?** Amazing product backed by an amazing team providing support where needed. The automation plays a great part in deploying the solution. I also think the pre-populated learning and policy modules are so helpful for any organisation. integration with Office 365 is so easy. **What do you dislike about usecure?** The only downside is you need a Vimeo account to load videos. if you can access your Microsoft Stream videos it would be a perfect tool for any organisation **What problems is usecure solving and how is that benefiting you?** Policy management, user cyber security awareness **Official Response from Anna Cunningham:** > Hi Sandeep, we're glad to hear your positive feedback! Thank you for highlighting the benefits of our automation, pre-populated learning modules, and ease of Microsoft 365 integration. We'll definitely take your feedback about the Vimeo account requirement into consideration for future enhancements. You can also check out our product roadmap to submit your ideas via the messenger live chat. - Anna ### 13. Keeps CyberSecurity in the forefront of peoples mind **Rating:** 5.0/5.0 stars **Reviewed by:** nick J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about usecure?** Easy to use, fun and informative for end users. **What do you dislike about usecure?** Sometimes I find myself rolling my eyes at the simplicity of the modules, but thenI am an IT professional **What problems is usecure solving and how is that benefiting you?** end user education, phising, dark web monitoring, policy and procedure dissemination **Official Response from Anna Cunningham:** > Thank you for your feedback Nick! We understand that as an IT professional, the simplicity of the modules may not always meet your needs, but we're pleased that you find usecure easy to use and fun as well as informative for end users. - Anna ### 14. Solid Training Platform for MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about usecure?** Pricing is pretty great, it's also very easy to use. **What do you dislike about usecure?** The metrics are per client, so it's generally impossible to monitor all client performance without logging into each. **What problems is usecure solving and how is that benefiting you?** Compliance Traning **Official Response from Anna Cunningham:** > Hi Joseph, thanks for your review! We appreciate your positive feedback on our pricing and we're please to hear that you find our platform easy to use. We understand the challenge MSPs have of monitoring client performance and we have passed on your comments to our product team to continue improving our metrics and reporting capabilities. Thank you for your feedback! - Anna ### 15. Very good experience with the technology and the support using the technology. What a great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Ron H. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about usecure?** It's easy for everyone to use despite their technical apptitude. **What do you dislike about usecure?** Nothing comes to mind of what I dislike most about this solution. **What problems is usecure solving and how is that benefiting you?** Human risk management training. **Official Response from Anna Cunningham:** > Thank you for your positive feedback Ron! We're delighted to hear that you find usecure easy to use for all users and that it is effectively solving human risk management training for you. - Anna ### 16. good product **Rating:** 3.5/5.0 stars **Reviewed by:** Juan P. | Jefe de Sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about usecure?** Easy to use and very practical for doing tests **What do you dislike about usecure?** few tools that generate real value on the application **What problems is usecure solving and how is that benefiting you?** Review and really know how the collaborators are in terms of their sense of security. **Official Response from Anna Cunningham:** > Thank you Juan for your positive feedback on the ease of use and practicality of usecure. We understand your concern about the need for more tools to provide value, and we will certainly take this into account for future improvements. - Anna ### 17. usecure offers a great product at a great price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about usecure?** As a cybersecurity consultant, usecure makes it easy to customize phishing email campaigns for our clients. Not to mention, it offers additional features and modules as well. Setup is also simple! **What do you dislike about usecure?** Since using usecure, I haven't noticed any significant or major drawbacks. **What problems is usecure solving and how is that benefiting you?** It is helping us educate our clients' employees on phishing practices and what to look for. It also gives us insight into the effectiveness of our training. **Official Response from Anna Cunningham:** > Thank you for sharing your positive experience with usecure. It's great to hear that the additional features and modules we offer make it a valuable tool for your cybersecurity consultancy. - Anna ### 18. Good cyber security training platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about usecure?** Easy to import Azure/Entra AD Groups and users into the USecure portal. Good variety of cyber security courses. Great phishing injection simulation tool. **What do you dislike about usecure?** User interface is very basic and could do with a facelift. **What problems is usecure solving and how is that benefiting you?** Educating our users on how modern day cyber attacks are carried out and to make sure they're doing what they can to protect their work accounts and devices. **Official Response from Anna Cunningham:** > Thank you for sharing your positive feedback about the ease of importing Azure/Entra AD Groups and users into the usecure portal, the variety of cyber security courses, and the phishing injection simulation tool. We appreciate your input on the user interface and will take it into consideration for future improvements. - Anna ### 19. uSecure make our cyber security awareness training interactive and engaging for users **Rating:** 5.0/5.0 stars **Reviewed by:** Allan D. | Head of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about usecure?** Short videos and user followup functionality **What do you dislike about usecure?** uPolicy does not have any approval processes built in for draft approvals. **Recommendations to others considering usecure:** Just do it :) **What problems is usecure solving and how is that benefiting you?** Cyber Security Awareness Training **Official Response from Anna Cunningham:** > Hi Allan, thank you for your feedback! We appreciate your input about uPolicy and will definitely take it into consideration for future improvements. For any further feature requests and suggestions, please feel free to reach out to us via our chat messenger. - Anna ### 20. Affordable Cyber-Awareness Training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about usecure?** The wide range of training modules and being cost effective for our market. Very easy to implement and use. Great customer support. **What do you dislike about usecure?** Ability to provide different traning modules to different users based upon their cyber maturity and understanding of cyber threats. **What problems is usecure solving and how is that benefiting you?** Cost effective cyber awareness training delivered through our MSSP business model. Clients find it simple to use and understand. **Official Response from Anna Cunningham:** > We're pleased to hear that our cost-effective cyber awareness training is benefiting your MSSP business model and that your clients find it simple to use. We appreciate your feedback and look forward to continuing to support you. - Anna ### 21. Good for users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about usecure?** Very clear videos and easy to consume, very understandable questions and good explanation. **What do you dislike about usecure?** Need to be more trickier with the questions, are easy to get the right answer. **What problems is usecure solving and how is that benefiting you?** Prevent the users to get infected or the information stolen. **Official Response from Anna Cunningham:** > Thank you for your feedback! We're always looking for ways to enhance the user experience, and we'll take your suggestion about making the questions trickier into account. - Anna ### 22. uSecure is the perfect Cyber Security Training platform for small MSP's **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about usecure?** The auto-enrol and auto-phish are one of the best features in uSecure. Automatically assigning user training based on an assessment is exactly what our company needs. Their support is also very helpful and quick to respond and their knowledge base is a great asset. **What do you dislike about usecure?** The lack of more granular controls is disappointing. Being able to give owners of businesses we manage the ability to access uPolicy or look at users within the user menu without us having to give full admin access would be a nice feature to have but currently, it does not have that. Being a US-based company, their support hours don't always line up with our hours of operation. This is a small criticism however as they are overall responsive during their operating hours. I do wish there were more topics on security training. **What problems is usecure solving and how is that benefiting you?** Auto-assigning training and automatically sending phishing out is a huge time saver for a small team like mine. We can't always dedicate the time to manually assign training so this allows us to offer Security Training without having to sink Extra labor hours into doing it. ### 23. Mark Dodds - Teltech ICT U-secure Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about usecure?** The platform has five key components to use which provides value for money. you can concentrate on one area or take advantage of all 5 or combination of all. easy to use and great way to get your users interactive without making them feel like criminals - i love the fact its educational based and helps me keep my users on side and feel part of the solution. **What do you dislike about usecure?** I wouldn't really call it a dislike but the navigation between customer and management portal gets a bit tricky to navigate through. however this is solved by the extensive support papers and timely response of your team. well done Bruno! **What problems is usecure solving and how is that benefiting you?** User awareness. it keeps my team and customer users informed. the benefit of the training is they can easily understand the information without it being to technical and they get 100% involved. the videos and quizes are fun and interactive and makes everyone feel they are part of the solution. ### 24. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Lee S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about usecure?** Been using it for the phishing campaign, we have been conducting for one of our clients. The tool is easy to set up and design realistic-looking spoof emails and websites. Massive choice of pre-created templates makes crafting a campaign easy and in addition creating new ones from scratch is very straightforward. After the campaign has run, the results are displayed individually and from which I will then create a report for my client - since starting to use the tool, the client has always been pleased with the results supplied as well as the 'easy to understand' graphs. **What do you dislike about usecure?** More options for the results would be good. Seems to collect all the results from every campaign to give you a total at the top of the client's page, maybe I'm missing something, but I want the results for this campaign and not the additional test emails I send to ensure that the domains, AV etc. will accept the emails. Creating a folder structure to keep the campaigns in would be helpful. Then, I could identify each one quickly and select all results for analysis without having to immediately filter some out. **What problems is usecure solving and how is that benefiting you?** Our client was the target of a ransomware attack and is understandably nervous about being a target again. We were employed to strengthen and empower the IT team to have confidence in the user's ability and highlight any users requiring additional training. This means that we conduct multiple phishing campaigns on behalf of the IT team and feedback the results to both IT and senior management. ### 25. uSecure is a great platform to train staff and is very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Christian U. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about usecure?** We have found uSecure to be very useful, not only does it come with good knowledgeable courses it also allows us to make our own tailored to our business. We can also put our own polices on there for our staff to read through and electronically sign them, to show they have acknowledged it which is saving us allot of time. It is easy to track what has and hasn’t been completed by each user. The phishing exercises are good and have opened the eyes of our users to show what a phishing email looks like and how to avoid opening them. The customer service has also been really helpful as they are always willing to help and show you how to use it and take and implement suggestions that are made. All in all we are very happy with the service they have provided. **What do you dislike about usecure?** Not being able to send certain segments certain courses that we have built ourselves automatically and not being able to only send certain uSecure training to certain segments as not every course is relevant to all our users and you can only turn courses on or off for all users. **What problems is usecure solving and how is that benefiting you?** Making training much more efficent, our users are now much more aware of what phising emails look like and how to avoid them. Its making it easy to track who has and hasnt signed our policies and therefore making it easier to chase who needs to do it. ### 26. A superb Security Awareness Training offering, and excellently priced **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Managing Director ● IT Support ● Modern Cloud Technologies ● Consulting ● Security, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about usecure?** Integrates with Office 365 to pull out user info automatically. MSP features for managing multiple tenants. Easy white-labelling. Good, simple, no fuss content. Very eductional, even for those of us who think they know it all! They are quick on development requests and listen to those of us that pay the bills. **What do you dislike about usecure?** Some of the courses are a little generic or vague and could do with being updated. Infosec threats change, grow, and we get subjected to them every day; the amount of Royal Mail phishing texts I get are insane. It would be good to get specific examples, rather than just "someone might send you a message to get you to do something" -- specifics are more likely to get stuck in our heads that we can learn from. **What problems is usecure solving and how is that benefiting you?** As an MSP, I can reduce my problems and my clients' vulnerability profiles by training them, and usecure is great for that. Of course, it only works if the people in question want to be trained, but that's up to the business owners to sort that bit out! ### 27. Simple, customisable, great for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. | Cyber Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2023 **What do you like best about usecure?** Active product development is great to see above everything else. Super-easy muti-tenanting and customisable white-labelling options is also great. And at the end of the day, it does what is says on the box - phishing sims and user training (plus some more things we don't use much) **What do you dislike about usecure?** Some new email campaigns or landing pages would be great - things like M365 consent phishing would be a good start. We can build this ourselves using the landing page builder which is great, but would be great to see that built-in. **What problems is usecure solving and how is that benefiting you?** uSecure is a simple to use Phishing Sim and User Training platform (plus policy management and dark web monitoring which we don't use a whole lot) that is great for MSPs, with whitelabelling and multi-tenant functionality that makes it much easier to use than other options ### 28. Easy to use and provides exactly what we are looking for, with great support behind the product **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about usecure?** How easy it is to get up and running, it integrates with Microsoft 365 so creation of a company and users is easy. Auto-enrol and Auto-Phish allow the product to run by itself without much interaction. **What do you dislike about usecure?** Reporting is probably what I dislike the most, although it does provide a decent report I think it could be improved. We tend to have clients calling us querying parts of the report, they have also asked for breakdown of courses/gap analysis results but this only seems to be possible by manually exporting excel spreadsheets and sending. **What problems is usecure solving and how is that benefiting you?** It is educating users on all areas of Cyber Security - this is helping to create a much more secure environment. This is benefiting us as it means we are less likely to receive a call about someone clicking on something they shouldnt have and having to remediate! ### 29. Cyber Training Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about usecure?** Easy to use, support is really good and the team get back to you promptly **What do you dislike about usecure?** More training scenarios, try to diverse the training. **What problems is usecure solving and how is that benefiting you?** Staff training and awareness **Official Response from Anna Cunningham:** > We're pleased to hear that you find our platform easy to use and that our support team is prompt in their responses. Your feedback on the need for more diverse training scenarios is valuable, and we are dedicated to enhancing our training content to better address the needs of our users. Thank you for sharing your thoughts with us. - Anna ### 30. Kevin's review for usecure **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about usecure?** Very helpful staff and very easy to navigate through the UI. It has an amazing thing called risk assessment which can give customers an insight on how they are currently and how they are in the future! **What do you dislike about usecure?** Not enough phishing and course templates. The reporting needs to be adjusted a bit to be easier to read and make it simple for customers to understand. This all comes in time but needs to be fixed. **What problems is usecure solving and how is that benefiting you?** Helping strengthen the security of some of our customers. I have noticed that a lot of staff aren't secure enough and using usecure they are able to secure themselves. Their training comes in handy with a lot of insurance companies requiring it, and a lot of users are providing positive feedback in regards to these! **Official Response from Kerryn Zendera:** > Thanks for the 5-star review, Kevin! We're so glad to hear that features like risk assessments and our support team have made a strong impact. Since your feedback, we’ve expanded our course and phishing template libraries and introduced the Report Hub to make reporting more digestible for customers. We appreciate your input—it helps shape the platform as we grow! ### 31. Simple templates and content creator to send phishing emails to your staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Lachlan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about usecure?** Usecure allows you to easily create templates to send phishing emails to your customers. Their monthly billing based on usage is the only one we could find in its class. They provide simple guides to allow you to whitelist these emails in your chosen email server. **What do you dislike about usecure?** Since Usecure is a that's not based in Australia, it can sometimes not cater to the Aussie market, as well as overseas. This has been much improved with AU base templates and .com.au domains being implemented. **What problems is usecure solving and how is that benefiting you?** Usecure allows us to test end users' risk to the business by sending whitehat phishing emails to the end users and checking if they click on them. This allows us to verify that they're following security best practices and company policies. ### 32. Peace of mind and a lot of time saved **Rating:** 5.0/5.0 stars **Reviewed by:** Thiruvadinathan A. | virtual CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about usecure?** Very easy to configure. roll out, and use. Pre-built short training modules and assessments come in very handy to raise user security awareness periodically. Users also like as the modules are short and can be taken up at any time. **What do you dislike about usecure?** Gap assessment questionnaire is bound to be a lengthy one due to its purpose. For some users, the time it takes to complete the gap assessment seems to be a bit less motivating. **What problems is usecure solving and how is that benefiting you?** Usecure helps raise the bar when it comes to keeping users well aware of diverse security threats and simple mitigations at user level to safeguard their credentials and organizational data. It extremely simplifies the security awareness creation and assessment program by helping save a lot of time. ### 33. Very good human risk platform that really works for MSPs/MSSPs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about usecure?** I have used other similar services, but for an MSP efficiency is key. uSecure is easy to setup, easy to manage and highly automated, I dont need to to spend a lot of time on the upkeep and it really does recude human risk. Portal is slick. User guides are bulletproof. Support is Solid. Easy to setup. Highly automated. They listen to feedback and implement new features when you request them. uSecure just get better and better as years go by. **What do you dislike about usecure?** The Phishing templates and Landing pages are 'easy' I'd like more difficult templates and landing pages that really challenge a busineses with a mature security level. **What problems is usecure solving and how is that benefiting you?** It is reducing human risk and lowering the changes of Cyber Attack. Staff/Customers are learning the threats they are likely to face. In SMBs, uSecure usually introduces a new threat type or concept, which leads to the introduction of new policies. It even gets them started with uPolicy! ### 34. U-Secure why it is great and helping to aid businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about usecure?** I like the functionality around the product. It is easy to use and extremely user friendly. The Phishing simulation tool is also a great help in being able to boost and help get prospects across the line. The scorecard reporting is also extremely handy. As it can help give top level reviews on organisations security whilst being easy for those not quite tech literate to understand. **What do you dislike about usecure?** Some times there are issues with the landing page builder. Some times its simplicity can be its downfall. As it is designed to be used by those who may not have any experience with graphic work. There are a few bugs that happen, as well as resolution scaling issues. However support is always on hand to help assist in whatever way they can. **What problems is usecure solving and how is that benefiting you?** It is helping to secure business and aiding us in alerting and making our customer base aware of the emerging threats. How being secure is no longer just a case of making sure you have MFA enabled. Yet making sure the user knows all of the risks. ### 35. uSecure is a powerful cyber training & policy tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about usecure?** uSecure provides you with a comprehensive platform for staff & customers. Its powerful uPhish portal provides an effective phishing campaign and backs it up with relevant and up-to-date training via uLearn! The uPolicy portal allows greater policy control, auditing and ensure that all new and existing staff have the information that they need. **What do you dislike about usecure?** Love the end user portal but wish it came with additional security (such as MFA) like the admin portal. Also some of our customers would like to be able to have an admin user but they can only be admin on selected portals (ie you can be an admin for uPhish but not for uPolicy). **What problems is usecure solving and how is that benefiting you?** uSecure provides an autoPhish feature, meaning the administrator doesn't have to develop a new campaign every month. The campaign output reporting and end-user portals also allow our customers to view their own progress and (for the admins) view the company's progress as a whole. This has significantly reduced the administration we used to face each month to put together reports and feedback for our customers. ### 36. User awareness and training for the WIN! **Rating:** 5.0/5.0 stars **Reviewed by:** Max C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about usecure?** User training and awareness is helping keep my customers one step ahead. Along with the phishing simulations, this tool helps keep our customers up to date and aware of the risks out there! **What do you dislike about usecure?** Nothing! easy to setup and even easier to sell. This tool is so important now in our stack to keep customers safe and secure! Cannot recommend highly enough! :) **What problems is usecure solving and how is that benefiting you?** This helps train users while also testing their awareness with phishing simulations. With the number of remote users in organisations this gives us a great automated way to get training to people. We can report on their performance and see the weak points ### 37. Super simple solution for a highly complex problem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about usecure?** Rapid deployment (10-15 minutes). I love that each user gets their own customized training schedule based on their knowledge. No more having to guess what the users need like other solutions. The four solutions give a completely holistic approach to User Awareness Training. Support is second to none. Online chat with a live person in under 3 minutes most of the time. It is amazing. **What do you dislike about usecure?** I cannot think of anything I do not like about this solution. **What problems is usecure solving and how is that benefiting you?** As we all know, user awareness in cyber security is often lacking, and hackers know it. Staff must have the proper cyber security training to understand the risks they may pose to the business. Usecure makes this super simple by providing topic-specific training to each individual based on what they know and especially don't know. It then starts training on their weakest points first to bring up the overall company protection rapidly. With insurance companies now insisting on User Awareness Training this fills that gap perfectly. How do I benefit? As Usecure focuses on automation, I can have the company up and running in minutes with perfect accuracy, knowing that the users will get the training they need. It takes all the guesswork out of having to work out what modules I need to send out to every user. It saves me time and provides the right service we need. ### 38. Great product to check staff training and provide more training **Rating:** 4.0/5.0 stars **Reviewed by:** Jason L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about usecure?** How easy it is to check if staff aren't being careful with emails and assist customers with getting their staff up to date with phishing scams while constantly testing staff. Easy to enroll staff into training and check if they have completed the courses. **What do you dislike about usecure?** Training module videos sometimes appear too small for some users, it should scale with screen size. More videos would be good too as we notice staff score better with videos then plain text. **What problems is usecure solving and how is that benefiting you?** Ensuring staff know about phishing and training staff is more manageable than before. Customers often aren't aware of how bad some staff can be before the testing is performed. ### 39. Easy to use, flexible and great feedback from our users **Rating:** 4.5/5.0 stars **Reviewed by:** Daryll H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about usecure?** I like that a gap assessment is completed first, and then uSecure allocates small bite-sized training courses that users can complete around their working day. Feedback from users is good and we also sync from AD so new users get enrolled automagically. Love it! **What do you dislike about usecure?** If you don't complete the training when it comes out, courses build up. That's a people management issue though so I recommend you use the manager reminder feature to ensure people keep on their toes. **What problems is usecure solving and how is that benefiting you?** Mandatory security awareness training mainly to meet our ISO 27001 objectives. Our old platform required a shed load of administration, where as uSecure is more set and forget. ### 40. Intersteing service for begginers but there is many things to improve **Rating:** 2.5/5.0 stars **Reviewed by:** Melwyn R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about usecure?** "Personalized" content according to level of each user Admin console Monthly subsrciption Including tests, policys, breachwatch etc. Competitors seems to be better and more expansive **What do you dislike about usecure?** Initial test rigged Too obvious questions Poor quality videos and too few videos in french (especially for high level users) Phishing campaigns too difficult/long to set up for many administrators **What problems is usecure solving and how is that benefiting you?** For me it's a way to learn some tips. I mainly answer with my function of Sales Director : for my clients it's a way to form their users to cybersecruity, to manage this and to organize phishing tests. ### 41. Great visibility **Rating:** 5.0/5.0 stars **Reviewed by:** nathan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about usecure?** The dashboards provide great visibility of who has opened and been compromised and the template e-mails make deployment of the solution to the customers fast and effective without having to reinvent the wheel. The free course catalog is also a nice addition. **What do you dislike about usecure?** Demo data would be a nice addition to the platform when showing potential new customers. Having to use our own data is risky. Think a few months with some accounts compromised/courses enrolled etc would be nice. **What problems is usecure solving and how is that benefiting you?** User security training to educate and protect customers. For us, it is providing a value add to our customers. To have it all contained within one dashboard is a huge timesaver. ### 42. Top-notch corporate awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about usecure?** Very easy to set up thanks to the M365 integration. The support from the usecure team is perfect. The ulearn videos are short and well appreciated by our employees. The tracking of each person's progress is quite well done. **What do you dislike about usecure?** The initial placement test of uLearn is a bit long. Even though it is necessary, it hinders adoption by the staff. uBreach lacks features. For example, one cannot "resolve" a detected issue. It is, for instance, less comprehensive than Insecureweb. **What problems is usecure solving and how is that benefiting you?** usecure allows us to continuously manage staff awareness of IT security. When a new employee (or even an intern) joins the company, they automatically receive a positioning test. Then, we have set up a training session per month for each person. ### 43. Cybersecurity training and readiness **Rating:** 5.0/5.0 stars **Reviewed by:** Emil L. | Business Area Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about usecure?** In today's threat landscape, cybersecurity training and readiness are among the most important factors in protecting organizations' data. uSecure has a very good and flexible service where you can both train the workforce with animated videos and courses, as well as simulate phishing attacks. Simulating attacks via e-mail is central to security as most successful attacks take place via e-mail. The tool is easy to use, and everything is presented clearly to the administrator. **What do you dislike about usecure?** Nothing really. The service is just uncomplicated. **What problems is usecure solving and how is that benefiting you?** uSecure helps out to mitigate the threat from email attacks ### 44. Usecure has been great for providing security awareness training to my clients **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about usecure?** Ease of use. Lessons are short and enjoyable for end-users "Set it and forget" automatic training makes managing easy. Multi-tenant portal to manage clients as the MSP, but can also give customers ability to manage own domain. Reporting is very useful. Overall, a much better product to use and better value than competitive products I've used in the past. **What do you dislike about usecure?** only negative is waiting for the ability to have breach notifications emailed when detected. **What problems is usecure solving and how is that benefiting you?** teaching users about a range of security issues. Helps customers teach staff that security is everyone's responsibility. ### 45. A complete platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ghislain M. | Dirigeant et Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about usecure?** Usecure allows us to effectively educate the end users of our customers. The impact is strong, the possibility of providing them with an IT charter is brilliant. Phishing campaigns are very effective and customizable! The automatic search for compromised account is also very useful **What do you dislike about usecure?** Nothing ! The product is just amazing, it is alive and continues to evolve! Our contact is very responsive **What problems is usecure solving and how is that benefiting you?** It reduces the computer attack surface because my customers are aware. IT charters are signed and known **Official Response from Kerryn Zendera:** > Hi Ghislain, thank you for sharing your positive experience with usecure! We're glad to hear that our platform is helping to reduce the computer attack surface for your customers and that you find our phishing campaigns to be effective and customizable. - Kerryn Zendera ### 46. Excellent Customer Service & Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Katya E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about usecure?** The interface is so easy to use and it is very user-friendly. The courses are tailored according to the results of the initial gap analysis meaning not every user will be getting the same material at the same time. **What do you dislike about usecure?** I would like them to incorporate user reports that are easier to view and export, other than to csv files, and the ability to run additional breach scans on personal addresses that link to high members of staff, would be a great feature. **What problems is usecure solving and how is that benefiting you?** We use it for several customers to send out regular phishing simulations, and occasional spear phishing simulations as well as the course content. this si something we have been pushing to customers as it is key for security. ### 47. Fantastic Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about usecure?** Usecure is very easy to set up and manage. The training content is great and it is very easy for users to take the courses. Usecure also has a great prospecting tool, making it easy to show businesses their cyber risk. **What do you dislike about usecure?** - There could be better reports for us to use at QBRs. The font is small and thin, so screen shots in our powerpoint presentations don't look the best. - We really need alerting for when new items are found on the dark web for existing clients. End users can't be and shouldn't have the responsibility to monitor this. The MSP should get the alert. **What problems is usecure solving and how is that benefiting you?** Cyber security awareness training, phishing simulations, dark web scan, prospecting tool. ### 48. Best Phishing Simulation Solution, I have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Cyber Security Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about usecure?** The Phishing Simulation is excellent and easy to use, and the learning content and the Breach report that comes with it are of pure value. The ability to create and store Organizational policies sets it apart from the rest. **What do you dislike about usecure?** The only thing I dislike is that I didn't find it sooner. **What problems is usecure solving and how is that benefiting you?** Our customer often has issues with getting compromised via Phishing attacks. uSecure has helped us create awareness with our customer base and made Security training so much easier and more beneficial. ### 49. Easy Security Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Martin V. | ICT Customer Support Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about usecure?** The simplicity of how the training work. How insightful it is and how it is presented to not only use it in work life but also in your private life. Also, the excellent and prompt support by the team of uSecure. **What do you dislike about usecure?** Report ing in uSecure can still be improved **What problems is usecure solving and how is that benefiting you?** Identifying suspicious emails. Password importance and keeping passwords safe. Getting user more aware of how much more secure the work place and private life can be by follow training. ### 50. Positive experience thanks to customizable policies, user education & automated reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about usecure?** usecure provides a centralized dashboard that allows us to manage all our clients' human security management (HSM) needs in one place. This means that we can easily monitor and manage all our clients' HSM security settings, without needing to switch between different tools or logins. **What do you dislike about usecure?** Lack of integration with our RMM and PSA tools. This require manual workflows or reduces the overall effectiveness of the platform **What problems is usecure solving and how is that benefiting you?** Cost effective and automated tools to assist deployment, management and reporting of Human Risk Factors for our customers ## usecure Discussions - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for) - [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-06+12%3A33%3A03+-0500&secure%5Bsession_id%5D=c1f3ba3b-0276-4cf2-ab04-b8dcad0c630f&secure%5Btoken%5D=f23d6849295ce62ab0ffd9cbc5b8aecfdc8f2778b287990d2279f16a5912fc3c&format=llm_user) ## usecure Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## usecure Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top usecure Alternatives - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,357 reviews) - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)