# usecure Reviews **Vendor:** usecure **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 328 ## About usecure usecure is an automated Human Risk Management platform that helps MSPs and internal IT teams rapidly reduce employee cyber risk. Deploy adaptive security awareness training, run realistic phishing simulations, monitor exposed credentials on the dark web, and manage policy acknowledgements from one place. Designed for fast rollout and low admin, usecure streamlines compliance, improves user behavior, and proves ROI with clear reporting. Flexible monthly billing and multi-tenant management make it a natural fit for MSPs supporting multiple clients. Trusted by 1,500+ MSPs and 500,000+ end users worldwide. Customers report lower phishing compromise rates and higher security awareness, with setup in minutes and no minimum contracts. Key capabilities include: - Adaptive training tailored to each user’s risk profile - Automated phishing tests with customizable templates and reporting - Proactive domain and credential monitoring with actionable alerts - Centralized policy management with tracking and eSignatures - Multi-tenant, cloud-based management for MSPs, plus integrations with Microsoft 365 and Google Workspace ## usecure Pros & Cons **What users like:** - Users value the **ease of use** of Usecure, noting its simple setup and user-friendly experience. (36 reviews) - Users find the **easy setup** of Usecure impressive, allowing for quick implementation and integration with Microsoft 365. (17 reviews) - Users value the **phishing simulations** of usecure for enhancing security awareness and managing human risk effectively. (15 reviews) - Users value the **easy deployment of security awareness training** with usecure, enhancing engagement without burdening IT teams. (15 reviews) - Users value the **rich educational content** of uSecure, enhancing cybersecurity awareness through engaging training modules and resources. (14 reviews) - Threat Detection (13 reviews) - Users find **training efficiency** impressive, with quick, easy modules that enhance understanding and engagement. (13 reviews) - Insights (12 reviews) - Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (10 reviews) - Aware (9 reviews) **What users dislike:** - Users are frustrated by the **insufficient information** in reporting features and cultural context in phishing simulations. (8 reviews) - Users find the **reporting inadequate** , experiencing confusion in organization and occasional bugs that complicate usage. (7 reviews) - Users find the **reporting poorly organized** and sometimes confusing, impacting their experience with the platform. (7 reviews) - Users find the **phishing issues** concerning, citing difficulty in setup and lack of cultural context in simulations. (4 reviews) - Users note the **lack of features** , particularly in reporting and content localization, hindering overall effectiveness. (3 reviews) - Users find the **learning curve steep** , citing unintuitive features and a challenging admin interface as drawbacks. (3 reviews) - Users feel there is a lack of **customization options** , especially for user pages and training modules. (3 reviews) - Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews) - Poor Video Content (3 reviews) - Repetitive Content (3 reviews) ## usecure Reviews ### 1. Vital for Training, Easy Setup and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Edemir M. | Business Support Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about usecure?** I initially used usecure for information and security training and it's a critical component of how we share new training material, including bespoke training. I also find it great for additional training like bullying and harassment. I appreciate that it allows us to have a centralized place for all our training records, which is fantastic for demonstrating to auditors during ISO accreditation audits. I find usecure easy to use, and the courses are more enjoyable with easy-to-digest content. The initial setup of usecure was very easy. **What do you dislike about usecure?** The reporting mechanism still feels clunky and it could be more intuitive to have a way to see what courses have been sent recently, across all users. I'd like to have a course that has been sent, then through a drop down, see the users that have been enrolled and be able to filter only the ones that haven't completed the course. **What problems is usecure solving and how is that benefiting you?** uSecure centralizes our training records, making it easier for audits, and provides enjoyable, easy-to-digest courses. **Official Response from Kerryn Zendera:** > Hi Edemir, thanks for your review! We're glad to hear you find usecure easy to use and that our interactive videos and training content are making a difference in improving compliance and security awareness. It's great to know that our platform is meeting your expectations. If you ever have suggestions or feedback on how we can make it even better, we'd love to hear from you! Thanks again for choosing usecure to support your infosec training. ### 2. Straightforward Phishing Simulations with Great Integrations and Strong Value **Rating:** 5.0/5.0 stars **Reviewed by:** Farrukh B. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** Straight forward platform for Phishing Simulation, testing and policy management. User Interface is good. Has good integration with Microsoft 365 and Google Workspace. Very easy to configure phishing simulations and gather information. Lots of built in templates to use. Moreover the platform is regularly updated and the team behind the product is approachable and easy to work with. Happy with the pricing of the product compared to some of the other products out there. Lot of value for what we pay. **What do you dislike about usecure?** Would like the getting started guide to be more detailed and more flexibility and clarity about how the simulations are done. **What problems is usecure solving and how is that benefiting you?** usecure helps us with regularly testing our human workforce for security and training. entire process of end to end human testing and training is handled via usecure. We also utilize the policy module to gather signatures on our policies. ### 3. Cyber Awareness and Compliance Training Suite with Custom options **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Jira administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about usecure?** The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses." **What do you dislike about usecure?** The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful." **What problems is usecure solving and how is that benefiting you?** Our primary challenge was that staff security awareness was inconsistent across the organisation people had varying levels of understanding when it came to recognising threats like phishing, which left us exposed to human error. usecure has allowed us to roll out structured, ongoing training to our whole team in a way that's manageable at our scale. The result has been a more security-conscious workforce, and we've seen a noticeable reduction in the risky behaviours that can lead to incidents. Having visibility through the reporting tools also means we can identify where gaps still exist and address them proactively, rather than waiting for something to go wrong. **Official Response from Kerryn Zendera:** > Hi Jason, thank you for sharing such a thoughtful review. We’re really pleased to hear the custom course builder has helped you create training that feels more relevant to your organisation, policies, and tone, and that this has had a positive impact on engagement and awareness across your team. We also appreciate the honest feedback on animation support and video hosting. We understand how important flexible, engaging content is when building effective training. We’ll make sure this is passed on to our team. Thanks again for taking the time to share your experience. If you’d ever like guidance on getting more from the custom course builder, or support with your training setup, please feel free to get in touch, we’d be happy to help. ### 4. Effortless Phishing Campaigns and Training **Rating:** 4.0/5.0 stars **Reviewed by:** Valerio F. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about usecure?** I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simple to focus on what really matters without wasting time on admin work. I'm not losing hours understanding how it works out as there is no learning curve, even for my colleagues who can complete their training without complaining. The initial setup was very easy thanks to the documentation. **What do you dislike about usecure?** I'd like more AI help, for example, to craft my custom training tailored for my company. **What problems is usecure solving and how is that benefiting you?** I use usecure for easy awareness training and phishing campaigns, saving time without crafting my own resources. It's user-friendly with no learning curve, allowing my team to focus on important tasks without admin hassle. **Official Response from Kerryn Zendera:** > Hi Valerio, thanks for sharing such detailed feedback! It’s great to hear that you’ve found usecure simple to set up, cost-effective, and easy for users to navigate, and we love that the course library and multilingual phishing templates have been a highlight. Your note on auto-enrolment is really helpful. Once configured, courses can be automatically assigned based on groups or rules, but we appreciate it can take a little time to discover the most efficient setup. If you’d like a quick walkthrough or help fine-tuning automation, our Account Managers would be happy to jump on a call. We’re glad usecure is helping you train people and show compliance with confidence. Thanks again for sharing your experience. ### 5. Automation and Ease with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Michael M. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about usecure?** I like the ease of use and clean UI of usecure. Its automation of learning and phishing attempts is a significant advantage, especially as an MSP because it allows for a hands-off experience once I set up my custom settings. The initial setup was fairly simple, which I appreciate. **What do you dislike about usecure?** Ulearn - No admin or managed oversight into what questions people got wrong, so you can see if it's a question issue or you need to dive deeper into staff training. Highlight in the portal what training is part of the Uphish process. Build a schedule for not automated content. Ubreach - End users can't see the passwords, that is outrageous, creates more work for IT admins. Uphish - Different forms other than email. **What problems is usecure solving and how is that benefiting you?** I use usecure for managed learning and simulated phishing attacks, which removes admin tasks for an MSP. The automation makes it hands-off after setup, and the clean UI enhances ease of use. **Official Response from Kerryn Zendera:** > Hi Michael, thanks for taking the time to share this feedback. It’s really useful to hear where the platform is working well for you, and where there are areas that could be improved. We’re glad to hear the clean UI, ease of use, and automation have been a positive part of your experience, especially from an MSP perspective. I’ve passed your feedback on internally for review. In particular, the points around deeper admin visibility into learning performance, clearer visibility of how training is linked to phishing workflows, more flexibility for scheduling manually assigned content, broader phishing simulation options, and reducing admin effort in breach-related workflows are all valuable areas for us to consider. Feedback like this helps inform our product roadmap, so it’s appreciated. If helpful, I can also point you toward the current help centre guidance for some of these areas in the meantime. ### 6. Seamless Microsoft 365 Integration and AI-Driven Security Training That Saves Hours **Rating:** 4.5/5.0 stars **Reviewed by:** Joan C. | Técnico de sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** What stands out most about usecure is its seamless balance between advanced automation and an incredibly intuitive UI/UX. From an administrative perspective, the Microsoft 365 integration is flawless, allowing for automated user syncing that saves us hours of manual data entry every month. The Auto-Enrol feature is a game-changer for our workflow; it intelligently identifies individual security gaps and assigns tailored micro-learning modules without any manual intervention. The performance of the phishing simulations (uPhish) provides tangible data on our human risk, delivering a clear ROI by significantly dropping our compromise rates. Furthermore, the uPolicy feature simplified our onboarding process by digitizing policy approvals in one central hub. It’s a powerful, AI-driven intelligence tool that makes complex cybersecurity training accessible and engaging for every employee, regardless of their technical background. **What do you dislike about usecure?** Gemini has said Despite being an excellent tool, what I like least is that the advanced customization of phishing templates (uPhish) can be a bit limited if you're looking for an extreme level of detail or very specific fields outside of the standard. Additionally, although the UI/UX is impeccable, the reporting and analytics section sometimes feels somewhat rigid; I would like to have more freedom to create custom dashboards or export data with more granular filters without having to navigate through so many menus. Lastly, the content library of uLearn is of high quality, but the frequency of updates for new topics specific to industrial niches could be faster to keep up with the latest threats in highly specialized sectors. **What problems is usecure solving and how is that benefiting you?** Gemini has said that usecure is designed to target the weakest link in the cybersecurity chain: the human factor. Instead of focusing solely on firewalls or antivirus, it addresses the behavioral issues that expose companies. **Official Response from Kerryn Zendera:** > Thank you for your review. We’re really pleased to hear the Microsoft 365 integration, automated enrolment, phishing simulations, and policy management features have been valuable for your team. We also appreciate the feedback on phishing template customisation, reporting flexibility, and content coverage for more specialised sectors, and we’ll share this with our team. Thanks again for taking the time to share your experience with usecure. ### 7. Effortless Security Training with Real Phishing Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about usecure?** I use usecure for phishing simulations, data security training, and health and safety training. I find the automated training helpful as it allows us to easily track who has completed their assigned training. The automated phishing emails are great because they require no manual intervention from us. I particularly enjoy the funny and informative videos in the training courses, which keep things light while effectively communicating the message. Also, using real phishing examples in emails increases the challenge, which I appreciate. The integration with Outlook works well for us. Initially, it was very easy to add everyone by importing them from a spreadsheet. Although using the API with our custom software was a bit challenging at first, once it was working, it functioned really well. **What do you dislike about usecure?** The create your own courses feature could add some more features such as adding videos from different sources such as Youtube. Being able to customize the font would be great. **What problems is usecure solving and how is that benefiting you?** I find usecure automates training and easily tracks who has completed it, and the automated phishing emails save us time by being hands-off. **Official Response from Kerryn Zendera:** > Hi Anthony, thank you for your review. We’re really pleased to hear the automation, phishing simulations, training content, and Outlook integration have been working well for you, and that usecure is helping make training easier to manage and track. We also appreciate the feedback on custom course creation, especially around video sources and font customisation. We create our training and animation content in house, so if you’d be open to sharing more detail on the kind of content or flexibility you’d like to see, please feel free to reach out via chat or to your Account Manager and we’d be happy to pass that on to the team. Thanks again for taking the time to share your experience with usecure. ### 8. Our experience has been exceptional good. **Rating:** 5.0/5.0 stars **Reviewed by:** Tumane M. | CSIRT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about usecure?** I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics. **What do you dislike about usecure?** I'm not sure if there is anything. Maybe if we could use our own domain names for the testing user accounts instead of those suggested by usecure. **What problems is usecure solving and how is that benefiting you?** uSecure is solving the problem of inadequate cybersecurity skills, and the users are benefitting greatly as now, they are able to make wise decisions and know when to engage technical support. **Official Response from Kerryn Zendera:** > Hi Tumane, thanks for the great review! We're so pleased to hear usecure is helping your users build real-world cyber skills and that features like phishing simulations and breach alerts are adding value. Really appreciate the feedback around custom domain names—we’ll pass that to our product team. Feel free to reach out to your account manager if you'd like to explore this further! ### 9. Automated Security Training with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about usecure?** I love that usecure is automated as heck! Most things are set-it-and-forget-it but also offer a way for me to manually assign tasks and create custom phishing simulations. The onboarding process is fairly easy and simple to set up. Any issues we have are addressed easily in documentation and support response. The flexibility of pricing and ease of use for onboarding, as well as the less hand-holding needed for our clients on the creation of content and campaigns, stand out. Usecure is very much automated in these ways, making the initial setup easy as pie. **What do you dislike about usecure?** Phishing Simulations could offer more intuitive or advanced customization on a per user basis - such as AI enhancement. I also would love to get better reporting. As is, it's OK - mostly what you need. But further breakdowns, like a question by question analysis of custom content made using the Course Builder, would be helpful to better tailor our clients' internal content testing. **What problems is usecure solving and how is that benefiting you?** usecure streamlines our Security Awareness Training and Phishing Simulations, automating tasks and reducing manual effort while ensuring ease of use for onboarding and content creation. ### 10. Effortless Security Training with Automated Simulations **Rating:** 4.0/5.0 stars **Reviewed by:** Tobias G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about usecure?** I use usecure for security awareness training and appreciate how it educates users about cybersecurity best practices and keeps them informed about potential threats. It has improved our overall security awareness by making users more conscious of common threats like phishing and social engineering. Managing and automating training is much easier with usecure, saving time while ensuring everyone stays updated with the latest security practices. I really like how easy it is to use and manage. The automation features are great, especially for assigning training and running phishing simulations without much manual effort. These features save a lot of time and effort because everything runs automatically based on predefined rules, and phishing simulations can be scheduled and customized in advance, ensuring continuous testing without extra work on our side. The initial setup was very easy. **What do you dislike about usecure?** One area that could be improved is the training content. While it's generally useful, expanding it or making it more dynamic and engaging would help users get even more value from the platform. **What problems is usecure solving and how is that benefiting you?** usecure improves security awareness by making users conscious of threats like phishing. It makes training easier to manage and automate, saving time and keeping users updated. ## usecure Discussions - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for) - [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews/usecure-review-12662185?section=pricing&secure%5Bexpires_at%5D=2026-05-30+16%3A42%3A35+-0500&secure%5Bsession_id%5D=537cf2b5-3f12-44d3-b8a4-ecf057783f69&secure%5Btoken%5D=0524f4466572b843270f9d2714ee8a49dd6ef46066d23d90d6350a84869155a2&format=llm_user) ## usecure Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## usecure Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top usecure Alternatives - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,353 reviews) - [Proofpoint Security Awareness Training](https://www.g2.com/products/proofpoint-security-awareness-training/reviews) - 4.5/5.0 (327 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)