DT
Cybersecurity GRC Analyst
Enterprise (> 1000 emp.)
"Fast, Reliable AI Content Reviews with Responsive Support"
4.5/5
What do you like best about UpGuard Vendor Risk?

The best parts are the AI review of the content I add and the support I get with the tool. If I ever have issues or questions, the support team usually jumps on them quickly, and if I run into a problem with a specific feature, it gets reviewed and addressed fast. Overall, it performs very well. I can submit a significant number of documents for the AI to review, and it finishes in a reasonable amount of time.

I’d rate the interface a six out of ten. It’s good overall, but there are still areas that could be cleaned up or improved, and a few things that could be added. Pricing was cheaper than other competitors I’ve used in the past, which is a bonus for a medium-sized organization. That said, I’m not aware of any integrations, so if you’re looking to connect it with systems you already have (like a contract system), you may need to approach it differently. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

I wish it offered a portal for vendors to log in and fill out forms, rather than only having a portal for internal users. I also wish there were a way to combine vendors that are under the same company into one larger group, so it’s easier to keep up with them. Finally, I’d like it to automatically pull contracts in from the contract system so the process isn’t manual. Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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