What I like best about US Dedicated is the predictable bare‑metal performance and deep custom security controls, something we badly needed after a bad experience with our former OVH hosting. Last year during our downtown residential complex project, dozens of our architects tried accessing virtual workstations at the same time to pull up multi‑gigabyte BIM models ahead of a key client presentation. Our old shared‑infra setup suffered severe lag; one senior architect’s model crashed mid‑demo, and we nearly messed up a multi‑million‑euro client pitch. After switching to US Dedicated, that exact same heavy‑load scenario no longer causes slowdowns, there is no noisy‑neighbor interference from other tenants, so our design team can open huge blueprint files reliably under tight deadlines. I also really like how open the portal is for building custom security setups. I can craft granular firewall rules, roll out our own encryption agents, and lock down every access point exactly to our firm’s internal security policy. We went through a mandatory third‑party security audit last spring, and the built‑in SOC 2 Type 2 audit logs from US Dedicated saved me countless hours. Previously with OVH I had to manually compile scattered log fragments for weeks to satisfy auditors. While it still demands lots of manual configuration on our end, the consistent hardware performance and configurable security make it a core piece of our disaster‑recovery and remote‑workstation stack for our Berlin architecture firm. Review collected by and hosted on G2.com.

The biggest pain points for me revolve around missing EU‑GDPR tooling and broken identity interoperability, and I have run into real near‑miss incidents because of these gaps. We do not get any pre‑built GDPR configuration templates in the admin portal. A few months back when I spun up an additional backup instance for our new hospital‑construction project, I almost provisioned it outside European regions. There was no warning prompt, I only caught the misconfiguration while double‑checking settings late in the workday. If I had missed that mistake, confidential client blueprints and signed NDAs would have been stored outside EU jurisdiction, putting us at risk of compliance fines. On top of that, there is zero native Azure AD integration with our Microsoft 365 environment. We have to maintain completely separate local user accounts inside US Dedicated. We had an incident where a senior draftsman left our company; I deactivated his M365 profile but completely forgot to disable his US Dedicated local account for over two weeks. Fortunately he never attempted to log in, but it was a major security scare for our IT team. Having to manage user permissions across two disconnected systems creates constant administrative overhead and avoidable human‑error risks for our small two‑person IT team. Review collected by and hosted on G2.com.