The Unified team is pretty responsive to anything that comes up like issues, feature requests, integration requests, etc. The turn around time and support is one of the most impressive that I've come across. Review collected by and hosted on G2.com.

At first there was an integration that wasn't working that was pretty valuable to my company's success, not to mention the integration was a pretty big, industry standard, platform, so it was discerning at first when it wasn't working. They worked with us to resolve the issues though.

Adjacently, I feel like the logging could be better or the self help insights that would allow me to triage issues could be better. Review collected by and hosted on G2.com.