MG
Owner
Mid-Market (51-1000 emp.)
"Upward365 - EXCELLENT CUSTOMER SERVICE"
5/5
What do you like best about Upward365 Performance Management & Engagement Suite?

We’ve had a great experience with Upward365. One of the things I appreciate most is how flexible the system is. Instead of feeling like we had to change our processes to fit the software, Upward365 has been flexible enough to work with the way we actually run our business. It has helped solve so many issues!

The implementation was super fast and we were able to get things moving quickly and without complications.

Their customer service has probably been one of the biggest standouts. They’re responsive, easy to work with, and genuinely listen when we provide feedback. I especially appreciate that the conversation doesn’t stop after implementation. They continue to check in, ask what’s working and what could be better, and listen to feedback while they review and improve the system.

It’s refreshing to work with a company that feels like they’re building alongside their customers instead of simply selling you software and forgetting you’re a client. Upward365 has been a great partner my business, and I’m excited to see how the platform continues to grow. Review collected by and hosted on G2.com.

What do you dislike about Upward365 Performance Management & Engagement Suite?

I have not had any issues so far, everything has been amazing! Review collected by and hosted on G2.com.

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